Trinity Homecare

Central House (2nd Floor), 1-15 Central Road, Worcester Park KT4 8EG
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9.7 41 Reviews
  • Trinity Homecare, Worcester Park
Trinity Homecare: Compassionate Care Tailored to You

Rated 'Outstanding' by the Care Quality Commission (CQC) (February 2019), Trinity Homecare is an award-winning provider of home care services, dedicated to enriching lives and empowering individuals to live safely and confidently in the comfort of their own homes.

Why Choose Trinity Homecare?

With over two decades of experience, the mission is to provide heartfelt care and support that meets unique needs. Whether it’s a little help with daily tasks, companionship, or specialist care for complex conditions like dementia, the expert team is available to help every step of the way.

Services Offered:

Companionship and Home Help: Perfect for those who need a friendly face and a helping hand.

Daily Personal Care: Supporting everyday needs with dignity and respect.

Live-in Care: Providing round-the-clock assistance and companionship for peace of mind.

Specialist Care: Tailored care for conditions such as dementia, Parkinson’s, and more.

Key Highlights:

Rated ‘Outstanding’ by CQC

Multi-award-winning care provider

24/7 support and access to dedicated care teams

Flexible care plans tailored to individual needs

Trinity Homecare’s core values of being personal, trusted, and caring are at the heart of everything. The highly trained and compassionate team is committed to supporting individuals through life’s journeys, ensuring comfort, safety, and well-being every day.

Contact Today

Discover how Trinity Homecare can provide support for loved ones. Call now to speak with the friendly team and arrange a no-obligation consultation.

Making the journey at home as comfortable and fulfilling as possible.

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Care Provided by Trinity Homecare

  • Type of Service
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Trinity Care at Home Ltd Trading as Trinity Homecare
  • Person in charge
  • Carla Gama (Registered Manager)

Funding & Fees Guide for Trinity Homecare

  • Prices

  • Visiting care from £25.30.
    Live-in care from £1,190 a week.

  • Call us now in confidence and with no obligation to discuss your home care needs.

Trinity Homecare Reviews (41)

Total of 41, showing 41-41
9.7

Trinity Homecare has a Review Score of 9.7 (9.731) out of 10, based on 13 reviews in the last 2 years. Over all time Trinity Homecare has 41 reviews.

Overall Experience

  • 33
  • 6
  • 0
  • 2
  • 0

Date Published

41
3
4
13
28

Review from Mary C (Client) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always punctual, reliable, cheerful and helpful. I cannot speak too highly of my Trinity carers. Since June 2016, I have had an early morning half-hour visit which sets me up for the day. It is amazing how much they do in that time, from bringing me tea to bringing my supper tray which means I have
very little to do for myself.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.7 (9.731)

Overview of Review Score

The Review Score of 9.7 (9.731) out of 10 for Trinity Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.731 for Trinity Homecare is calculated as follows: ( (66 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 78 Ratings = 4.731

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Trinity Homecare is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Feb 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (7)

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Meet the Team (1)

Barbara

Barbara Baig

Job Title: Registered Manager

Joined: 2014

Barbara joined Trinity Homecare in April 2014 as a part-time Visiting Carer. Since then, she has never looked back. Barbara believes that a career in care is one of the most fulfilling and rewarding of jobs and loves working with the team at Trinity.


Before joining Trinity, Barbara worked as a district manager for Surrey County Council supporting a large number of college restaurants. Over the past few years, Trinity Homecare has enabled her to gain professional experience and valuable skills and opened her eyes to other possibilities. Barbara is currently completing the Level 3 Certificate in Assessing Vocational Achievement.


She is delighted to be working with a fantastic team of live-in Care Assistants, clients and their loved ones. She thoroughly enjoys her role in providing tailored care and support to all of Trinity's clients and their families.


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