Loving Angels Care (Bracknell)

The Walled Garden, Mill Lane, Calcot, Reading RG31 7RS
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9.1 16 Reviews
  • Loving Angels Care (Bracknell), Reading
Loving Angels Care offers high-quality care packages to older and more vulnerable people in Bracknell, helping them to remain at home and live independently.

Only the best staff are selected and trained to deliver person-centred care, respecting the individual and treating them with dignity.

A range of services are available to clients, including general domiciliary care services, respite care, dementia care and palliative care.

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Care Provided by Loving Angels Care (Bracknell)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Loving Angels Care Ltd
  • Person in charge
  • Moreblessings Chakafa (Registered Manager)

Loving Angels Care (Bracknell) Reviews (16)

9.1

Loving Angels Care (Bracknell) has a Review Score of 9.1 (9.070) out of 10, based on 8 reviews in the last 2 years. Over all time Loving Angels Care (Bracknell) has 16 reviews.

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Date Published

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Review from Z H (Father of Client) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with the service. Extremely professional and personable team. Experienced carers with confidence and take on feedback really well. The care user is very picky yet he has taken to them really well, all thanks to their professionalism. I cannot thank the high levels of service they provide
enough.

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Review from Theresa G (Wife of Client) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband receives two carers four times a day from Loving Angels. They are very kind, caring and look after him well.

Reply from Shami, Director at Loving Angels Care (Bracknell)

Dear Theresa, thank you so much for your kind words about Loving Angels. We're delighted to hear that our carers have been able to provide the kindness and care your husband deserves. Your appreciation means a lot to us and motivates our team to continue delivering the best possible support. Please don't hesitate to reach out if there is anything more we can do for you and your husband. Warm Regards.


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Review from Rosemary G (Wife of Client) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Loving Angels have cared for my husband for 8 months, 3 times a day. All the carers have always been excellent. They are kind, efficient and professional in their personal care of his needs which include hoisting him into his wheelchair.

Reply from David Matsekeza, Director at Loving Angels Care (Bracknell)

Dear Rosemary, thank you so much for your kind words and for choosing Loving Angels to care for your husband. We are pleased to hear that our care team has met your expectations consistently over the past 8 months. We truly appreciate your recognition of their kindness, efficiency, and professionalism. It's our top priority to ensure that your husband continues to receive excellent, holistic, person-centred care that supports his well-being and enhances his quality of life. Please rest assured that we remain dedicated to maintaining the highest standards of care and will continue to do everything we can to support your husband's needs and preferences. Thank you once again for trusting us with such an important responsibility. We appreciate your continued support. If there's anything more we can do to assist or improve our service, please do not hesitate to reach out. Warm regards.


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Review from Pauline M (Client) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Service reliable and good.

Reply from Moreblessings Chakafa, Registered Manager at Loving Angels Care (Bracknell)

Thank you for your kind words. We are so pleased to hear that you are having a positive experience with our care team. Your comfort and well-being are our top priorities.


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Review from Mark R (Son of Client) published on 21 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When they started last year the wrong medication was given on more than one occasion. Also, the carers were shouting and being rude, had to ask the carers not to come back into this house again. Over the last few months, everything has got a bit better, room for improvement still.

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Review from Yvonne E (Client) published on 20 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have experienced a very high standard of care.

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Review from Ted O (Client) published on 31 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Carers ok, but management/supervisor's contact is not good.

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Review from Graham H (Client) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nurses are on time, they are very polite, they clean up, and they ask if they can do anything else when they finish doing their job.

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Review from L S (Daughter of Client) published on 10 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite my father's occasional difficult behaviour and reluctance to accept help with his care, the Loving Angels carers have always treated him with politeness and concern for his well being. In fact, I have often been impressed by acts of kindness and consideration that go beyond their brief. We are
lucky to have them and they are much appreciated by my father and all the family.

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Review from Barbara B (Wife of Client) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care provided. My husband gets on well with the carers. All carers are polite and caring and treat my husband with respect. I also have a good relationship with the carers and management.

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Review from D J (Daughter of Client) published on 18 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Loving Angels is an amazing company. They are so caring for my mother. They treat her with love and dignity at all times. They know Mum so well, they are able to spot problems before they get out of hand. They are very caring and supportive to me as well as Mum, and nothing seems to be too much trouble
for them. I would highly recommend Loving Angels Care.

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Review from Karen S (Daughter-in-law of Client) published on 13 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care, including help with personal care, help with medication, encouraging mobility and independence. Carers have been quick to respond to his medical needs and often go above and beyond. Many thanks to you all.

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Review from Raymond C (Client) published on 24 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have experienced the service provided by Loving Angels for the last few years and I have nothing but extreme praise for all the care they provide me with. My life would not be at the high standard it is without them. They attend to all my needs and I have no complaints whatsoever. Long may they continue.

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Review from Jane H (Daughter of Client) published on 21 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely company, great communications fantastic carers who keep me informed of any concerns. Has made my life so much bearable for myself and my father. I would not hesitate to recommend them.

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Review from Christine F (Client) published on 26 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first experience with Loving Angels Care when I came out of the hospital and needed full-time care. Without that I would not have been able to go onto the routine I have now i.e. 2 hours for 6 days and 1 day 4 hours vacuuming and using the washing machine. The staff that have been to me have always
been very friendly for which I am thankful.

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Review from Liam S (Client) published on 26 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I started using Loving Angels in September. From the very first meeting of care, they were very friendly and made my transition easier and less stressful.
I am very happy with them.

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Current Review Score: 9.1 (9.070)

Overview of Review Score

The Review Score of 9.1 (9.070) out of 10 for Loving Angels Care (Bracknell) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.370 for Loving Angels Care (Bracknell) is calculated as follows: ( (27 Excellents x 5) + (10 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 46 Ratings = 4.37

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Loving Angels Care (Bracknell) is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Loving Angels Care (Bracknell)

What Type of Services does Loving Angels Care (Bracknell) offer?

Loving Angels Care (Bracknell) offers Home Care.

How many Carers does Loving Angels Care (Bracknell) employ?

Loving Angels Care (Bracknell) employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Loving Angels Care (Bracknell) to verify any information. View our terms and conditions. Loving Angels Care (Bracknell) has an Enhanced Service – more info.