Long Term Prices-
Weekdays-
1 hour- £29.51
45 minutes- £25.88
30 minutes- £21.97
Sleep in- £177.02
Weekends-
1 hour- £32.12
45 minutes- £28.52
30 minutes- £25.888
Sleep in- £187.52
Live In Care-
Daily Rate
Low Dependency- £204.55
High Dependency- £233.41
* Live In Care Bank Holidays are charged an additional £40 per day*
*Christmas Day will be charged as bank holiday rates*
Short Term Prices/ Low Frequency Prices-
The following prices are for those expected to terminate the care package within 6 weeks from the outset or those who require fewer than 3 hours of care services per week.
Weekdays
1 hour- £33.06
45 minutes- £29
30 minutes- £24.60
Sleep in- £198.26
Weekends
1 hour- £35.97
45minutes- £31.94
30 minutes- £29
Sleep in- £210.02
Live In Care-
Daily Rate
Low Dependency- £229.10
High Dependency- £266.94
* Live In Care Bank Holidays are charged an additional £40 per day*
*Christmas Day will be charged as bank holiday rates*
Bank Holidays are an additional charge. Waking nights are charged by the hour.
Bluebird Care Waltham Forest has a Review Score of 9.7 (9.672) out of 10, based on 10 reviews in the last 2 years. Over all time Bluebird Care Waltham Forest has 27 reviews.
Review from Colin H (Brother of Client) published on 24 March 2021
Submitted via Website •
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Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest
Thank you for taking the time to write a review. We are very pleased to hear that we are providing a reliable service with a consistency of care and will continue to do so. Thank you again.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J C (Daughter of Client) published on 19 March 2021
Submitted via Postal Card •
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Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest
Thank you for your lovely review. It is a real pleasure to know that we are not only offering a good service of care to your Mum but also allows the family to have peace of mind knowing their loved ones are well looked after.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sue S (Niece of Client) published on 9 March 2021
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Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest
Thank you so much for your lovely review we are happy our care has allowed your Auntie to remain in her own home, we look forward to continuing the high level of care long into the feature.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Robert W (Son of Client) published on 5 March 2021
Submitted via Postal Card •
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Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest
Hi Robert, thank you for your kind words. We are glad to hear that we have been able to positively impact your mum’s health and look forward to working with you and your family in the future.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J M (Client) published on 15 February 2021
Submitted via Postal Card •
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Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest
Thank you for your kind words, it has been a privilege to care for you and we look forward to continuing that care long into the future to the best of our ability.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C C (Client) published on 10 January 2017
Submitted via Postal Card •
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Reply from Wendy Edis, Director at Bluebird Care Waltham Forest
Our team at Bluebird Care (Waltham Forest) work hard to provide an excellent personalised service to our customers. We encourage our staff to progress in their career by providing education and training. Our care assistants adhere to the assessed care plans to provide the agreed care to our customers. It does take time for a care assistant to become familiar with how the customer likes things to be done but we continue to strive to achieve this for each individual customer. We are glad to be of assistance and pleased that the care assistant is progressing well.
Staff
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Management
Treated with Dignity
Value for Money
The Review Score of 9.7 (9.672) out of 10 for Bluebird Care Waltham Forest is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.672 for Bluebird Care Waltham Forest is calculated as follows: ( (41 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 58 Ratings = 4.672
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Waltham Forest is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Aug 2019
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Job Title: Owner
Joined: 2012
Bluebird Care Waltham Forest is led by Anoop Sekhon. Anoop started delivering homecare in Waltham Forest to help support customers in the area to receive homecare and support while remaining in the comfort and familiarity of their own homes. Delivering the highest quality of home care and support is Anoop’s absolute goal and the team would be delighted to hear from anyone who is seeking home care for themselves or for a loved one, or would simply like to talk to someone about the services we provide.
Anoop holds a BSc in Business Information Technology. She has worked with the Youth Service for the London Borough of Tower Hamlets for 6 years as an HR manager.
Her background in working with young people, including those with significant care needs, has inspired her to work with people with a wide range of care needs and to open Bluebird Care (Greenwich) in March 2012. She is committed to ensuring that she provides a high-quality service to the individuals she works with and that the exacting standards of Bluebird Care, UKHCA and CQC are satisfied in full.
Job Title: Registered Care Manager
I have been working in care for most of my adult life and I have never felt so rewarded. Having the ability to care for people in their own homes really helps me to go home with a smile on my face every day.
Since joining Bluebird Care as a Care Coordinator back in 2019, I have progressed to becoming a Registered Care Manager. I am very grateful for the opportunity I have been given and feel blessed to know that I will be supporting many more people with remaining independent in their own homes!
Job Title: Care Coordinator/ Administrator
Joined: 2021
My name is Terri, I started my journey with Bluebird Care in February 2021 as a Care Assistant and was nervous as it was my first job in the Care Industry. I quickly fell in love with taking care of others and making them smile. I decided that I wanted to work in this industry long term and within 4 months I had been promoted to Care Supervisor and look forward to growing within Bluebird Care and gaining new skills!
Job Title: Care Supervisor
Joined: 2023
I started my journey with Bluebird Care in March 2023 as a Care Assistant. I felt it was a natural progression for me from having worked in customer service for many years, I wanted to move into working for my local community helping others. I really enjoy meeting new people and getting to know their stories and life history. The main enjoyment is that every day we improve someone’s life and see the impact of our hard work, that why it’s so rewarding.
I have been promoted to Care Supervisor and this is also very rewarding, meeting prospective new customers and developing their care plans.
Job Title: Finance Manager
Joined: 2022
I’ve been working with Bluebird Care for a year and a half, since coming back from a long break after Maternity Leave. I love how supportive everyone is and how easy it is to work in a team with everyone here at Bluebird. I graduated with a Finance degree and have worked in Finance since but this has to be my most enjoyable role. I came on board with a lot of Finance skills but I have learnt much about the care industry since and have found it particularly rewarding working in this sector - even though I work back office, I very much enjoy that I can do my bit to help our wonderful customers. I do believe that for everyone here, it is more than just a job - when you’re made to feel like an important and essential member of the team, it makes it even easier to go that extra mile.
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