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For You Healthcare has a Review Score of 10 (9.972) out of 10, based on 12 reviews in the last 2 years. Over all time For You Healthcare has 47 reviews.
Review from John L (Husband of Client) published on 8 November 2024
Submitted via Website •
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Management
Treated with Dignity
Value for Money
Review from J F (Daughter of Client) published on 6 November 2024
Submitted via Website •
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Treated with Dignity
Value for Money
Review from D B (Client) published on 16 October 2024
Submitted via Website •
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Reply from Beauty Mundora, Registered Manager at For You Healthcare
Thank you for sharing your experience of using our service, your feedback is greatly appreciated. We are delighted to hear that our carers are patient, friendly and helpful. We are especially glad that we have been able to journey with you and support you in the period following your bereavement. We apologise that we have fallen short of your expectations with the timing of the visits. We understand how important consistency is and will look to review our scheduling to ensure more consistent times for you. Additionally, we have organised access to the Portal where you will be able to see when and who of our team will be coming to visit. We hope that this will help remove any uncertainty around visits. Your satisfaction and comfort are our top priorities, and we are committed to making the necessary adjustments to enhance your experience. Thank you for your valuable feedback and please do not hesitate to reach out if you have any further concerns or suggestions.
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Review from H F (Client) published on 12 June 2024
Submitted via Website •
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Review from Nadine O (Daughter of Client) published on 31 May 2024
Submitted via Website •
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Review from Sara R (Daughter of Client) published on 28 May 2024
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Review from J C (Daughter of Client) published on 11 January 2024
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Review from D C (Husband of Client) published on 11 October 2023
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Review from A T (Daughter of Client) published on 7 September 2023
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Review from Pamela W (Partner of Client) published on 24 July 2023
Submitted via Website •
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It is never easy to open your home
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Review from J G (Daughter of Client) published on 26 June 2023
Submitted via Website •
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My dad said the carers were friendly and nice ladies. He was pleased with what they did and appreciated that it gave mum a helping hand.
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Review from R S (Client) published on 17 May 2023
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Review from Stephen M (Son of Client) published on 1 December 2022
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Review from M S (Daughter of Client) published on 18 October 2022
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Review from Betty W (Client) published on 4 October 2022
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Review from John C (Son of Client) published on 28 September 2022
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Review from Nicky T (Daughter of Client) published on 28 September 2022
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Review from Monica B (Client) published on 14 July 2022
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Review from Susan D (Daughter of Client) published on 10 July 2022
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Review from Monika B (Daughter-in-law of Client) published on 7 September 2021
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The Review Score of 10 (9.972) out of 10 for For You Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.972 for For You Healthcare is calculated as follows: ( (69 Excellents x 5) + (2 Goods x 4) ) ÷ 71 Ratings = 4.972
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for For You Healthcare is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Oct 2018
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