For You Healthcare

3 High Street, Market Deeping, Peterborough PE6 8ED
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10 47 Reviews
  • For You Healthcare, Peterborough
For You Healthcare provides tailored assistance for elderly and vulnerable individuals, with a focus on promoting independence at home and facilitating on going community engagement. The organisation was rated 'Good' by the CQC during their last inspection on 13/09/2018.

Care workers undergo thorough selection processes to ensure suitability, including completion of comprehensive induction training programs that adhere to contemporary and innovative care standards. Additionally, all care workers undergo DBS checks.

Comprehensive assessments are carried out with an emphasis on respect, dignity, and individual choice. The team is dedicated to assisting clients in achieving a fulfilling daily life and encourages collaboration with friends and family whenever possible.

Care Provided by For You Healthcare

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Live in Nurse
  • Nursing Care (on a contracted hours basis)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Owner
  • For You Healthcare Limited
  • Person in charge
  • Beauty Mundora (Manager)

Funding & Fees Guide for For You Healthcare

  • Prices
  • From £28.50 an hour


  • different rates apply for Live In


Total of 47, showing 1-20
10

For You Healthcare has a Review Score of 10 (9.972) out of 10, based on 12 reviews in the last 2 years. Over all time For You Healthcare has 47 reviews.

Overall Experience

  • 37
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My wife has suffered from dementia since 2017. For You Healthcare provide a carer for five hours one day a week. The carer attends to my wifes personal hygene, prepares a midday meal and snacks and gives companionship and stimulation during the day. The carer is willing, helpful and understanding and
I can take a break secure in the knowledge that my wife is in good hands.

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Overall Experience  Overall Experience 5.0 out of 5

Mum, who is 94, has a carer visit each afternoon and they really brighten her day. They are reliable, helpful, chatty and friendly. She's hard of hearing and they take the time to have a proper conversation with her and to listen to her. They brighten up her day and give me peace of mind. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

I have a carer come each morning to help me dress due to my Arthritis. They are very patient and friendly. They help me with making my bed and will wash up if I ask them to. The only down thing is the time they come is irregular anywhere between 8.45 to 9.40 for a 30-minute call. It would be nice if
I had a list of who's coming each week as I never know who's coming especially if I get a new one, but they do introduce themselves. They have been very helpful since the sudden loss of my husband 18 months ago.

Reply from Beauty Mundora, Registered Manager at For You Healthcare

Thank you for sharing your experience of using our service, your feedback is greatly appreciated. We are delighted to hear that our carers are patient, friendly and helpful. We are especially glad that we have been able to journey with you and support you in the period following your bereavement. We apologise that we have fallen short of your expectations with the timing of the visits. We understand how important consistency is and will look to review our scheduling to ensure more consistent times for you. Additionally, we have organised access to the Portal where you will be able to see when and who of our team will be coming to visit. We hope that this will help remove any uncertainty around visits. Your satisfaction and comfort are our top priorities, and we are committed to making the necessary adjustments to enhance your experience. Thank you for your valuable feedback and please do not hesitate to reach out if you have any further concerns or suggestions.


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Overall Experience  Overall Experience 5.0 out of 5

My disabled husband and I needed help for a short period while I recovered from surgery. For You Healthcare provided excellent carers to assist with the things we struggled with. It was only an hour a day for three/four weeks, but the help was always cheerfully given and unstinting. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

On the 23rd of May, we were faced with another heartbreaking situation. My mum-in-law had another fall and with us leaving 3 hours away, we are unable to get her quickly. A phone call to the manager and she found someone within 10 minutes to go see mum. As I was driving to mum's house, I was reassured
by the manager that 'we got this; she is conscious and talking and we have rang the ambulance. Concentrate on your driving and she will be fine.' Those words calmed me down and made me focus on getting there safely. On arrival, I saw mum lying on the floor, confused and so frail. I am a nurse myself but all the knowledge and skills I have were gone at that moment. All I wanted was to pick her up from the floor and give her a hug. But the carer put me right and she was calm and very reassuring. She handled the situation better than I did and I am eternally grateful to her and the rest of the For You Healthcare team for saving our mum's life. Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

From the first telephone call to For You Healthcare to the last call, the staff were helpful, kind and courteous. The manager was such a great help, helping to try and sort out GPs, pharmacy deliveries and dealing with social services at times and called Mum regularly to check up on her and how she
was doing. The carers were all really good with Mum and she enjoyed their visits each day. They all treated her with dignity and respected her wishes with regard to the level of care she wanted on any given day. They all really cared about Mum's health and well-being and were quick to raise concerns when her health deteriorated. Thank you to you all.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the help provided. Daily visits gave me peace of mind. The carers were reliable and understanding. The manager was a great help, suggesting solutions to issues and recommending products/services that are available. Cannot thank them enough.

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Overall Experience  Overall Experience 5.0 out of 5

The team was sympathetic and understanding. Patient's moods varied and the team reacted positively and sensitively to variations. Care is provided for an hour a day. The team sometimes encouraged conversation and at other times provided sympathetic and silent company.

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Overall Experience  Overall Experience 5.0 out of 5

We have two family members with complex caring needs. On occasion, we have found it difficult to know where to turn when circumstances have changed for the worse, sometimes very quickly. However, the manager has been instrumental in getting the correct NHS medical services involved.
Caring full-time
for family can be very hard, both mentally and physically. If not for the amazing carers we would have found it almost impossible to continue. The manager has also been amazing in checking how we, ourselves, are coping as carers and providing ad hoc care so that we can have respite breaks.
For You Healthcare has been an absolute lifesaver for us.

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Overall Experience  Overall Experience 5.0 out of 5

My partner was very poorly in the later stages of his condition. The carers that came to our home treated him with the utmost respect and consideration. Their care was more than just 'hands-on' they brought in smiles and genuine kindness that we both appreciated.


It is never easy to open your home

to strangers but the carers who came into ours, very quickly, made us feel at ease and comfortable with this.
Sadly my partner passed away but I will always remember the carers with real affection and gratitude for their help through this very difficult time.

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Overall Experience  Overall Experience 5.0 out of 5

Can’t rate the service highly enough. A complex family situation in many ways and no family living nearby. The Manager and her team were fantastic they were helpful and accommodating from the first phone call. The Manager went above and beyond to help us out when we needed it most, nothing was too much
trouble and she worked with us and services to make sure my parents could stay at home and be safe. She was understanding and knowledgeable helping us navigate the complex care system.


My dad said the carers were friendly and nice ladies. He was pleased with what they did and appreciated that it gave mum a helping hand.


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Overall Experience  Overall Experience 5.0 out of 5

As a bilateral below knee amputee, my aim was to get back my independence and be as self sufficient as possible. My carers started before I had my prosthetics and have seen me through using them. They have helped to re-able me so that, with a little assistance from my wife, I can now care for myself.
The carers have given me the support and confidence to achieve this. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

We used For You Healthcare to provide a live-in carer when my 95-year-old father was discharged from the hospital. From the first engagement with the manager, our experience was positive. Dad was being discharged with a recommendation for 4 visits from a carer per day. At our first meeting, the manager
took time to understand Dad's condition and suggested a better and safer option could be a live-in carer which she confirmed after visiting Dad in the hospital. When the requirements changed very quickly and we needed more help, the manager was able to seamlessly adapt and we had additional helpers as needed. Unfortunately, Dad passed away only a couple of weeks into his care but For You Healthcare ensured his last few days passed in safety, comfort and with someone always by his side. Thank you to the manager and the team, I will be forever grateful.

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Overall Experience  Overall Experience 4.0 out of 5

Generally happy with service. Management responds promptly to any issues.

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Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care I receive. My only complaint is that the morning call is too early. I understand how difficult it is but I am 93 and eight am is the earliest for me. Occasionally I get a midday visit at 12.30 and then a night visit at 8 pm. I know it's difficult but as you asked it is
my only complaint. Thank you for everything. The carers are all lovely.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has dementia. Dad, who is in his nineties, wanted to keep mum at home for as long as possible. The care provided has allowed this to happen. Staff have been kind and supportive to both of them. They are always cheerful and happy to help with the problems presented to them on the day.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent service! My mum has two visits a day and initially was a bit wary of having strangers coming into the house, however, within a couple of weeks they had become friendly faces who she looked forward to seeing each day. She particularly liked having someone with a smile on their face coming to
the house first thing in the morning, having lost her husband only eighteen months previously. She had an assessment from the manager before her care started which was thorough and formed her care plan. If there ever is a hiccup - which will occasionally happen as we are all human, I am notified immediately and it is quickly sorted. One of the best things, from my point of view, is that the manager regularly works with the service users, providing care. She reacts very quickly to any changes in circumstances and is very flexible. The carers who visit have now become friends with my mum, and I can relax, knowing that she will have had her medication and eaten a meal.

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Overall Experience  Overall Experience 5.0 out of 5

Initially, since I was confined to a hospital bed for 23 hours each day, care was provided twice daily tailored to my needs, including provision of meals. The caring team gave me invaluable support, treated me with dignity and kindness, and were always helpful and understanding.
I am happy to say that
they have continued in this manner in the months which have followed. They have supported me both physically and emotionally and very often helped me through bleak times.
Overall, the team is well managed and informed.
My gradual improvement in health has in part been thanks to their encouragement and care.

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Overall Experience  Overall Experience 5.0 out of 5

Everyone who came to see my mother each day for about seven months was kind to her and me. They all dealt with Mum with humour and sensitivity and also kept my spirits up. We were always glad to see them, and the lady in charge always had helpful things to say.

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Overall Experience  Overall Experience 5.0 out of 5

After having a bad experience with another care provider we were very cautious looking for a new company to help us looking after mum. Following careful consideration, we contacted For You Healthcare to see if they could accommodate us. They started within a week and soon we realised it was the best
choice we could have made. The manager was very helpful and her team proved to be second to none. Every team member was passionate, cheerful, respectful of mum's needs, polite, hard-working and a pleasure to deal with. I would not hesitate to recommend this company wholeheartedly to anyone. Top-class care provider.

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Current Review Score: 10.0 (9.972)

Overview of Review Score

The Review Score of 10 (9.972) out of 10 for For You Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for For You Healthcare is calculated as follows: ( (69 Excellents x 5) + (2 Goods x 4) ) ÷ 71 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for For You Healthcare is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Oct 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about For You Healthcare

What Type of Services does For You Healthcare offer?

For You Healthcare offers Home Care & Nursing Care.

How many Carers does For You Healthcare employ?

For You Healthcare employs 15 carers.