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Beech Tree Total Care Ashford has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Beech Tree Total Care Ashford has 1 review.
Review from M D (Son of Client) published on 26 February 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sanjay Raju, Digitial Marketing Lead at Beech Tree Total Care Ashford
Thank you so much for your kind words and lovely feedback. We are pleased to hear that you've had a positive experience with our team. Providing friendly and professional care is at the heart of what we do and it's wonderful to know that our carers have been there for you. Our management and staff are dedicated to ensuring that you receive the highest level of support and understanding and we're grateful for the opportunity to serve you. Thank you for choosing us to serve you, Take care!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.0 (8.000) out of 10 for Beech Tree Total Care Ashford is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Beech Tree Total Care Ashford is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Beech Tree Total Care Ashford is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Dec 2019
Caring
Effective
Responsive
Safe
Well-led
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Beech Tree Total Care Ashford to verify any information. View our terms and conditions. Beech Tree Total Care Ashford has a Basic Service – more info.
