Care In my Home Herts

Unit 6, Harris House, Cawley Hatch, Harlow CM19 5AN
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10 Reviews
  • Care In my Home Herts, Harlow

Care Provided by Care In my Home Herts

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Kate Omer (Manager)

Care In my Home Herts Reviews (10)

Over all time Care In my Home Herts has 10 reviews.

Overall Experience

  • 10
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Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been with OmerCare Ltd for six years. She is looked after extremely well.

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Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the service my mother receives. The carers who care for my mother are really lovely, very caring and often go over and above what they are paid to do.

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Overall Experience  Overall Experience 5.0 out of 5

Would I recommend - I already have. OmerCare balance professionalism with care in a wholly client-focused service. The carers are so caring, adaptable, proactive and utterly trustworthy. Absolutely first rate.

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Overall Experience  Overall Experience 5.0 out of 5

So far it has been excellent, lovely ladies to deal with.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has the most caring and understanding carers that anyone could ask for. We trust them implicitly. We have always had involvement with them and have a great two-way communication. Nothing is ever too much trouble for the team. The office staff send weekly visit details and have always reported
any concerns. My mum, living away from my family has a second family in them. Thank you to each and every one of the team.

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Overall Experience  Overall Experience 5.0 out of 5

The carers build an excellent rapport with Dad who has dementia. They understand the condition and adapt the care accordingly. The carers treat Dad with respect and have a genuine interest in him and his wellbeing. They encourage and support Dad. He doesn't understand they are carers, but he says they
are lovely people who look after him and take him out for a walk. Dad looks forward to their visits and enjoys the conversations and has a laugh with them. I trust the carers and they are genuine and take time to ensure all is well. The management and admin are also well organised and can adapt to Dad's care needs.

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Overall Experience  Overall Experience 5.0 out of 5

I'm so grateful to OmerCare. They are all so dedicated. When my mum was ill with Covid, carers and office staff all rallied to help. I live a long way away. It's such a relief to know there are people who look after Mum with genuine care and compassion. I can't thank them enough.

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Overall Experience  Overall Experience 5.0 out of 5

My carer does everything I ask. She remembers where everything belongs and she could not be more helpful or friendly.

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Overall Experience  Overall Experience 5.0 out of 5

Very caring and understanding.

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Overall Experience  Overall Experience 5.0 out of 5

During the pandemic, I am having OmerCare for an hour every Sunday once a week for some companionship which is very successful. Prior to the pandemic, OmerCare came every weekend as my private live-in carer had the time off to return to her own accommodation.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 9 Nov 2018

Overall
Outstanding

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Care In my Home Herts

What Type of Services does Care In my Home Herts offer?

Care In my Home Herts offers Home Care.

How many Carers does Care In my Home Herts employ?

Care In my Home Herts employs 30 carers.