Daisychain Homecare Services

2 Stancliffe House, Molyneux Business Park, Darley Dale, Matlock DE4 2HJ
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9.3 4 Reviews
  • Daisychain Homecare Services, Matlock
Daisychain Homecare Services is a skilled, caring company that operates throughout the whole of Derbyshire Dales and the Chesterfield area.

Their personalised services are flexible and are tailored to client needs, whether they need daily care or need support once a month.

The highly qualified and compassionate carers take their time and work closely with each individual in their care to ensure their care plan is the most convenient for them and that their needs are met.

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Care Provided by Daisychain Homecare Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Daisychain Homecare Services
  • Person in charge
  • Julie Clarke (Registered Manager)

Funding & Fees Guide for Daisychain Homecare Services

  • Prices

  • £30 per hour

Daisychain Homecare Services Reviews (4)

9.3

Daisychain Homecare Services has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Daisychain Homecare Services has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
1
2
4
0

Review from G N (Daughter of Client) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Daisychain cared for my mum during the last few months of her life, starting with a daily half-hour visit and then, after she lost all mobility, moving to four visits a day to take care of all her personal needs. This was an extremely difficult time for the whole family, especially my dad, because the
deterioration in my mum's health had been so sudden. It was hugely reassuring for us to see the kindness and compassion shown by all the carers both in the care they gave to my mum and also in their interactions with my dad. They explained to us everything they did, and were quick to refer to the District Nurses whenever they had concerns about my mum's health. Thanks to the high quality of care they gave, my mum was able to stay in her own home, alongside my dad, until the very end of her life.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sophie H (Daughter of Client) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We received home care from Daisychain for a short period during my dad's final illness. My dad was mostly unable to communicate and not always tolerant of personal care (!) but each and every one of the carers managed the situation so well and was able to engage with him. I was so impressed at their
ability to walk into a challenging situation and respond immediately. Every one of the carers treated dad with kindness, dignity and respect and it made such a difference to us to have them. It also seemed very quick and easy to arrange the care package. We would definitely recommend you to others and mum is aware of your good reputation locally. Thank you so much.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Gill H (Relative of Client) published on 26 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Early days still but so very impressed with this company. I approached them quite urgently as a family member was struggling as were we if truth be known. I still can't believe how simple it was to arrange care. I phoned Friday and care began on the following Monday morning. Just half an hour has made
an incredible difference to all of us especially the gentleman requiring assistance. Carers are reliable, friendly, kind and treat clients with dignity. They seem to go over and above and it's given us his family such peace of mind. Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D W (Daughter of Client) published on 18 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Daisychain delivered an excellent home-care service. Working with the family, medical services and my mum the entire team became an essential part of initial recovery and latterly palliative care.
They enabled Mum to stay at home where she wanted to be and supported us throughout the journey
providing many positive memories.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Daisychain Homecare Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Daisychain Homecare Services is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Daisychain Homecare Services is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jun 2022

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (2)

Catherine

Catherine Laughton

Job Title: Nominated Person/ Director

Joined: 2012

Catherine has worked in the care sector for over 20 years and has extensive knowledge in this field. She is a Dignity in Care champion and is an expert in Dementia Care. You will often find Catherine out in the community working alongside the carers passing her knowledge and expertise onto them.


Julie

Julie Clarke

Job Title: Registered Manager/ Director

Joined: 2012

Julie started her care career by working for the NHS as a receptionist/ relief health care assistant. Julie manages the office team, keeps all the compliance up to date and is our nominated in house trainer. Julie


Frequently Asked Questions about Daisychain Homecare Services

What Type of Services does Daisychain Homecare Services offer?

Daisychain Homecare Services offers Home Care.

How many Carers does Daisychain Homecare Services employ?

Daisychain Homecare Services employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Daisychain Homecare Services to verify any information. View our terms and conditions. Daisychain Homecare Services has an Enhanced Service – more info.