OSJCT Orchard Meadows

Prescott Close, Banbury OX16 0RD
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7.9 2 Reviews
  • OSJCT Orchard Meadows, Banbury
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Care Provided by OSJCT Orchard Meadows

  • Type of Service
  • Home Care Provider
  • Voluntary / Not for Profit Owned
  • Specialist Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)

Good to Know

  • Person in charge
  • Natalie Leigh (Domiciliary Care Manager)
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OSJCT Orchard Meadows Reviews (2)

7.9

OSJCT Orchard Meadows has a Review Score of 7.9 (7.917) out of 10, based on 2 reviews in the last 2 years. Over all time OSJCT Orchard Meadows has 2 reviews.

Overall Experience

  • 1
  • 1
  • 0
  • 0
  • 0

Date Published

2
0
1
2
0

Review from Trevor S (Brother of Client) published on 5 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Orchard Meadows was chosen for its location, midway between myself and my brother. It is a well-kept complex but we found that my sister was not independent enough to make the most of the facilities. her care package was just adequate but as her health deteriorated she needed more help with companionship.
She still spent too much time on her own and this has contributed to her health decline. We are now relieved that she is in residential care and still with OSJCT.

Reply from Helen Dearing, On behalf of the team at OSJCT Orchard Meadows

Thank you for your review and the update on your sister. We are glad to read that she is now in residential care with us and her companionship needs are met. If there is anything else we can do for your sister, please let us know and we will be happy to help.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Eamonn K (Brother of Client) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother received excellent care in all of his nine years at OSJCT Orchard Meadows.
Carers went the extra mile to meet his needs, to which the family are thankful.
Dignity and respect were always shown to my brother.

Reply from Helen Dearing, Regional Marketing Manager - Central at OSJCT Orchard Meadows

Thank you for taking the time to review us, we greatly appreciate it. It was an honour to care for your brother. Many thanks!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.9 (7.917)

Overview of Review Score

The Review Score of 7.9 (7.917) out of 10 for OSJCT Orchard Meadows is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.417 for OSJCT Orchard Meadows is calculated as follows: ( (5 Excellents x 5) + (7 Goods x 4) ) ÷ 12 Ratings = 4.417

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for OSJCT Orchard Meadows is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for OSJCT Orchard Meadows

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about OSJCT Orchard Meadows

What Type of Services does OSJCT Orchard Meadows offer?

OSJCT Orchard Meadows offers Home Care.

How many Carers does OSJCT Orchard Meadows employ?

OSJCT Orchard Meadows employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact OSJCT Orchard Meadows to verify any information. View our terms and conditions. OSJCT Orchard Meadows has a Basic Service – more info.