Care4u

Care4u, Aidan House, Room 411, Sunderland Road, Gateshead NE8 3HU
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9 Reviews
  • Care4u, Gateshead
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Care Provided by Care4u

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Care4u
  • Person in charge
  • Karen Wilson (Owner / Manager)

Funding & Fees Guide for Care4u

  • Prices

  • £18.50 per hour
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Care4u Reviews (9)

Over all time Care4u has 9 reviews.

Overall Experience

  • 8
  • 1
  • 0
  • 0
  • 0

Date Published

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9

Review from S B (Wife of Client) published on 15 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can honestly say that I am so pleased to have chosen Care4u to care for my husband who has Alzheimer’s and no mobility. The manager and all the staff are so helpful and friendly and have been a great help in guiding me to look after my husband. I know I can depend on them at all times. Would certainly
recommend them. They treat my husband with respect and dignity.

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Management

Treated with Dignity

Value for Money

Review from Hilary R (Daughter of Client) published on 20 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care4u have been in situ for four months so I feel I am now in a position to write this review. All members of the team present in a professional manner at all times. They treat Mum with kindness and their principles and standards are excellent. All visits are recorded efficiently and proactively ring/email
me within minutes if they highlight any concerns which is a great comfort as I live out of the area. Two-way communication is excellent. Care4u was chosen as they could guarantee no more than four carers would be assigned to Mum at any one time, with one carer visiting routinely over five days. This continuity was vital as Mum suffers from Dementia, is an elderly, frail lady with a complex medical history and medicine regime and any decline or concerns are reported immediately. Initially Mum was very reluctant to allow carers into her daily life (four visits daily) but now admits she would not be able to live in sheltered housing without their input, and now looks forward to their visits and daily chats.

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Review from Sheila J (Client) published on 16 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After being ill I had a live-in carer for a time but as I got better I only needed a little help and these carers now help me live an independent life and allow me to stay in my own home, they are reliable and friendly. If I’m having good or bad days they are always there. I look forward to them coming
through the door.

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Review from Catherine G (Granddaughter of Client) published on 23 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandma suffers from Alzheimer’s and psychosis so can be extremely difficult to care for at times but the agency has been brilliant at dealing with her needs and understanding of her day to day concerns. They are always in close contact with ourselves and have been very reliable during the coronavirus
pandemic. They have gone above what was necessary in such a difficult time when shielding has been in full force. Thank you!

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Review from Bahal Singh D (Client) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

With my age and condition, it is not possible to write in words - walking to work in deep snow only angels can do. I would recommend them to H M the Queen for the honour which they surely deserve.

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Review from Gillian F (Client) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helpful and caring carers going up and beyond standard service. Would recommend to anybody.

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Review from Pauline R (Daughter of Client) published on 25 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the family are very happy with the level of care that is given to my mother. Each carer that comes to look after my mam is very responsive to her needs.

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Review from Joan M (Daughter-in-law of Client) published on 25 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team are excellent and we're so pleased to have chosen them to care for my mother-in-law. They are reliable and of course, very caring, very patient and they treat my mother-in-law with respect. She is very comfortable with the care and company they provide. We have a diary to help
family members know what is going on a day-to-day basis and the manager helps us communicate with her by using this diary as well as her own file notes. She is flexible and is a huge support to all of us.

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Review from John W (Client) published on 17 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not wish or imagine a better service provider, really can't speak highly enough about this company. The owner of the company actually provides some of the care herself, also her carers are second to none.

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Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jun 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Care4u

What Type of Services does Care4u offer?

Care4u offers Home Care.

How many Carers does Care4u employ?

Care4u employs 9 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care4u to verify any information. View our terms and conditions. Care4u has a Basic Service – more info.