Joy2care Ltd

Fairdale House, 47 Station Road, Carlton, Nottingham NG4 3AR
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3 Reviews
  • Joy2care Ltd, Nottingham
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Care Provided by Joy2care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Joy2Care Ltd
  • Person in charge
  • Gavin Farrell (Director)

Funding & Fees Guide for Joy2care Ltd

  • Prices

  • £17.70 per 30mins per carer per call
    £24 per 45mins per carer per call
    £27.40 per 1hour per carer per call
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Joy2care Ltd Reviews (3)

Over all time Joy2care Ltd has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
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0
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3

Review from Richard W (Husband of Client) published on 23 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has Alzheimer's. The staff were aware of the behavioural effects of the disease and were genuinely kind and caring. No matter what the problem, the staff made sure that they handled it beyond the call of duty. I don't know how I would have managed without them. In situations that would have
made me despair, they were calm and efficient and stayed the course seeing each challenge through to solution. They had a schedule of visits and I could always expect to see them on time, wearing their PPE, not leaving before they had finished. No rushing in and rushing out! The staff are all properly trained and the senior staff adhered to a system of checks to ensure that all was well. The manager responded well to queries and was extremely helpful and understanding. The Day Centre, which is not open at the moment, deserves high commendation, it's a cut above the normal: well decorated, well-staffed, plenty of activity and very happy clients - 'happy' being the key word. Brilliant!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Steve S (Son of Client) published on 19 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We carried out our research, asked colleagues and friends for recommendations and chose Joy2Care to look after the care package for my mum. That was nearly four years ago.
The Joy2Care team have visited up to four times a day. The carers have been great, very polite and professional. Nothing is too
much trouble for these guys.
We have always found them all to be very helpful, kind and caring.
I would highly recommend them.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from James G (Son of Client) published on 14 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant company. All the carers with the exception of one (who has left them now) are extremely friendly and caring. I do not have a bad word to say about this company whatsoever. They are quite small but because of that, it is the same faces you see most of the time so they create a much better rapport
with their customers. They are always willing to give that bit extra and genuinely care about their job and enjoy it. My mother left them around a year ago now (due to needing 2 carers multiple times a day which they didn't have the manpower to manage at the time) and is still in contact with a couple of them as they got on that well. If this company is able to meet your requirements I highly recommend you chose them.

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Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Joy2care Ltd

What Type of Services does Joy2care Ltd offer?

Joy2care Ltd offers Home Care.

How many Carers does Joy2care Ltd employ?

Joy2care Ltd employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Joy2care Ltd to verify any information. View our terms and conditions. Joy2care Ltd has a Basic Service – more info.