Aim24 Care Wokingham

Inovation House, Suite 16, Molly Millars Close, Wokingham RG41 2RX
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20 Reviews
  • Aim24 Care Wokingham, Wokingham

Care Provided by Aim24 Care Wokingham

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Dementia
  • Older Person Care
  • Palliative Care
  • Respite cover
  • Other Care Provided
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Person in charge
  • Rebecca Layley (Registered Manager)

Aim24 Care Wokingham Reviews (20)

Over all time Aim24 Care Wokingham has 20 reviews.

Overall Experience

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Overall Experience  Overall Experience 4.0 out of 5

The carers are very kind.

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Overall Experience  Overall Experience 5.0 out of 5

Worried at the start of service but after a few visits, my fear of change went away and apart from a handful of times, all visits have been excellent. Two or three missed visits, only a couple of late visits and a hurt leg due to a carer getting my leg caught!

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Overall Experience  Overall Experience 4.0 out of 5

Carers seem genuinely concerned for the welfare of my friend and do a good job in the limited time they are allocated. Unfortunately, they seem to have very little time to get between jobs especially during the horrendous traffic jams around Wokingham in recent months.

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Overall Experience  Overall Experience 5.0 out of 5

Very nice people. Carers helpful who do their job right and always there when needed. Very happy with the service.

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Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with all the carers I have. They do everything I ask them to do such as hoover and washing. The meals are always prepared satisfactorily. I can recommend them.

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Overall Experience  Overall Experience 5.0 out of 5

Carers are friendly, helpful and flexible. They help me and go an extra mile.

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Overall Experience  Overall Experience 5.0 out of 5

The carers are caring, make me feel good and they are very confident.

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Overall Experience  Overall Experience 4.0 out of 5

Great company, deal with any concerns quickly. Most carers great, reliable and friendly.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent work. No complaints. They are all angels.

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Overall Experience  Overall Experience 5.0 out of 5

The carers are very pleasant and caring. They try to please in every way. They treat me with dignity and respect.

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Overall Experience  Overall Experience 4.0 out of 5

I find the carers very understanding and help in many ways. Easy going, relaxed, considerate, pleasant, understanding patient.

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Overall Experience  Overall Experience 5.0 out of 5

The carers come for my grandmother. They have been coming here for nearly two years now. They are super and excellent. They are very cheerful and caring. It's a gold star for them.

Reply from Racheal Phiri, Registered Manager at Aim24 Care Wokingham

Thank you very much Mrs K. Sandhu for the review


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Overall Experience  Overall Experience 5.0 out of 5

The carers are very helpful. They are so loving and kind. They are also very friendly. Nothing is too hard for them.

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Overall Experience  Overall Experience 5.0 out of 5

I find the carers are very good, friendly and helpful. They will try anything you ask them to do.

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Overall Experience  Overall Experience 5.0 out of 5

All carers are super, polite and helpful. Two carers in particular are super ambassadors for your company. Both these ladies have taken the time to meet the rest of the family, who also are very impressed with the level of care.

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Overall Experience  Overall Experience 5.0 out of 5

I have received very kind and helpful assistance from the carers. They will always do everything I ask them to. The carers also feed the dog and are very understanding of his requirements. I have no reason to complain about anything.

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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care I have had so far.

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Overall Experience  Overall Experience 5.0 out of 5

We appreciate the carers, their attitude is very good. They are kind, compassionate, helpful and caring.

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Overall Experience  Overall Experience 4.0 out of 5

My living carer is very good, she's got into my routine she knows exactly what I want, she knows what time I like to eat, she heats up meals for me because I get special meals delivered. She knows my condition very well and she's fully trained. We get on very well, she doesn't fuss either.

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Overall Experience  Overall Experience 4.0 out of 5

Good, caring service from initial setting up by management of care programme to actual care of my father.
All members of this company that I came into contact with were professional and I would recommend this company to anyone.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 4 May 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Aim24 Care Wokingham

What Type of Services does Aim24 Care Wokingham offer?

Aim24 Care Wokingham offers Home Care.