Field's Care Ltd

Northwick House, 191-193 Kenton Road, Harrow HA3 0EY
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8.1 20 Reviews
Field's Care Ltd has a team of fully-trained and qualified care workers, all of whom are committed to supporting independent living while allowing clients to feel safe and comfortable in their own homes.

As well as personal care, expertise can include a focus on dementia and mental health awareness, while services can include respite care, medication support and meal preparation.

A robust recruitment practice is in place and the provider works in accordance with relevant employment legislation.
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Care Provided by Field's Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Field's Care Ltd
  • Person in charge
  • Zaineb Field (Manager)

Funding & Fees Guide for Field's Care Ltd

  • Prices

  • £27 per hour, per care worker

Field's Care Ltd Reviews (20)

8.1

Field's Care Ltd has a Review Score of 8.1 (8.136) out of 10, based on 2 reviews in the last 2 years. Over all time Field's Care Ltd has 20 reviews.

Overall Experience

  • 15
  • 4
  • 1
  • 0
  • 0

Date Published

20
1
2
2
18

Review from A M (Client) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A friend recommended Fields Care and I am happy to say they did not disappoint. My carers were very good and caring. Very happy with the management and customer service.

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Review from L G (Son of Client) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall a good/excellent service is provided. The management and staff are helpful, supportive and friendly. The home care staff do change frequently with some highly experienced carers who are excellent and others who are not as experienced but overall do offer a good all-round service. Therefore I
have reflected this in my overall rating. I would recommend Fields Care as a care provider.

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Review from Alkesh M (Son of Client) published on 13 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Field's Care has been providing care for my father over the last year. The care staff and management are very knowledgeable and provide an excellent service dependent upon your needs. They are open to honest feedback and have tailored the care plan for my father without delay to cater for his changing
needs. They have also provided excellent support and advice for my mother (who also looks after my father and is dependent upon the carers providing a reliable service). The carers are very friendly, flexible and respectful whilst carrying out their daily routine. The manager is very friendly and approachable. She has personally provided excellent advice and support to my mother to ensure my father receives the correct care plan and is flexible to our requests without delay. I would like to extend my sincere thanks to all the staff who have helped us cope with my father's condition and am happy to recommend this company.

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Review from Ali K (Client) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a disabled person/Wheelchair-bound with 2 very rare Chronic Disorders, Arthritis,
Schizophrenia and so on. For the last year, Field’s Care Ltd has been providing care for me. Anyone who receives care knows there are two kinds of Carers. For those who go through the motions of providing care ie.
does not matter if the towel is warm or cold, how to move you, if the food is warm, what medicine you require and when, and so on. Then there are those who actually know what the word care means. From Management to the staff I am very fortunate to have those Carers. Their kindness has transformed my dark moments with hope. I want to say to the rare few Carers in my life, who have listened without judgment, spoken without prejudice, helped me without entitlement, understood without pretension, and cared for me without conditions. Thank you for all the difference you made to my life.

Reply from Zaineb Field, Registered Manager at Field's Care Ltd

Mr K!
It is always our pleasure to look after you!
You are a wonderful client and it is our aim to always do our utmost best at any given time! All of our staff and carers speak so highly of you and I am glad to be fortunate enough to have met you in person. Thank you for your lovely review.


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Review from Sara A (Granddaughter of Client) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you Field's care for the kind care you have provided for my grandmother. The staff were so knowledgeable, kind and friendly when providing care for my grandmother. They were very polite, respectful and considerate and we as a family embraced the lovely carers almost immediately. The manager is
very hands-on, very attentive, and has personally kept my family informed of my grandmother's all through our time with Field's care agency, I would highly recommend this agency to anyone! Keep up the great work Field's team!

Reply from Zaineb Field, Registered Manager at Field's Care Ltd

Thank you for your lovely and glowing review!
We are so pleased you have enjoyed working with us, your family are an absolute delight and we are humbled to serve you throughout this time.
See you soon.


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Review from R S (Son of Client) published on 9 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful, punctual, polite and efficient. All in all a very good experience with Field's Care.

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Review from Alex S (Son of Client) published on 9 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fields care have been a lifeline to the caring of my mother, as not all of us are privileged enough to look after our parents due to work commitments. Entrusting your dearest people with a company who truly care is what these girls have shown. Thank you

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Review from K T (Daughter-in-law of Client) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Field's Care Agency has been an excellent service provider for both my father-in-law and mother-in-law. Unfortunately, father-in-law passed away. The agency staff and the carers are very well trained and provide very good care and support. They understand the families needs as well as the cultural limitations.
I cannot fault them in any way. They have the best and most understanding staff on board. Caring for their clients is at the utmost.

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Review from Carol P (Daughter of Client) published on 25 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care, service and support given to my mother.
The staff and care workers are very understanding and caring. Any issues they are always helpful.

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Review from M I (Daughter of Client) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Field's Care is great, my mother's care is amazing. We have been through a lot of care agencies in the past and this one by far is the best. Carers are always on time, brilliant attitude and since having joined them, my mum's pressure sore's have completely healed. Highly recommend!

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Review from C H (Friend of Client) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleased with the care of the girls from Field's Care.

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Review from Esther H (Partner of Client) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Field's Care have taken care of my partner for about 4 years. Their work has always been efficient and both the carers themselves and office contact. Extremely helpful and kind.

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Review from T D (Son of Client) published on 17 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good, reliable service, very happy to recommend.

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Review from Amira A (Daughter of Client) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A good service. They are always helpful with other services like talking to district nurses or the occupational therapist.

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Review from P S (Daughter of Client) published on 6 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Manager/owner responded to queries and concerns immediately and took immediate action.
Experienced carers were great, knowledgeable and gave lots of tips on how to handle things and what products to get.
Some of the 'junior', non-experienced carers were extremely bad, throwing the patient around
like a doll, really uncaring and carried on even when told.

Reply from Zaineb Field at Field's Care Ltd

Thank you for your review, I would also like to thank you for the lovely flowers and chocolate you hand delivered to us, this was very thoughtful of you.
I would like to apologise if you felt that the carers were not suitably trained to work with your father, we always strive for excellence. I would like to highlight that all our care staff are trained to an incredibly high standard, all our staff are hand selected and vetted by myself and therefore I am a bit taken aback to your comments on your review as we were in very regular contact with you and your family but you have never addressed this issue with us, instead you highly complimented our care staff. You also had the same faces coming in and out of your home, as well as managers completing care calls to ensure we were able to supply carers with the correct information in regards to your father's care. Once again we apologise that we have left you with a negative impression of our company. We personally enjoyed and valued our relationship with you and your family and hope that if you have any comments or suggestions on how we can improve our service to you, for you to contact me directly.
Once again my condolences to you and your family for your loss and wish you all the best.


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Review from M P (Daughter of Client) published on 18 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the quality of care Mum is receiving. I feel the carers who see her most understand how to communicate with her and check with her.
I find I do hover a bit when she is being moved to ensure her wounds are remembered and being taken into consideration.
Also, those carers who see
her periodically and the new ones, once they realise her problems they seem to take extra care.

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Review from F A (Client) published on 18 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fields Care is an amazing company, my carers are perfect. They do everything I ask. My house is always clean.
The carers do shopping when I need anything, they are so kind and considerate.
My carers are like my friends.
I recommend this company to anyone who needs the extra support.

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Review from Francis G (Client) published on 7 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Field's care have looked after me superbly since I left Hospital in January this year, all the staff are lovely. They take the time to talk to me and show interest in my family, and conversely I am concerned with their welfare and ask after carers I may not have seen for a while. I regard them as my
care family and know there is someone at the end of the phone 24/7. If asked I would give them five stars *****.

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Review from Gabriela K (Client) published on 28 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Field's Care Ltd. They have provided us with high standard services. Their staff are very friendly, caring, thorough and very personal.

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Review from Zarima A (Client) published on 23 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After an injury to my legs I was left mostly immobile and unable to do much in the home we hired Field's Care to help with domestic duties and some times some personal care. The staff that came were great and really respected our families privacy. My legs are now much better, however we still use Field's
Care on occasions for domestic duties. I have recommended them to friends and will continue to work with them in the future

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Current Review Score: 8.1 (8.136)

Overview of Review Score

The Review Score of 8.1 (8.136) out of 10 for Field's Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.636 for Field's Care Ltd is calculated as follows: ( (7 Excellents x 5) + (4 Goods x 4) ) ÷ 11 Ratings = 4.636

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Field's Care Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Apr 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (4)

Best Manager Award

Recipient: Field's Care Ltd

Date: Thursday 27 Jul 2023 More details

Best New Comer Award for Senior Staff

Recipient: Field's Care Ltd

Date: Tuesday 25 Jul 2023 More details

Finalist for British Care Awards- Best Company

Recipient: Field's Care Ltd

Date: Thursday 19 Sep 2019 More details

News (0)

News

Previous Events

There are no previous events for Field's Care Ltd

Meet the Team (1)

No image found

Zaineb Field

Job Title: Registered Manager

Joined: 2013

BSc, MSc Psychology .
Neuro Linguistic Programming Practioner
Mental Health and Dementia Specialist
Intensive 6 years of experience in the care industry.

Frequently Asked Questions about Field's Care Ltd

What Type of Services does Field's Care Ltd offer?

Field's Care Ltd offers Home Care.

How many Carers does Field's Care Ltd employ?

Field's Care Ltd employs 62 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Field's Care Ltd to verify any information. View our terms and conditions. Field's Care Ltd has an Enhanced Service – more info.