Visiting care from £28.95 per hour & Live-in care from £1,295 per week
Nurseplus Care at home Kent has a Review Score of 9.7 (9.748) out of 10, based on 20 reviews in the last 2 years. Over all time Nurseplus Care at home Kent has 36 reviews.
Review from J K (Cousin of Client) published on 13 June 2022
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Overall Experience
4.0 out of 5
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Management
Treated with Dignity
Value for Money
Review from R S (Client) published on 13 June 2022
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Overall Experience
5.0 out of 5
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Treated with Dignity
Value for Money
Review from Yvonne C (Client) published on 10 June 2022
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Overall Experience
5.0 out of 5
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Management
Treated with Dignity
Value for Money
Review from Clive W (Client) published on 9 June 2022
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Overall Experience
4.0 out of 5
Reply from Merregan Brown, Marketing Executive at Nurseplus Care at home Kent
Hi Clive, thank you for your lovely review! We're sorry that things aren't quite right for you; the team will be in touch shortly to rectify the issues you have.
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Treated with Dignity
Value for Money
Review from Simon C (Client) published on 6 June 2022
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Overall Experience
5.0 out of 5
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Care / Support
Management
Treated with Dignity
Value for Money
Review from S B (Daughter-in-law of Client) published on 23 May 2022
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Overall Experience
4.0 out of 5
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Care / Support
Management
Treated with Dignity
Value for Money
Review from Raymond W (Client) assisted by family/friend published on 27 March 2018
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Overall Experience
5.0 out of 5
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Management
Treated with Dignity
Value for Money
Review from Jacqueline B (Client) published on 19 March 2018
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Overall Experience
4.0 out of 5
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Management
Treated with Dignity
Value for Money
Review from A S (Client) assisted by family/friend published on 15 March 2018
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Overall Experience
5.0 out of 5
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Management
Treated with Dignity
Value for Money
Review from Kevin L (Husband of Client) published on 15 March 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Management
Treated with Dignity
Value for Money
Review from L R (Daughter of Client) published on 12 March 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Care / Support
Management
Treated with Dignity
Value for Money
Review from Michael H (Client) published on 12 March 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Care / Support
Management
Treated with Dignity
Value for Money
Review from M L (Husband of Client) published on 12 September 2017
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Overall Experience
5.0 out of 5
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Care / Support
Management
Treated with Dignity
Value for Money
Review from David B (Client) published on 25 August 2017
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Management
Treated with Dignity
Value for Money
Review from Lynne H (Client) published on 25 August 2017
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Overall Experience
5.0 out of 5
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Care / Support
Management
Treated with Dignity
Value for Money
Review from R J (Client) assisted by family/friend published on 18 August 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.7 (9.748) out of 10 for Nurseplus Care at home Kent is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.748 for Nurseplus Care at home Kent is calculated as follows: ( (92 Excellents x 5) + (24 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 119 Ratings = 4.748
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Nurseplus Care at home Kent is based on 20 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Sep 2018
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Job Title: Registered Manager
Joined: 2021
I have been in the care since 2015 and I knew I wanted it to me be career path. I love helping people and I get such a rewarding feeling from doing just my job. It’s a privilege to be allowed to care and support for people and have such an impact in there lives. I joined Nurseplus In 2021 as a field care supervisor and got promoted to Branch manager and most recently Registered Manager.
Job Title: Care Coordinator
Joined: 2021
My professional background isn't with care, but I have years of people engagement as a manager and have a certified HR background.
Since I joined the care world, I have enjoyed so much being able to help people and find it very self-rewarding.
I joined the office as a care coordinator and whilst it can be challenging at times, I find it very enjoyable. I am very much looking forward to the future and playing an active part in helping Nurseplus enable more people to live independently at home.
Job Title: Field Care Supervisor
Joined: 2022
I started with Nurseplus in 2022, prior to this I worked in care for over 30 years but in residential settings. I have worked from domestic to management and completed many courses and NVQs during this time. Since starting with Nurseplus it has been lovely getting to know our clients and expanding my knowledge of homecare.
Job Title: Care Coordinator
Since joining Nurseplus care at home, I have worked as an Admin Assistant, Recruitment consultant and care coordinator, which is my current role. I have also spent time doing field care work. I love my job and find it very satisfying, I enjoy the challenge it brings alongside the rewarding part of my role being able to help people and make a difference.
Job Title: Field Care Supervisor
Joined: 2023
I have been in the care sector since 2015 and have loved every minute of it. Caring for and making a difference in people’s lives is the most satisfying feeling, I joined Nurseplus in June 2023 as a carer and recently became a field care supervisor. I find my job very rewarding as being able to meet new people and being able to make a difference in their lives is something that is very special to me and makes me do the job that I do.
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