Hannah's Homecare Ltd

Suite 5a, Gilbert Wakefield House, 67 Bewsey Street, Warrington WA2 7JQ
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8.9 3 Reviews
  • Hannah's Homecare Ltd, Warrington
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Care Provided by Hannah's Homecare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Hannah's Homecare Ltd
  • Person in charge
  • Margaret Chingombe (Manager)
Are you the Owner/Manager of Hannah's Homecare Ltd? View your Advertising Options

Hannah's Homecare Ltd Reviews (3)

8.9

Hannah's Homecare Ltd has a Review Score of 8.9 (8.941) out of 10, based on 3 reviews in the last 2 years. Over all time Hannah's Homecare Ltd has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
0
3
3
0

Review from Anne L (Wife of Client) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been using Hannah's Care for nearly two years now. He had a stroke and needs some help with his shower. They are always on time communicate well and understand he has trouble with his speech and are patient with him. The girls help him get dressed and tidy up the bathroom when he has
finished.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ali R (Son of Client) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding support and service.
I can call them 24/7 day or night they always are available to support my mum's requirements. Nothing is too much. They have changed times and rota on short notice without any issues to help my mum if she needs to attend hospital appointments or ad-hoc activities.
The
carers are always happy and smiling. They work extremely hard and always exceed our expectations. They are courteous, polite, calm and understanding. Always making my mum smile. Well done and thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Lynda C (Daughter of Client) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hannah’s Homecare are amazing, they have been looking after my mum for 5 years with 5-star care. All the carers are polite, friendly and look after my mum, always pleasant. I would recommend Hannah’s Homecare to everyone, they are the best. Thank you for continuing to give my mum the care you give her,
she loves you all.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.9 (8.941)

Overview of Review Score

The Review Score of 8.9 (8.941) out of 10 for Hannah's Homecare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.941 for Hannah's Homecare Ltd is calculated as follows: ( (16 Excellents x 5) + (1 Goods x 4) ) ÷ 17 Ratings = 4.941

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Hannah's Homecare Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Hannah's Homecare Ltd

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Frequently Asked Questions about Hannah's Homecare Ltd

What Type of Services does Hannah's Homecare Ltd offer?

Hannah's Homecare Ltd offers Home Care.

How many Carers does Hannah's Homecare Ltd employ?

Hannah's Homecare Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Hannah's Homecare Ltd to verify any information. View our terms and conditions. Hannah's Homecare Ltd has a Basic Service – more info.