Bluebird Care Torbay

Alexander is a retired Infantry Officer of the British Army where he served tours in both Bosnia and Afghanistan.

Having left the army he completed a business degree and lived in London for a National Energy company. Alexander has spent a lot of his spare time fundraising and organising events to raise money and awareness for the British Limbless Ex-Service Men's Association: BLESMA.

Emma has a degree in Botany, a diploma in Business and a Master’s Degree in Business and the Environment and has many years of experience in management roles and providing high-quality service to demanding clients.

Emma is passionate about providing the highest level of service to each customer and firmly believes in the importance of local work.
In her spare time, Emma likes to take her 1955 BSA Bantam D1 ‘Peggy’ out on the road to explore the countryside. She loves walks on the beach and occasionally braves a surf although will more often than not be seen in the white wash close to the shore.

I am very proud to be the operations manager of Bluebird Care Torbay, Plymouth and South Hams. I have been in post for almost six years and since that time I have supported the team to go from strength to strength. In 2019 we were awarded Outstanding by the Care Quality Commission which was the best accolade that we could receive as a marker of both our success and the quality of the support we provide to our customers.

I have over 30 years experience of working in the health and social care field and I remain registered with the Healthcare Professional Council as a Social Worker. I have worked in social service departments and the NHS for a large part of my career.

I joined the Bluebird team in July 2017, as a Care Assistant which I loved. I then progressed to Field Supervisor and became Recruitment Manager in August 2019. In addition to this in October 2023 I took on the role as Acting Manager.

I am responsible for the day-to-day running of the business and ensuring quality and compliance. I oversee the recruitment and retention of our care staff and ensure they are supported and able to deliver our high-quality service. I ensure that all our new employees are nurtured throughout their 12-week probation period. I also work closely with the coordinator to meet staffing requirements and address the needs of the business.

I am a people person, always willing to help when and where I can and always offer you a warm smile, a cuppa and a chat. I enjoy building the connection with staff and offering support to colleagues and all staff alike. HAPPY STAFF = HAPPY & SAFE CUSTOMERS.

Asia has been working for Bluebird Care Torbay for 5 years. Asia started working with us as a care worker and then became a Field Supervisor. In 2021 Asia became a care manager for the Torquay area undertaking assessments for our new customers and supporting our care team. When a temporary opportunity arose for the Coordinator post Asia decided to apply. Asia applies herself to any role she undertakes and makes a success of it!

As Locality Manager, Louise is responsible for customer support. She develops a tailor-made care package they feel will provide them with the most effective, highest quality of care. Each day she communicates with customers, family members and other professionals, ensuring everyone involved in the care package is involved.

Louise covers Brixham, Paignton and Totnes and she is enjoying the challenge of meeting lots of new people and developing her relationships with new and existing customers.

Louise came to work for Bluebird in November 2018 after leaving her position as Discharge Co-Ordinator/Bed Manager with the National Health, where she worked for almost 20 years.

Sarah joined Bluebird Care Torbay in 2019 as a Care Worker and then applied for the role of Field Supervisor. Sarah excelled in this role and when a temporary Care Manager position became available decided to apply. Sarah is a great representative for the business and takes care of the Torquay area by supporting staff and customers alike. Sarah's warmth and winning smile help put new customers at ease!

As a Field Supervisor, Rachel visits customer’s homes in order to monitor the care given by our Care Workers, ensuring it is of the high quality that we pride ourselves on. While at our customer's homes, Rachel will also identify any risks and ensure our customers are happy and safe.

Rachel supports Bluebird Care by providing contingency cover if necessary, to ensure customers' care remains undisturbed and stable throughout their journey with Bluebird Care.

Rachel spent her first 2 years with Bluebird Care as a Care Worker. Since then, she has been promoted to Field Supervisor. She prides herself on developing lasting relationships with our customers and their families.

Danny moved to Torbay in 2017 to run a B&B and has worked in care for 8 years. Danny joined Bluebird in 2020 as a carer, and a year later joined the supervisor team. Danny really enjoys the role and loves the variety, every day is different! Danny tries to support staff out on visits make sure they are happy and try to sort out any issues. Danny also takes on the on-call responsibilities, and office-based work too! Danny is always up for a Bluebird night out!

Clarissa has worked for Bluebird Torbay for 5 years.

Clarissa initially worked as a Part-time Evening Carer mainly focussed on the Brixham area and later covered more of the Torbay area.

She transferred into the Field Supervisor team in August 2022 and really enjoys her role as she gets to see more of the customers as well as support the carers during Spot checks.

Whilst working for Bluebird Clarissa has grown in confidence and completed her level 2 in adult care and she is currently working towards her level 3 so she has gained qualifications alongside her job role.

Magda supports the live-in manager and the wider live-in team and customers in Torbay and Plymouth.

Nina supports staff and customers in the live-in service in Torbay and Plymouth.