Everycare Wirral

321 Pensby Road, Wirral CH61 9ND
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Top 20 award
10 70 Reviews
  • Everycare Wirral, Wirral
Everycare Wirral has a depth of home care expertise, offering a versatile range of support that is tailored to individual needs and carried out by skilled and competent professionals.

Areas of expertise include dementia care, support for disability, respite, post-hospital support, live-in care and acquired brain injury.

A rigorous recruitment and selection process keeps standards high and the provider looks to build strong relationships with clients.

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Care Provided by Everycare Wirral

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Jacqueline Ryder (Registered Manager)

Everycare Wirral Reviews (70)

Total of 70, showing 1-20
10

Everycare Wirral has a Review Score of 10 (10.000) out of 10, based on 13 reviews in the last 2 years. Over all time Everycare Wirral has 70 reviews.

Overall Experience

  • 68
  • 2
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Date Published

70
5
5
13
57

Review from B E (Wife of Client) published on 24 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They were excellent and diligent in all aspects of practical care. Personal interjection was extremely good with real friendship between my husband and carers.

Reply from Martin Byrne, Director at Everycare Wirral

Thank you for taking the time to review the service.


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Review from V J (Daughter of Client) published on 28 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On behalf of my whole family, I would like to say how much we appreciate the professionalism, understanding and kindness shown to my parents by the whole team during the two years Everycare have cared for them. As our situation became more challenging they offered continuity and reassurance as more
care became necessary. I cannot recommend Everycare more highly. Thank you so much.

Reply from Martin Byrne, Director at Everycare Wirral

Thank you for taking the time to review our service, we strive to deliver outstanding care and we are delighted you would highly recommend our service.


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Review from Lynn O (Daughter of Client) published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum and I have been so happy with all the care she has had with Everycare. All the carers have been brilliant. They have been like friends/extended family for the several years we have been using them. I would recommend this care company to anyone.

Reply from Martin Byrne, Director at Everycare Wirral

Thank you so much for rating us, Our team takes pride in providing excellent service and keeping people safe and happy in their homes and we're glad you feel we do this brilliantly.


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Review from Graham B (Husband of Client) published on 6 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the standard of service an quality of carers. We could not find a better service. Just a word needed to describe everything - Excellent.

Reply from Martin Byrne, Director at Everycare Wirral

Thank you for taking the time to review our service, the whole Everycare team are proud to deliver an excellent and outstanding service.


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Review from Michael C (Husband of Client) published on 27 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We feel very much at home with all the carers who provide this service. They are reliable, skilled and appropriately gentle with the patient and have established a good relationship with the whole family of their patient.

Reply from Martin Byrne, Director at Everycare Wirral

Thank you for taking the time to review our service, we pride ourselves on having the highest standard of Care Professionals working within the organisation who continuously deliver outstanding care.


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Review from F E (Daughter of Client) published on 20 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone have always been so responsive to our needs. All the staff are very kind and courteous treating mum and dad with lots of dignity and excellent care.

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Review from J S (Daughter of Client) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention have been absolutely amazing and the staff have been excellent. We would not hesitate in recommending you to others. Thank you so much from all the family.

Reply from Martin Byrne, Director at Everycare Wirral

Thank you for your wonderful review, our team are proud to provide outstanding care, and your kind words are appreciated by the entire team.


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Review from P M (Client) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff and carers have been a pleasure to have in my home with their cheery dispositions, helpful manner and thoughtfulness.

Reply from Martin Byrne, Director at Everycare Wirral

The whole team at Everycare Wirral appreciate your review and kind words.


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Review from B D (Client) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care in every way, could not have managed without the lovely ladies!

Reply from Martin Byrne, Director at Everycare Wirral

Thank you for your kind review, we strive to deliver excellent care.


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Review from Andrew G (Son of Client) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were recommended to try Everycare to assist with my dad's home needs and so glad that we did! From initial meeting, with the management staff, the assistance provided has been outstanding. Once the visits commenced, my dad's home life improved dramatically. Lovely and attentive carers, who my dad
took to immediately. A great service throughout. Highly, highly recommend.

Reply from Martin Byrne, Director at Everycare Wirral

Thank you for taking the time to review our service, we strive as a team to deliver outstanding care.


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Review from Gillian H (Daughter of Client) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the girls were professional, caring, understanding and kind. Always arrived on time and were never in a rush to leave, ensuring all care and attention was given to my mother. Wouldn't hesitate to recommend these lovely people. They have been a fantastic help to us.

Reply from Martin Byrne, Director at Everycare Wirral

Thank you for taking the time to review our service, your kinds words will be shared with the whole team.


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Review from Debbie C (Friend of Client) published on 13 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's difficult to find a care agency that can meet all standards of care that I expect to be delivered in a high quality, providing all aspects of care; physical, social and emotional support. Your staff delivered such a high quality of care on every occasion. I cannot express my gratitude enough to
them all. Nothing was too much trouble and we thank each and every one who went above and beyond on every occasion. Thanks.

Reply from Martin Byrne, Director at Everycare Wirral

Thank you for taking time to review our service. We as a team strive to deliver outstanding care, your kind words have been shared with the whole team.


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Review from Carrie D (Granddaughter of Client) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Words cannot explain how I feel about all the wonderful staff at Everycare who helped care for my grandma between June 2020 and February 2023. My grandma always wanted to stay at home. Her wish were carried out in the best way possible with amazing care in her own home. I cannot put a price on what
that meant to us all. Thank you all so much!

Reply from Martin Byrne, Director at Everycare Wirral

The team are very proud to deliver outstanding care, thank you for taking the time to review our service.


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Review from P M (Daughter of Client) published on 24 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and attentive staff. Carers got to know my mum and her personality very well. As her daughter, I always felt reassured, and they gave me peace of mind.

Reply from Martin Byrne, Director at Everycare Wirral

Thank you for taking the time to review our service, we are so pleased to hear that your mum and yourself are happy with our service.


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Review from L J (Husband of Client) published on 16 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and reliability are excellent. They provided me with a lifeline when I needed it most and allowed my wife to be discharged from the hospital earlier than would have been the case. Cannot recommend it highly enough.

Reply from Martin Byrne, Director at Everycare Wirral

Thank you for taking the time to review our service. We're delighted that we were able to help your wife when you needed that support and that the service was flexible enough to fit your needs.


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Review from S R (Daughter of Client) published on 28 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are so caring and kind. They are very professional and go over and above for the client and the family. The management are happy to be flexible with appointments and often are able to alter appointments if necessary. Nothing is too much trouble for the company. I would be happy to recommend
Everycare.

Reply from Martin Byrne, Director at Everycare Wirral

Thank you for taking the time to review our service, we as a company strive to provide outstanding care, the whole team really appreciates your kind words.


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Review from David M (Son of Client) published on 10 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's carers were always very kind, efficient and flexible. Her face would light up when they came in, it was the highlight of her day. They became her friends. The management were also flexible and particularly good when appointments had to be cancelled at short notice. I would not hesitate to recommend
that anyone seeking care for an elderly relative considers Everycare.

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Review from Helen G (Daughter of Client) published on 27 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every person connected with Everycare has been so incredibly thoughtful and kind. They showed genuine love and care for both my mum as she was so ill and to my father and I as we cared for her.

Reply from Martin Byrne, Director at Everycare Wirral

Thank you for taking the time to review our service. We're delighted that we were able to help you when you needed that support and that the service was flexible enough to fit your needs.


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Review from V C (Wife of Client) published on 4 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were totally satisfied with the service. Every one of the carers has been exceptionally helpful, polite and cheerful. They have been a tremendous help getting my husband back on his feet after a stay in hospital. I have no hesitation in recommending these carers - an exceptional service.

Reply from Martin Byrne, Director at Everycare Wirral

Thank you for taking the time to review our service, the whole team appreciates your positive review.


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Review from Lisa Y (Daughter of Client) published on 6 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First-class service looked after stepdad so well - the patience of saints. Every carer was lovely, kind, caring, and considerate.

Reply from Martin Byrne, Director at Everycare Wirral

Thank you for such a lovely review of our carers and the service they provide.


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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Everycare Wirral is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Everycare Wirral is calculated as follows: ( (78 Excellents x 5) ) ÷ 78 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Everycare Wirral is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (7)

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Frequently Asked Questions about Everycare Wirral

What Type of Services does Everycare Wirral offer?

Everycare Wirral offers Home Care.

How many Carers does Everycare Wirral employ?

Everycare Wirral employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Everycare Wirral to verify any information. View our terms and conditions. Everycare Wirral has a Platinum Service – more info.