Everycare Wirral

321 Pensby Road, Wirral CH61 9ND
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Top 20 award
10 70 Reviews
  • Everycare Wirral, Wirral
Everycare Wirral has a depth of home care expertise, offering a versatile range of support that is tailored to individual needs and carried out by skilled and competent professionals.

Areas of expertise include dementia care, support for disability, respite, post-hospital support, live-in care and acquired brain injury.

A rigorous recruitment and selection process keeps standards high and the provider looks to build strong relationships with clients.

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Care Provided by Everycare Wirral

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Jacqueline Ryder (Registered Manager)

Everycare Wirral Reviews (70)

Total of 70, showing 41-60
10

Everycare Wirral has a Review Score of 10 (10.000) out of 10, based on 12 reviews in the last 2 years. Over all time Everycare Wirral has 70 reviews.

Overall Experience

  • 68
  • 2
  • 0
  • 0
  • 0

Date Published

70
5
5
12
58

Review from Peter F (Client) published on 17 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare took care of my dear wife for 2 years up to her death last October so I feel that I am qualified to comment on their work. The carers, under the manager, treated my wife with what might be described as loving care, bringing joy not stress. Now at the age of 97, my family decided I should have
daily visits and in my turn, I look forward to the arrival of my carer.

Reply from Martin Byrne at Everycare Wirral

Thank you for taking the time to review our service. It's great to hear you're happy with every aspect of the service we provide.


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Review from Mollie L (Client) published on 11 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found everyone to be very friendly and very good in the way the treat and look after me.

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Review from Trudi S (Client) published on 11 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare are very caring and obliging and will also have a friendly chat whist working.

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Review from Bryan B (Husband of Client) published on 11 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care from all visiting staff.

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Review from Judith W (Daughter of Client) published on 15 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the team provided an excellent level of care for my mum. They understood her requirements perfectly and were able to assist and meet them.


The team have assisted my mum in regaining her independence and confidence. My sisters and I are very grateful for this and appreciate all their help.


Reply from Martin Byrne at Everycare Wirral

The team really appreciate your excellent rating of our service.


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Review from Guy B (Son of Client) published on 16 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The firm's name is well chosen. My mother experienced every type of care she needed between June 2018 and January 2019 - dressing, washing, household jobs, shopping and good conversation. The carers were knowledgeable and very friendly, treating my mum with a blend of respect and warmth that made a
noticeable difference to her. This level of care was exactly what she needed, and it was most appreciated. Thank you to all at Everycare who came to look after her needs.

Reply from Martin Byrne at Everycare Wirral

Thank you for taking the time to review our service, the team really appreciate your positive feedback.


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Review from E F (Daughter of Client) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers who looked after dad treated him with such compassion, dignity and good humour. I cannot thank them enough for giving him such good care.

Reply from Martin Byrne at Everycare Wirral

Thank you for taking the time to review our service. It's great to hear you're happy with every aspect of the service we provide.


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Review from Kay P (Mother of Client) published on 20 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very pleased with Everycare. They claim to treat all clients like family and I found that to be true. Visiting my son whenever he was in hospital. I had used a number of unsatisfactory care agencies over the years. So was very happy with Everycare.
My son has, unfortunately, passed away in August.

Reply from Martin Byrne at Everycare Wirral

Thank you so much for taking the time to comment on the service we have provided to your Son. Continuity of care, regular staff, management support and 24 hour on call support are all part of the system, but most important are our people,who do indeed treat all our clients as 'family'. So a huge thank you to you for acknowledging the great work they do every day.


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Review from Barbara O (Client) published on 18 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring. Value for money.

Reply from Martin Byrne at Everycare Wirral

Thank you for taking the time to review our service. It's great to hear you're happy with every aspect of the service we provide.


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Review from I C (Client) published on 22 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The girls are fantastic. It is always a pleasure to see them. They are honest and reliable.

Reply from Martin Byrne at Everycare Wirral

Good care isn't just about giving out tablets or putting someone to bed, it's about the relationships between carers and clients, so it's great to hear when this is working so well. Thank you for taking the time to review the service.


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Review from M H (Client) published on 22 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class staff, marvellous and can't do enough for me.

Reply from Martin Byrne at Everycare Wirral

Thank you for taking the time to review our service. It's great to hear you're happy with every aspect of the service we provide.


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Review from M C (Client) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the girls polite and very helpful. They are excellent.

Reply from Martin Byrne at Everycare Wirral

Thank you for taking the time to Review our Award Winning Team.


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Review from Jayne G (Daughter of Client) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that mum received was fantastic!


Caring compassionate - nothing was too much trouble for any of the team. Our only regret is that we didn't employ them sooner.


We really can't thank Everycare (Wirral) Ltd enough and feel fortunate that we found such an amazing care provider so close

to home.

Reply from Martin Byrne at Everycare Wirral

Thank you for taking the time to Review our service. The team appreciate your very positive comments.


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Review from E A (Relative of Client) published on 3 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my relative received was wonderful by all members of the team. We felt comfortable with each member of staff and are very grateful for all the care and support we have been given.

Reply from Martin Byrne, Managing Director at Everycare Wirral

Thank you for your kind review, the team really appreciate the positive feedback.


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Review from Charles E (Client) published on 16 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Reliable and good natured staff.

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Review from Beryl C (Client) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find all carers pleasant, helpful and polite.

Reply from Martin, Managing Director at Everycare Wirral

Thank you so much for taking the time to review our service. I'm delighted that we were able to deliver 5 star service to you.


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Review from Paul N (Son of Client) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing but good to say. Staff very helpful would recommend to anyone.

Reply from Martin, Managing Director at Everycare Wirral

Thank you for taking the time to review our service, the team really appreciate your positive feedback.


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Review from Robin R (Son of Client) published on 23 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming, supportive, caring and engaged. Everycare understands the strains and stresses that face family members caring for their elderly parents, and how best to support them in ensuring the most effective and relevant care package, for their individual family needs. I would unhesitatingly recommend
them to anyone looking for family care.

Reply from Martin, Managing Director at Everycare Wirral

Your review is very much appreciated.


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Review from C G (Daughter-in-law of Client) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring dedicated agency who look after my mother-in-law very well.

Reply from Martin, Managing Director at Everycare Wirral

We really appreciate you taking time to review our service.


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Review from P B (Client) published on 19 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are competent and friendly, service is reliable.

Reply from Martin Byrne, Managing Director at Everycare Wirral

Thank you so much for taking the time to review our service. I'm delighted that we were able to deliver 5 star service to you.


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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Everycare Wirral is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Everycare Wirral is calculated as follows: ( (72 Excellents x 5) ) ÷ 72 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Everycare Wirral is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (7)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Everycare Wirral to verify any information. View our terms and conditions. Everycare Wirral has a Platinum Service – more info.