Mega Resources Nursing & Care - Bedfordshire
Top Floor, Suite E&F, 20 Grove Place, Rush Court,
Bedford
MK40 3JJ
£28 - £40
Price varies depending on care needs
Mega Resources Nursing & Care - Bedfordshire has a Review Score of 8.7 (8.722) out of 10, based on 3 reviews in the last 2 years. Over all time Mega Resources Nursing & Care - Bedfordshire has 59 reviews.
Review from Bridget H (Client) published on 20 November 2020
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Overall Experience
5.0 out of 5
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Review from Roxanne K (Daughter of Client) published on 16 November 2020
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5.0 out of 5
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Review from T S (Client) published on 11 November 2019
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5.0 out of 5
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Value for Money
Review from Muriel M (Client) assisted by family/friend published on 23 August 2019
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3.0 out of 5
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Review from D R (Father of Client) published on 22 March 2019
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5.0 out of 5
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Review from Eric E (Husband of Client) published on 22 March 2019
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5.0 out of 5
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Review from B B (Wife of Client) published on 6 March 2019
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5.0 out of 5
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Treated with Dignity
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Review from Karen T (Client) published on 6 March 2019
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5.0 out of 5
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Treated with Dignity
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Review from Agnes W (Client) published on 6 March 2019
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4.0 out of 5
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Review from Jill S (Daughter of Client) published on 7 December 2018
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5.0 out of 5
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Treated with Dignity
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Review from Alison M (Client) published on 30 October 2018
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5.0 out of 5
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Treated with Dignity
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Review from George J (Client) published on 6 July 2018
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4.0 out of 5
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Review from M V (Client) published on 4 April 2018
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5.0 out of 5
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Treated with Dignity
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Review from P K (Client) published on 4 April 2018
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Overall Experience
5.0 out of 5
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Treated with Dignity
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Review from E W (Client) published on 4 April 2018
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Overall Experience
5.0 out of 5
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Treated with Dignity
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Review from R V (Son of Client) published on 4 April 2018
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Overall Experience
5.0 out of 5
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Review from Marion L (Daughter of Client) published on 26 February 2018
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5.0 out of 5
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Treated with Dignity
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Review from Jamie W (Client) published on 26 February 2018
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5.0 out of 5
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Review from Catherine H (Daughter of Client) published on 26 February 2018
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4.0 out of 5
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Review from G S (Son of Client) published on 19 February 2018
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Overall Experience
4.0 out of 5
Reply from Mr King Lawal, Executive Director at Mega Resources Nursing & Care - Bedfordshire
Thank you for your review, I am very glad we were able to move past the teething problems, Mega Care will do the very best we can to ensure your continued comfort whilst under our care.
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The Review Score of 8.7 (8.722) out of 10 for Mega Resources Nursing & Care - Bedfordshire is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.722 for Mega Resources Nursing & Care - Bedfordshire is calculated as follows: ( (13 Excellents x 5) + (5 Goods x 4) ) ÷ 18 Ratings = 4.722
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Mega Resources Nursing & Care - Bedfordshire is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 31 Aug 2023
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Job Title: Associate Director for Growth and Operations
Joined: 2016
Urszula is an indispensable individual within Mega Care.
There is no job title long enough to accurately encapsulate everything that Urszula does for Mega Care, and no praise high enough to accurately describe her.
With unintelligible efficiency, Urszula is able to step in and help with all aspects of the business.
Overseeing the targets set for the branch, the quality and administration of care provided, the maintenance of team morale, training, handling client concerns and ensuring quality are just a small fraction of Urszula's in-branch responsibilities. This excludes the similar service she provides for the other branches of the company.
With this incredible workload, somehow Urszula still finds time to interface with the team and intimately and directly manage Bedford on a day-to-day basis.
You can be absolutely certain that should you need to communicate with Urszula, you will leave the conversation better off than when you started. A truly awe-inspiring team member and person.
Job Title: Associate Director Of Clinical Operations
Joined: 2015
As one of our longest-standing senior care team members, Suzana proved to be a vital help to the community that we provide care for, and her peers within the company.
With a compassionate and understanding attitude towards caregiving, Suzana was recognised by the company as deserving of a role that matched her knowledge, dedication and kindness.
Whilst guiding and overseeing the clinical aspects of the business, Suzana is an excellent example for all of the Mega Care team. No problem is too small, and she is always willing to go to great lengths to ensure that we are providing the best service possible.
Job Title: Assistant Branch Manager
Joined: 2022
Fred Redman, our Assistant Manager, has been a steadfast asset to our team since joining us last year.
His unwavering composure in the face of any challenge, articulate communication, and steadfast commitment to supporting both staff members and service users make him an invaluable leader.
Fred's ability to take swift and decisive action, coupled with the trust in his follow-through, ensures our organisation's continuous improvement and the delivery of top-quality services on all fronts. His dedication and professionalism are nothing short of remarkable.
Job Title: Care Coordinator
Joined: 2021
Starting back in 2021, Jodie earned a reputation among the community for her compassion and abilities as a carer.
Eager to reward her consistent efforts and positive attitude, it is with pride that she was made a care coordinator.
Since then, Jodie has been an excellent example for all those she is delegated to supervise. With an intimate knowledge of the business, care and our service users' needs, there are no bases she leaves uncovered. Jodie is an integral part of our team.
Job Title: Recruitment Officer
Joined: 2022
Responsible for onboarding all of our fresh faces, Dominika is often the first impression of Mega Care to our newest team members.
Dominika is often the first into the building, always determined to make sure everyone is up to date on training and vetted well before becoming a part of the Mega Care family.
Aside from ensuring our consistently high standards for training and compliance, with a background in care, works herself, she is understanding of the trials of the new role and helps to guide employees as they begin work.
Throughout it all, Dominika will be there with a smile on her face and the answers to your questions.
Job Title: Office Administrator
Joined: 2023
Our newest recruit to the team, Kate is the absolute authority for spreadsheets, trackers and all things compliance.
There is no number that Kate can not crunch and no reminder is too small. Kate works hard to keep everyone in the office up to date and on course to complete all of our tasks.
Everything from meetings, minutes and making calls, she is the all-round and undisputed multi-purpose queen of administration.
If you hear her helpful voice over the phone when calling in, you can be certain that your message will get exactly where it needs to go.
We would be lost without her and we are proud that Kate is a member of our team.
Job Title: Data Analyst
Joined: 2023
One of the more recent additions to the team, Aamina is an invaluable asset to the Bedford branch of Mega Care.
Monitoring spreadsheets and tracking alerts makeup just a small portion of the crucial role Aamina provides for the business.
With many intricate facets of care to record and review, Aamina provides us with the information that makes it possible to drive forward improvements and reduce any risks.
This allows for the other team members to always lead with their best foot forward; having learnt from the gathered data the most efficient practices to put in place.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Mega Resources Nursing & Care - Bedfordshire to verify any information. View our terms and conditions. Mega Resources Nursing & Care - Bedfordshire has an Enhanced Service – more info.
