Blueberry Care and Nursing Services

Blueberry House, Holmes Chapel Road, Middlewich CW10 0JB
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9.9 60 Reviews
  • Blueberry Care and Nursing Services, Middlewich
Blueberry Care is dedicated to providing a high standard of care and nursing services to people in the comfort of their own home. The care packages are tailored to each individual to ensure their needs are continually met.

The experienced team takes pride in what they do and strives to help people maintain their independence and a high quality of life. They offer a range of services to people in their own homes, including frail and elderly care, brain injury care, spinal injury care, palliative care, end of life care, and dementia and Alzheimer’s care. Blueberry Care can provide as much or as little care as desired, with visits last from 15 minutes a day to 24-hour, full-time care.

Care Provided by Blueberry Care and Nursing Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Blueberry Care and Nursing
  • Person in charge
  • Jamie Hickson (Managing Director)

Funding & Fees Guide for Blueberry Care and Nursing Services

  • Prices
  • Price per visit starts from £25.82
    Care invoices can be paid weekly or monthly.


  • Our fees vary depending on type of care required and length of call duration.


Blueberry Care and Nursing Services Reviews (60)

Total of 60, showing 1-20
9.9

Blueberry Care and Nursing Services has a Review Score of 9.9 (9.937) out of 10, based on 16 reviews in the last 2 years. Over all time Blueberry Care and Nursing Services has 60 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My family can't thank Blueberry Care enough for all their help and support over the last month especially!!! They have gone the extra mile to support us during a very difficult period and we don't know what we would have done without them.

Reply from Rachel Hamilton, Operations Director at Blueberry Care and Nursing Services

Thank you for taking the time to review our service. We really appreciate your feedback and will share with our amazing team of carers.


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Overall Experience  Overall Experience 5.0 out of 5

An excellent service from start until the end when my mother passed away with care and compassion demonstrated by all staff .
The staff are so dedicated and knowledgeable,nothing too much trouble .
I was never concerned leaving my mum in the care of the team.
Any problems they encountered they would
always contact me for advice etc.
Impressive documentation and notes ,along with care plan.
I am from a nursing background so initially had reservations handing over care to an agency ,it was the best decision I made .
when my mum passed the care staff remained until the end ,which was the first time she had experienced a death only 20 .
What compassion shown towards my family and myself ,she stayed and chatted with staff and it was nice involving her .
I always recommend the agency to friends and professional colleagues .
Well done from senior management ,admin , co - ordinations and support staff.

Reply from Rachel Hamilton, Operations Director at Blueberry Care and Nursing Services

Thank you for taking the time to review our service. Your feedback is much appreciated and will be shared with our amazing team.


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Overall Experience  Overall Experience 5.0 out of 5

Blueberry Care and Nursing Services, wow can't say enough about them.
When mum fell ill last year I rang around for some care for her, Blueberry care fitted my mums needs for what she needed and set up a care package within a week so she could come back to her own home with care.
Can't say enough
about the carers they are all amazing with so much love to give.
Mum has quite a few different carers and they all so caring and loving to her.
They go above and beyond not just a carer they are like good friends to mum. The care coordinator is truly amazing if you have concerns or want to make a change to the care plan she will sort it out.
Please if you are thinking of care for a family member please ring and speak to the care coordinator at Blueberry care. She is just totally amazing she will talk about a care plan what things that your relative needs and you can just ring and change the care plan as and when you need to.
Blueberry care has given me the reassurance my mum is getting the best care anyone can give her, Thankyou all.

Reply from Rachel Hamilton, Operations Director at Blueberry Care and Nursing Services

Thank you for taking the time to review our service. Your feedback will be shared with our wonderful care team.


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Overall Experience  Overall Experience 5.0 out of 5

As an only child and with a mum who has dementia, I would be lost without the wonderful care and support I receive from Blueberry Care and Nursing Services. I do my bit but if I am not around, I feel totally confident in everything that they do.

Reply from Rachel Hamilton, Operations Director at Blueberry Care and Nursing Services

Thank you for taking the time to review our service. We will share your feedback with the care team.


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Overall Experience  Overall Experience 5.0 out of 5

Blueberry Care have been first class from the first moment our paths crossed. I would wholeheartedly recommend Blueberry as every member of staff is professional and caring. If you need to find a care company this is the one.

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Overall Experience  Overall Experience 4.0 out of 5

After a shaky start in April 2023 all is now well with new management.

Reply from Rachel Hamilton, Operations Director at Blueberry Care and Nursing Services

Many thanks for taking the time to review our services.


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Overall Experience  Overall Experience 5.0 out of 5

I contacted Blueberry Care and Nursing Services when my dad fell and broke his hip the week before I was going away. I needed urgent care arrangements in place to support my dad whilst I was away. Blueberry immediately set up an emergency care plan to put my mind at rest.
The communication was excellent
and the package was explained well and was very clear.
The attending staff were lovely and the care co-ordinator was excellent.
I can't recommend Blueberry enough and want to thank them for supporting my dad and our family to aid him in his recovery.

Reply from Rachel Hamilton, Operations Director at Blueberry Care and Nursing Services

Many thanks for taking the time to review our services.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a client of Blueberry Care for a number of years. The staff that care for her on a daily basis are wonderful, as are the office staff. She has had a different care company before Blueberry Care, but this is by far the best. The two staff she has each day can't do enough for her, making
sure she is safe and well. The office staff are so helpful and if I need to change or cancel a call, they are happy to help.

Reply from Rachel Hamilton, Operations Director at Blueberry Care and Nursing Services

Thank you for taking the time to review our service. We will share your comments with our staff.


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Overall Experience  Overall Experience 5.0 out of 5

Blueberry Care and Nursing Services provide excellent care for my mum. They come twice a day and are very caring, thorough and generally make life that bit easier. They are pleasant, kind and caring. All you could ask for really. We have been using them for four and a half years now.

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Overall Experience  Overall Experience 5.0 out of 5

The service, care and consideration of all staff are second to none. The professionalism is first class. Staff are now part of the family.

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Overall Experience  Overall Experience 5.0 out of 5

Blueberry Care is invaluable to us. We have waking night care four nights a week, which allows me to have four proper nights sleep a week. Our daughter is awake multiple times a night. Staff are lovely, trustworthy and reliable. We recommend Blueberry Care and Nursing Services.

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Overall Experience  Overall Experience 5.0 out of 5

The carers are on time and do the job really well.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law's carer is always on time, friendly and efficient. She helps my mother-in-law to get ready for the day ahead, helping with breakfast and getting washed and dressed. The service that Blueberry Care provide gives us the peace of mind that all is well, that she is set up for the day and
has everything she needs.

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Overall Experience  Overall Experience 5.0 out of 5

A very good experience through a very difficult time. The support was good as my wife grew weaker and weaker. The personal care was better than I could give. Always on time and the personnel we got were regular ones who we got to know well. Kindness was a feature of their care, well trained and knew
their job.

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Overall Experience  Overall Experience 5.0 out of 5

I have always found Blueberry Care to be very professional and reliable. We only have evening attendance once a week but they ensure that we have the same person. If not then we are informed as to who will be coming, a very good service.

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Overall Experience  Overall Experience 5.0 out of 5

Overall, we have had excellent service from both the carers onsite and the office staff. If we have had a request at short notice, it has been dealt with in a prompt and excellent manner. We have been very pleased with the service provided and cannot praise the staff enough.

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Overall Experience  Overall Experience 5.0 out of 5

We consider ourselves extremely fortunate to be with Blueberry Care. The level of care is excellent. Carers are very conscientious and competent carrying out their work. They are also very flexible and willing to adapt working practices to suit the client as their needs change. My mum enjoys their visit
too as they are friendly, caring and fun.
The management are excellent, keeping it all going despite staff shortages at times. They are very responsive and helpful when contacted.
All-in-all a very pleasant and effective service.

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Overall Experience  Overall Experience 5.0 out of 5

My husband and I would just like to thank the staff at Blueberry Care and Nursing Services, they are so caring and when they finish their shifts they leave as friends. We are eternally grateful. Thank you for caring.

Reply from Paul Cooper, Operations Director at Blueberry Care and Nursing Services

Thank you for your review, it is great to know our team had a positive impact on you and your family. All of us at Blueberry Care wish you the very best for the future.


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Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. Excellent understanding. Very personal approach.
Recommend this company to my friend and staff members.
5 star staff. Amazing work.
Very helpful, they make every effort to make my mum comfortable.
We would be lost without this service and member of staff.

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Overall Experience  Overall Experience 5.0 out of 5

This company have become like family over the last few years. The carers are amazing and extremely professional, always putting the clients well-being first!
I want to thank everyone for fighting to keep Dad in their care.
I am beyond sad that the local council see fit to give my dad to a different
company because Kare Plus have struggled with staff illness! I might add that the level of professionalism did not in any way reflect on Dad's care and we knew nothing of the staffing difficulties. I think this speaks for itself!
Obviously, my Dad's mental well-being means nothing to the local council, if it did they would not be taking the carers away from Dad. The carers that cared so lovingly for my dying mum too!
Shame on our local council! Thank you Kare Plus!

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Current Review Score: 9.9 (9.937)

Overview of Review Score

The Review Score of 9.9 (9.937) out of 10 for Blueberry Care and Nursing Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.937 for Blueberry Care and Nursing Services is calculated as follows: ( (89 Excellents x 5) + (6 Goods x 4) ) ÷ 95 Ratings = 4.937

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Blueberry Care and Nursing Services is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Sep 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (3)

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Meet the Team (4)

Jamie

Jamie Hickson

Job Title: Managing Director

Joined: 2010

Hi, my name is Jamie, I am the owner of blueberry care and have been since its inception.
I believe everyone has their own unique story of how they started in the healthcare industry; here’s mine.


My mother spent a period of time in a Care Home where I frequently visited her, always astonished by the quality of the care that was offered to her and the support of the staff that helped her during this time.


Once my mother passed, I realised the care industry was one that was significantly worth engaging in, and with my business background I decided the best way for me to support a caring company would be to create my own; blueberry care
A little over a decade later, I find myself in a very fortunate position with an incredible group of people around me, providing care that the team and myself can be very proud of. My goal is to set the standard for all of those in the blueberry care team and have us provide the best quality care in our area.


So far, I am incredibly proud of all of the people whose bios are below, as well as our day-to-day carers and office staff and everything we have achieved together.


Rachel

Rachel Hamilton

Job Title: Operations Director

Joined: 2015

I'm Rachel and I have worked for Blueberry Care for almost 10 years, I look after Blueberry Care operations.


It was a big decision for me to return to work after a long career break with my children, but one that I am very happy with. My career with Blueberry Care started in accounts, now as the operations director I am extremely committed to our service provision to ensure we deliver Dignity, Integrity, Consistency and Excellence in everything we do.


It's a pleasure to work with such an amazing team that strives to provide the best possible service. I am always looking to improve the processes we have in place and welcome feedback from our clients and staff.


Debbie

Debbie Clowry

Job Title: Agency Consultant

Joined: 2013

My Name is Debbie Clowry,
I am the Agency Manager here at Blueberry care


I am a people person with a fun-loving personality and caring nature.


I have worked within the Recruitment Sector for 8 years, and love every aspect of my job role.
I have driven the business forward by offering 1-2-1 care for our clients and their families, I find this extremely rewarding knowing that the team and I have added value and made a difference in their lives.
None of this would be possible without my amazing team of workers who deliver the very best of care, they are passionate full of empathy and experienced in complex care.


Karen

Karen Williams

Job Title: Recruitment Resourcer

Joined: 2016

Hi my name is Karen Williams,
I am the Recruitment Resourcer here at Blueberry Care.


I joined the blueberry team 6 years ago.


I started as a care worker in the Alsager area and I really enjoyed my time out in the field but the opportunity arose to work in the office as the Recruitment Resourcer,


I am the first point of contact for anyone who wants to join our team and I love being able to support a new staff member through the process, I still get a buzz seeing a new recruit put on their uniform for the first time.


I wanted to work in the care sector to help support people living independently for as long as possible.


Frequently Asked Questions about Blueberry Care and Nursing Services

What Type of Services does Blueberry Care and Nursing Services offer?

Blueberry Care and Nursing Services offers Home Care.

How many Carers does Blueberry Care and Nursing Services employ?

Blueberry Care and Nursing Services employs 91 carers.