Blueberry Care and Nursing Services

Blueberry House, Holmes Chapel Road, Middlewich CW10 0JB
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9.9 60 Reviews
  • Blueberry Care and Nursing Services, Middlewich
Blueberry Care is dedicated to providing a high standard of care and nursing services to people in the comfort of their own home. The care packages are tailored to each individual to ensure their needs are continually met.

The experienced team takes pride in what they do and strives to help people maintain their independence and a high quality of life. They offer a range of services to people in their own homes, including frail and elderly care, brain injury care, spinal injury care, palliative care, end of life care, and dementia and Alzheimer’s care. Blueberry Care can provide as much or as little care as desired, with visits last from 15 minutes a day to 24-hour, full-time care.

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Care Provided by Blueberry Care and Nursing Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Blueberry Care and Nursing
  • Person in charge
  • Jamie Hickson (Managing Director)

Funding & Fees Guide for Blueberry Care and Nursing Services

  • Prices

  • Price per visit starts from £25.82
    Care invoices can be paid weekly or monthly.

  • Our fees vary depending on type of care required and length of call duration.

Blueberry Care and Nursing Services Reviews (60)

Total of 60, showing 41-60
9.9

Blueberry Care and Nursing Services has a Review Score of 9.9 (9.937) out of 10, based on 16 reviews in the last 2 years. Over all time Blueberry Care and Nursing Services has 60 reviews.

Overall Experience

  • 45
  • 11
  • 2
  • 0
  • 1

Date Published

60
4
7
16
44

Review from Heather I (Power of Attorney of Client) published on 15 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our client has sadly passed away and the service and care Kare Plus have shown both before and since the death has been exceptional. For instance, during the time that they looked after this client, they treated her as a friend rather than a client and organised special treats for the client's 60th
birthday. Our client had no known next of kin and although Kare Plus's responsibility had ceased upon the death, they have gone far beyond what would normally be expected in the circumstances. They have taken it upon themselves to register the death and organise the funeral, having known from a long and close involvement, the wishes of this client. This has included putting together an album of photos of the client to be shown at the funeral and the writing of a eulogy. I deal with many care companies and Kare Plus, Crewe, stand out as far and away the best I have come across. Their title is reflective of their commitment to this client.

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Review from Colin S (Husband of Client) published on 31 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The standard of care is more or less adequate. The management and communication skills attaching to the organisation are deficient and in my opinion, totally inadequate for a company of this nature.


The final straw occurred today when nobody came for a 9.00am call and nobody had bothered to ring

by 2.00pm to explain or apologise for the missed visit.


Every reader must acknowledge that if this were to happen to an elderly person living alone, perhaps with a bit of dementia, it would be extremely difficult and perhaps dangerous.


We have now cancelled the arrangement and I suggest that people thinking of using the facilities of this Agency be very careful.


The coordinator for this area has promised to send a letter of apology but last week she promised to visit (within the week) to deal with a previous problem. She didn't do that either so we won't hold our breath.


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Review from L H (Friend of Client) published on 6 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There's a mix of very competent and not so competent carers. My friend is immobile so it's frustrating when items she needs are left out of reach. A concern is when she's put to bed around 7pm and morning carers don't arrive until 10am or later. Also when she's given meals with little gap between eg.
Breakfast 10:30am lunch 11:45am.
It seems there's never enough staff to cover the very demanding workload.
The competent staff are excellent and a welcome sight.

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Review from B S (Client) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely satisfactory.

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Review from D K (Daughter of Client) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kare Plus has been providing care to my mother for about a year. The standard of care has generally been excellent. She has had a key Carer who has been wonderful and she has consistantly given more than the agreed care plan. The other Carers have also been good.
Mum has had to get used to waking up
earlier but has got used to this new routine. The only concerns we have had are the key safe and security, when on a couple of occasions it was left open while the Carer was in the house and one example of a Carer failing to flag up when medication hadn't arrived and writing an inaccurate entry in the notes.
Managers have been unfailingly pleasant, caring and helpful. We think Kare Plus exemplifies its name.

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Review from Angela G (Client) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been treated in a very friendly fashion by all the ladies who help me. Sorry, I can't single out an individual. Nevertheless, I am very fortunate to have the personal assistance of certain ladies from Kare Plus. Thank you all.

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Review from Diane B (Daughter of Client) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care and support to not only my mum but also to myself. When several times I have been in despair and have phoned up and given words of wisdom and support. I cannot thank you enough!

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Review from Susan G (Daughter of Client) published on 15 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional, flexible service e.g I can add an extra time/day or cancel if mum is on holiday. Staff are of a high quality, intelligent, caring and responsible.

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Review from Peter C (Client) assisted by family/friend published on 15 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are totally satisfied with all the Carers that have attended. They are respectful, pleasant and diligent and we would recommend them to others in need.

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Review from C C (Wife of Client) published on 15 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All your staff have been marvellous.

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Review from Yvonne F (Daughter of Client) published on 27 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

They are responsive and provide a good level of care for my mother.

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Review from Andrew M (Nephew of Client) published on 13 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All quite good, carer is consistent but needs to clean better.

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Review from Donald L (Client) assisted by family/friend published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Happy with the care. He has care twice daily.

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Review from J L (Daughter of Client) published on 6 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Kare Plus Cheshire to be an excellent care provider. Carers are extremely helpful and caring and go the extra mile when needed. The admin team respond quickly to any requests'queries and inform me immediately of any issues. They are flexible when more or less care is required and always
try and accommodate us.

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Review from G M (Client) published on 23 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have needed home care for 8 years. Kare Plus are by far the best.

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Review from T C (Client) assisted by family/friend published on 19 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care is satisfactory. I prefer having the same carer. Carers are patient, friendly and chat to me.

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Review from Eveline B (Wife of Client) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am quite satisfied with the care given to my husband on behalf of whom I speak. He has never had occasion to grumble, the girls seem to be thorough and always pleasant. He himself is not an easy person to deal with but they have endless patience with him more than I have and I am not ashamed to admit
it.

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Review from J W (Husband of Client) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with all aspects of the care provided. My wife is treated very well by all the staff.

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Review from Harry P (Client) assisted by family/friend published on 15 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Kare Plus Cheshire, the carers are always helpful and understanding and go out of their way to assist etc. Likewise, the office staff are always polite and helpful if we need to call.

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Review from Clive E (Power of Attorney of Client) published on 15 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Provides a very high level of care. Staff, I would rate as very good through to exceptional. The management team are very accessible and are always proactive with any issues that occur. Not only do Kare Plus Cheshire provide a service to their client, they are always willing and do provide support and
advice to me.

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Current Review Score: 9.9 (9.937)

Overview of Review Score

The Review Score of 9.9 (9.937) out of 10 for Blueberry Care and Nursing Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.937 for Blueberry Care and Nursing Services is calculated as follows: ( (89 Excellents x 5) + (6 Goods x 4) ) ÷ 95 Ratings = 4.937

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Blueberry Care and Nursing Services is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (3)

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Meet the Team (4)

Jamie

Jamie Hickson

Job Title: Managing Director

Joined: 2010

Hi, my name is Jamie, I am the owner of blueberry care and have been since its inception.
I believe everyone has their own unique story of how they started in the healthcare industry; here’s mine.


My mother spent a period of time in a Care Home where I frequently visited her, always astonished by the quality of the care that was offered to her and the support of the staff that helped her during this time.


Once my mother passed, I realised the care industry was one that was significantly worth engaging in, and with my business background I decided the best way for me to support a caring company would be to create my own; blueberry care
A little over a decade later, I find myself in a very fortunate position with an incredible group of people around me, providing care that the team and myself can be very proud of. My goal is to set the standard for all of those in the blueberry care team and have us provide the best quality care in our area.


So far, I am incredibly proud of all of the people whose bios are below, as well as our day-to-day carers and office staff and everything we have achieved together.


Rachel

Rachel Hamilton

Job Title: Operations Director

Joined: 2015

I'm Rachel and I have worked for Blueberry Care for almost 10 years, I look after Blueberry Care operations.


It was a big decision for me to return to work after a long career break with my children, but one that I am very happy with. My career with Blueberry Care started in accounts, now as the operations director I am extremely committed to our service provision to ensure we deliver Dignity, Integrity, Consistency and Excellence in everything we do.


It's a pleasure to work with such an amazing team that strives to provide the best possible service. I am always looking to improve the processes we have in place and welcome feedback from our clients and staff.


Debbie

Debbie Clowry

Job Title: Agency Consultant

Joined: 2013

My Name is Debbie Clowry,
I am the Agency Manager here at Blueberry care


I am a people person with a fun-loving personality and caring nature.


I have worked within the Recruitment Sector for 8 years, and love every aspect of my job role.
I have driven the business forward by offering 1-2-1 care for our clients and their families, I find this extremely rewarding knowing that the team and I have added value and made a difference in their lives.
None of this would be possible without my amazing team of workers who deliver the very best of care, they are passionate full of empathy and experienced in complex care.


Karen

Karen Williams

Job Title: Recruitment Resourcer

Joined: 2016

Hi my name is Karen Williams,
I am the Recruitment Resourcer here at Blueberry Care.


I joined the blueberry team 6 years ago.


I started as a care worker in the Alsager area and I really enjoyed my time out in the field but the opportunity arose to work in the office as the Recruitment Resourcer,


I am the first point of contact for anyone who wants to join our team and I love being able to support a new staff member through the process, I still get a buzz seeing a new recruit put on their uniform for the first time.


I wanted to work in the care sector to help support people living independently for as long as possible.


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