Shire Homecare Services

Unit 2-4 Gaddesden Home Farm, Red Lion Lane, Bridens Camp, Hemel Hempstead HP2 6EZ
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9.8 8 Reviews
  • Shire Homecare Services, Hemel Hempstead
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Care Provided by Shire Homecare Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Shire Homecare Services Ltd
  • Person in charge
  • Treena Greany (Registered Manager)

Funding & Fees Guide for Shire Homecare Services

  • Prices

  • Care is offered from £26.50 per waking hour (day or night). Sleeping nights can also be provided from £18 per sleeping hour.
    Live-In care from £1,300 per week.

  • A discount can be applied for anyone acquiring bulk hours.
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Shire Homecare Services Reviews (8)

9.8

Shire Homecare Services has a Review Score of 9.8 (9.779) out of 10, based on 8 reviews in the last 2 years. Over all time Shire Homecare Services has 8 reviews.

Overall Experience

  • 8
  • 0
  • 0
  • 0
  • 0

Date Published

8
0
4
8
0

Review from Carol R (Wife of Client) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Was not sure what to expect but the three ladies who help my husband have been so wonderfully caring and kind and have helped me, his wife so much. I wished I had had them a lot sooner.

Reply from Thomas Greany, Director at Shire Homecare Services

Thank you so much for your kind words. This means so much to everyone at Shire.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sandra K (Daughter of Client) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I reluctantly had to have a care agency help with looking after my mum after she had a fall in hospital. She is 85 has Altzheimers, various other health problems and is bedridden. This was 8 months ago. I looked at 4 local agencies and Shire was the Agency I felt most comfortable with. I'm glad to say
I made the right choice as the Shire staff really are amazing. They have treated Mum with such love and dignity and the empathy they all show us as a family is so appreciated. To know there is someone always at the end of the phone to offer advice, support and encouragement is so comforting. I never thought I could trust anyone else to look after my mum but I trust the staff at Shire. I was even able to go on a 6-day break recently knowing my mum was being cared for and trusting Shire care to be there for mum. Staff seem so happy in their work and they work so hard. We as a family couldn't cope without them and it's enabled us to keep mum in her own home.

Reply from Thomas Greany, Director at Shire Homecare Services

Thank you so much for your kind words. It means so much to everyone who works at Shire. It's what we go to work for.


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Care / Support

Management

Treated with Dignity

Value for Money

Review from M H (Daughter-in-law of Client) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Shire Homecare Services supported our relative for over 3 years. They were happy at home and had a great team of carers. Management of the case package was good. In all the years she never had a shift unfilled. The care team delivered personalised care. They know her well and it was all the extra little
things that really mattered e.g. the way she liked her hair done, offering alternative food options. The kind and caring approach of carers. I will not forget them, they kept us informed when anything was out of the ordinary.

Reply from Thomas Greany, Director at Shire Homecare Services

Thank you so much for the positive review. It really means a lot to us and the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from H S (Daughter of Client) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Shire looked after both our parents, the care they gave was certainly outstanding. I have so many examples, that it's hard to write them down. Spending extra time visiting when not on duty. Lending a small liquidiser when my dad wasn't eating much. Shire carers had humour, were kind and showed respect.
The management at Shire were up to date with any issues. My mum described the care as 'lovely' I can honestly say Shire carers were people I trusted for my parents.

Reply from Thomas Greany, Director at Shire Homecare Services

Thank you so much for this lovely review. It really means a lot to the us and the team, who were very fond of your parents. To positively impact peoples lives in this way is the reason we started this company. Thank you again.


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Management

Treated with Dignity

Value for Money

Review from Pat Q (Client) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a very caring time with Shire Homecare Services. They looked after me kindly and gently after I had an operation on my right hand. Nothing was too hard or demanding. They were delighted to make my recuperation as simple and easy as possible. Making me coffee and prepping meals for me. I shall
in future use this company for their care services. I was very impressed.

Reply from Thomas Greany, Director at Shire Homecare Services

Thank you for your kind words Pat. We will be here should you ever need anything in the future.


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Care / Support

Management

Treated with Dignity

Value for Money

Review from Ian S (Son of Client) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and the caring staff of Shire Homecare Services did an excellent job of making sure that our mother was well looked after during her six years with Parkinson's.
The level of care, hard work, consideration and attention to detail mean that you will always be in safe hands.
All their staff
always brought in positive energy and made the house feel cheerful despite the challenging circumstances of looking after someone who was bed-bound. I would highly recommend them.

Reply from Thomas Greany, Director at Shire Homecare Services

Thank you, Ian, for your really lovely review. This will mean a lot to the team who all have fond memories of your mum.


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Management

Treated with Dignity

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Review from L S (Daughter of Client) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's carer is incredible! I can see that she genuinely cares for Mum and does her utmost to show Mum love and tenderness every day in everything they do together. She sings to Mum and she reads poems and comforting passages from the bible. She feeds Mum delicious home-made food and does Mum's personal
care with love and attention to detail. Mum always looks immaculate, with hair done and clean, coordinated clothes, despite being bedridden for much of the day. On top of this, she looks after the home too! Treats Mum with respect and dignity.

Staff

Care / Support

Management

Treated with Dignity

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Review from M J (Client) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the office staff helpful and willing to answer any queries I might have. The carers are always cheerful, helpful and patient in answering any queries or helping with any odd jobs I ask them to do, e.g. filling my bird feeder. I appreciate the odd jobs they will do if I can't do them.
I try to keep my requests to the minimum - I try to be independent as much as possible.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.8 (9.779)

Overview of Review Score

The Review Score of 9.8 (9.779) out of 10 for Shire Homecare Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.979 for Shire Homecare Services is calculated as follows: ( (47 Excellents x 5) + (1 Goods x 4) ) ÷ 48 Ratings = 4.979

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Shire Homecare Services is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Shire Homecare Services

What Type of Services does Shire Homecare Services offer?

Shire Homecare Services offers Home Care.

How many Carers does Shire Homecare Services employ?

Shire Homecare Services employs 57 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Shire Homecare Services to verify any information. View our terms and conditions. Shire Homecare Services has a Basic Service – more info.