Dignity In Life - Bolton

102 St Helens Road, Bolton BL3 3PJ
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8.0 2 Reviews
  • Dignity In Life - Bolton, Bolton

Care Provided by Dignity In Life - Bolton

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Samantha Elliott (Manager)

Funding & Fees Guide for Dignity In Life - Bolton

  • Prices
  • £23.07 per hour


Dignity In Life - Bolton Reviews (2)

8.0

Dignity In Life - Bolton has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Dignity In Life - Bolton has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
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Date Published

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1
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Overall Experience  Overall Experience 5.0 out of 5

What can I say? Dignity in Life is absolutely fantastic. We have the same carers morning and evening. They go over and above to make sure my partner and I have the best care possible. Nothing is too much trouble. They're punctual, efficient, friendly and above all caring. We have used 3 previous agencies
who were absolutely shocking. Dignity in Life speaks for itself. They make sure we have the care and dignity we deserve. Do not think twice about using their services you certainly won't regret it. Well done to all carers at Dignity in Life especially ours and also the fantastic office staff who are wonderful. Two extremely happy and grateful clients. You've made our life much easier.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mum had been with Dignity In Life care agency for over 2 years and we have found the carers are consistent, reliable and trustworthy. They build positive relationships with their clients and as the title suggests, treat them with the utmost dignity and care.

Reply from Jane Elliott, Registered Manager at Dignity In Life - Bolton

Thank you for your review of the care provided for your Mum by Dignity In Life Ltd. I am so happy that our care staff and all of their hard work and dedication has been recognised and that you felt that your Mum was cared for in the way that she deserved.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Dignity In Life - Bolton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Dignity In Life - Bolton is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Dignity In Life - Bolton is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Feb 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Dignity In Life - Bolton

What Type of Services does Dignity In Life - Bolton offer?

Dignity In Life - Bolton offers Home Care.

How many Carers does Dignity In Life - Bolton employ?

Dignity In Life - Bolton employs 75 carers.