Meadowvale Homecare

74 High Street, Redcar TS10 3DN
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8.0 7 Reviews
  • Meadowvale Homecare, Redcar
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Care Provided by Meadowvale Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Meadowvale Homecare Ltd
  • Person in charge
  • Ebony-May Lewis (Registered Manager)

Funding & Fees Guide for Meadowvale Homecare

  • Prices

  • Please call our office or email for information regarding prices.
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Meadowvale Homecare Reviews (7)

8.0

Meadowvale Homecare has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Meadowvale Homecare has 7 reviews.

Overall Experience

  • 7
  • 0
  • 0
  • 0
  • 0

Date Published

7
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1
6

Review from S Z (Daughter of Client) published on 29 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, caring staff who went beyond their role to help out. The staff were reliable and very thoughtful and kind towards my father. They treated him with respect and dignity and did everything they could to help him remain in his home.

Reply from Ebony Lewis, Registered Manager at Meadowvale Homecare

Thank you for your review, it was our pleasure. We really appreciate your great feedback.


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Review from C L (Grandson of Client) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have never received such a great service from a care company before. The staff are very dedicated and most of all very helpful. Whenever I have contacted the office I have been dealt with professionally and quickly. They are all very pleasant people and we are very happy with the service we receive.
Would highly recommend.

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Review from S J (Daughter of Client) published on 26 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has received care, support and friendship from the lovely staff at Meadowvale for about 3 years, which has enabled my mum to continue living in her own home. where she has lived for many years, bringing up her family. As far as possible my mam has had a regular care team, which has greatly helped
her physical and mental well-being, assisting in her daily life and domestic duties.
As my mam cannot get out and about unaided, the carers, especially two members of staff in particular, who enabled mam to enjoy the Meadowvale coffee mornings and craftwork she so enjoys.
A heartfelt thank you to everyone at Meadowvale not only from our mam but her family too.

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Review from Megan W (Daughter of Client) published on 15 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After moving to the area 1 and a half years ago we have had Meadowvale looking after my mum, who is 86, a full-time wheelchair user with early-stage dementia, as well as having a stroke in 2019 and doubly incontinent.
They give excellent professional support, giving Mum both dignity and respect if
it was not for their care Mum would have to have gone into a care home.
But the service they offer allows Mum to stay at the centre of her family allowing her to have an excellent quality of life. In a loving caring environment.
Thank you Meadowvale, you have supported me as well as my mum, even at short notice when I needed a little extra help you were there.
I can't imagine a more caring, professional, life-enhancing company who makes a difference, for both the person you care for as well as the support offered to me as my mum's main carer.
I would highly recommend you to one and all.
Thank you.

Reply from Ebony-May Lewis, Owner at Meadowvale Homecare

Thank you so much for this heartfelt review. We love that mum can stay at the heart of your family, exactly where she belongs. We are so glad you are happy with our service.


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Review from Christopher J (Husband of Client) published on 11 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This company has been caring for my wife since they began. She was the first on their books, and we're still with them - which, to me says a lot. Always caring, compassionate and friendly. Yes, there have been times when things didn't go to plan but that happens in all walks of life. We're kept in the
loop, and if you know what's happening it's calming, and if you're calm, then they're doing their job. Long may they reign over us - and if and when my time is due, guess who I'll turn to.

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Review from S L (Granddaughter of Client) published on 28 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our late grandparent received care and support from this firm. We would recommend it to anyone. Staff are caring, friendly, funny, down-to-earth, well trained, very clean, and felt like part of our family. Couldn't do enough for them.

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Review from P R (Friend of Client) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My late dear friend received exemplary care at home from the team at Meadowvale. She had up to 4 visits a day for several months, and increasing care as her health deteriorated. The team were always reliable, caring and pleasant. They managed to keep a balance between discretion and friendliness and
between professionalism and very welcome humour. Many went above and beyond to make my friend's remaining time as comfortable as possible.
My friend was always very independent and, therefore, it was with some trepidation that we awaited the first visit. It is not easy letting a stranger into one's home. But any qualms soon disappeared and my friend soon started to look forward to the visits. It made such a difference having home care and, as a result, my friend was able to remain in her home to the end, which was very much what she wanted.

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Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Meadowvale Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Meadowvale Homecare is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Meadowvale Homecare is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Meadowvale Homecare

What Type of Services does Meadowvale Homecare offer?

Meadowvale Homecare offers Home Care.

How many Carers does Meadowvale Homecare employ?

Meadowvale Homecare employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Meadowvale Homecare to verify any information. View our terms and conditions. Meadowvale Homecare has a Basic Service – more info.