Helping Hands Home Care (Worthing)

5 Offington Lane, Worthing BN14 9RY
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8.5 3 Reviews
  • Helping Hands Home Care (Worthing), Worthing
Helping Hands Home Care (Worthing) provides a home care service to people living in the Worthing area of West Sussex.

A team of dedicated and skilled care staff, provide varying levels of care that can be tailored to each individuals needs.

Service Users receive flexible care that can be adapted to personal requirements when it comes to food preparation, hobbies and shopping trips and days out.

In addition to day visits, Helping Hands Home Care can offer a full live-in care service depending on the amount of care required by each individual.

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Care Provided by Helping Hands Home Care (Worthing)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Justyna Hojka (Branch Care Manager)

Funding & Fees Guide for Helping Hands Home Care (Worthing)

  • Prices

  • Domiciliary Care From £36.05 per hour.

  • We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

Helping Hands Home Care (Worthing) Reviews (3)

8.5

Helping Hands Home Care (Worthing) has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Helping Hands Home Care (Worthing) has 3 reviews.

Overall Experience

  • 3
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Date Published

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Review from Alan B (Client) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hello. Since having a stroke on 23 September 2024, I have had a spell in hospital followed by a short period of care before returning to my home on 24 October. On that date, I had my first visits from Helping Hands Home Care (Worthing).
Now into mid January 2025, I am extremely happy with the terrific
support and friendliness that I have experienced from the Helpers without exception, initially on three visits per day. Slow and steady recovery since my stroke has now enabled me to reduce the number of visit but still reliant on the dedicated support I continue to receive. In the fulness of time, I shall totally miss the friendship and kindness of the Helpers which will be so difficult to replace. With my grateful thanks to you all.

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Value for Money

Review from Rosalind L (Daughter of Client) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the wonderful team at Helping Hands highly enough! My mother's carer is so kind, friendly and professional, and always cheerful. The care is catered to my mother's needs, and I don't feel quite so alone anymore.

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Review from A B (Client) published on 7 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good. Lovely people to deal with and adore my carer and our social visits into the outside world! Having spent the last 3 years barely leaving the house due to ill health and lockdown, they have given me back my confidence too.

Reply from Justyna Hojka, Branch Care Manager at Helping Hands Home Care (Worthing)

Thank you so much for leaving this amazing review! I'm absolutely thrilled to hear that our carers have been able to give you your confidence back and that you're benefitting from our care - that's wonderful! We can't thank you enough for your kind feedback.
Best wishes


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Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Helping Hands Home Care (Worthing) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Helping Hands Home Care (Worthing) is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Worthing) is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Helping Hands Home Care (Worthing)

What Type of Services does Helping Hands Home Care (Worthing) offer?

Helping Hands Home Care (Worthing) offers Home Care.

How many Carers does Helping Hands Home Care (Worthing) employ?

Helping Hands Home Care (Worthing) employs 1000 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Worthing) to verify any information. View our terms and conditions. Helping Hands Home Care (Worthing) has a Platinum Service – more info.