Helping Hands Home Care (Chester)

17-19 Boughton, Chester CH3 5AE
Submit a Review
1 Review
  • Helping Hands Home Care (Chester), Chester
Helping Hands Home Care provides a home care service to people living in the Chester area.

A dedicated team of professional staff provide care that is tailored to each client after undertaking an in-depth training programme.

Helping Hands Home Care can offer a full live-in care service or day visits, depending on the amount of care required.

Clients receive flexible care that can be adapted to personal requirements when it comes to food, shopping trips and hobbies.

Show Helping Hands Home Care (Chester) on the Map

Care Provided by Helping Hands Home Care (Chester)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Thomas Aspey (Branch Care Manager)

Funding & Fees Guide for Helping Hands Home Care (Chester)

  • Prices

  • Domiciliary Care From £33.65 per hour.

  • We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

Helping Hands Home Care (Chester) Reviews (1)

Over all time Helping Hands Home Care (Chester) has 1 review.

Overall Experience

  • 0
  • 0
  • 1
  • 0
  • 0

Date Published

1
0
0
0
1

Review from Hilary H (Client) published on 10 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

We have been clients of Chester Helping Hands for about three years. The ladies and one gentleman who work for them are excellent carers. But they seem to lose staff and continuity of care suffers. The communication from their Chester office is poor. We are not told about time changes and rota changes
which are frequent. When we started using helping hands this was not the case but the last year things have not been good. We have no complaints about the carers who are lovely.
But we were concerned when one of the ladies turned up to see us in distress to explain that she would no longer be coming to us. We do get fond of our helpers and maybe they do of us! You seem to be losing excellent staff. We do hope things will improve in Chester.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Helping Hands Home Care (Chester)

What Type of Services does Helping Hands Home Care (Chester) offer?

Helping Hands Home Care (Chester) offers Home Care.

How many Carers does Helping Hands Home Care (Chester) employ?

Helping Hands Home Care (Chester) employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Chester) to verify any information. View our terms and conditions. Helping Hands Home Care (Chester) has a Platinum Service – more info.