E Care Community

9 Crusader Business Park, Stephenson Road West, Clacton-on-Sea CO15 4TN
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8.4 6 Reviews
  • E Care Community, Clacton-on-Sea
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Care Provided by E Care Community

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Melanie Kudiabor (Manager)

Funding & Fees Guide for E Care Community

  • Prices

  • From £20.50 per hour
Are you the Owner/Manager of E Care Community? View your Advertising Options

E Care Community Reviews (6)

8.4

E Care Community has a Review Score of 8.4 (8.409) out of 10, based on 2 reviews in the last 2 years. Over all time E Care Community has 6 reviews.

Overall Experience

  • 5
  • 1
  • 0
  • 0
  • 0

Date Published

6
0
0
2
4

Review from C C (Daughter of Client) published on 14 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was discharged from hospital on a reablement contract I was not aware that this contract existed.
The assessor was really lovely she explained the process of reablement and how the service works
E Care were very flexible about call timings as Mother was on dialysis three times a week staff
always made sure she was ready for pick up by the ambulance, for this, she always had a packed lunch to go with us her medications.
E Care always ensured a later visit to assist Mum in settling for the night on her return from hospital.
I found the company easy to talk to and medication updates were made within a few minutes.
The assessors also sorted Mum's medications and put into a blister pack so she was able to maintain her independence.
I would certainly recommend E Care as a company.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A G (Nephew of Client) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Took great care of my uncle. We had been so worried about him as he declined and E Care were an absolute blessing. Always treated my uncle and anyone visiting professionally but above all in a friendly and approachable way. The carers were amazing and felt like friends.
My uncle was treated with care,
kindness, respect, and as an individual.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J A (Client) assisted by family/friend published on 17 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care staff are very friendly and helpful. They attend to my needs on a day to day basis to which I am very grateful.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Nicola D (Daughter of Client) published on 17 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful carers. Professional, friendly and sensitive to the client's and family's needs. Happy to do anything you ask. My Mum enjoyed seeing them. Lovely people. I shall miss them. Thank you, all.

Reply from Sean McDonagh at E Care Community

Thank you for such a lovely review. It's our pleasure to care for all our clients. I will be sure to pass on your review to everyone involved in Mum's care, best wishes for the future.


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Management

Treated with Dignity

Value for Money

Review from Sharon H (Daughter of Client) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault Ecare. They looked after my elderly mum when she came out of the hospital. Nothing was too much trouble. The care provided was great, the carers were lovely and my mum eventually grew in confidence until she could manage on her own. Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Barbara W (Client) published on 21 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not fault the care received. Staff were very helpful in every respect.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.4 (8.409)

Overview of Review Score

The Review Score of 8.4 (8.409) out of 10 for E Care Community is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for E Care Community is calculated as follows: ( (10 Excellents x 5) + (1 Goods x 4) ) ÷ 11 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for E Care Community is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Sep 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about E Care Community

What Type of Services does E Care Community offer?

E Care Community offers Home Care.

How many Carers does E Care Community employ?

E Care Community employs 45 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact E Care Community to verify any information. View our terms and conditions. E Care Community has a Basic Service – more info.