Crossroads Care (Richmond and Kingston upon Thames)

1 Beverley Court, 26 Elmtree Road, Teddington TW11 8ST
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6 Reviews
  • Crossroads Care (Richmond and Kingston upon Thames), Teddington
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Care Provided by Crossroads Care (Richmond and Kingston upon Thames)

  • Type of Service
  • Home Care Provider
  • Voluntary / Not for Profit Owned
  • Specialist Care Categories
  • Cancer Care
  • Dementia
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Learning Disability
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Crossroads Care (Richmond and Kingston upon Thames)
  • Person in charge
  • Julie Da Costa (Manager)
Are you the Owner/Manager of Crossroads Care (Richmond and Kingston upon Thames)? View your Advertising Options

Crossroads Care (Richmond and Kingston upon Thames) Reviews (6)

Over all time Crossroads Care (Richmond and Kingston upon Thames) has 6 reviews.

Overall Experience

  • 6
  • 0
  • 0
  • 0
  • 0

Date Published

6
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6

Review from T P (Client) published on 9 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

How refreshing and fortunate to find a care company such as Crossroads Care.
We have been using them for more than four years and no hiccups, such a professional, efficient and versatile group of people. If money was the barometer, then it's high value.
An all round professionalism, which gives peace
of mind - invaluable.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Margaret D (Wife of Client) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring, professional organisation. Well trained, confident staff. Organisation does it's best to accommodate one's needs. I have received support from the organisation for a number of years, usually from the same carer. A very valuable service for both the carer and the cared for person. Every
client has a care plan development through an assessment with the carer and the cared for as appropriate. Support has been provided at short notice to meet an additional needs. The organisation has the cared for person and the care at the forefront of the service delivery.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M T (Client) published on 22 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All my dealings with Crossroads have been excellent, they are very helpful and all the girls who have helped me have been charming.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Iris H (Client) published on 15 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Carer was very supportive when I had to look after my late husband, who had dementia. I liked her so much, I have asked her to continue to visit me.
Nothing is too much trouble for my Care Support Worker; it's a pleasure to see her.
Whatever you ask her to do, she will do; chats, tidies up, takes
me out.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Valerie (Client) published on 23 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Crossroads Care gave me 4 hours per week on charity to help me with my son, who at the time was 5 years old and diagnosed with Cerebral Palsy and global development delay. I also have a daughter 4 years older and had just separated from the father of the children. The care support worker came one evening
a week to give me a much needed break and give me the opportunity to have a time to catch up with friends and just have a rest, going to the cinema or theatre or just sit in another room and get some work done!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Margot (Client) published on 22 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care support worker always has a smile on her face. She looked after my husband when he was dying and she still visits me now. She keeps me company, has a chat and does the shopping. I like the fact that the same care support worker visits.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 12 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Crossroads Care (Richmond and Kingston upon Thames)

What Type of Services does Crossroads Care (Richmond and Kingston upon Thames) offer?

Crossroads Care (Richmond and Kingston upon Thames) offers Home Care.

How many Carers does Crossroads Care (Richmond and Kingston upon Thames) employ?

Crossroads Care (Richmond and Kingston upon Thames) employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Crossroads Care (Richmond and Kingston upon Thames) to verify any information. View our terms and conditions. Crossroads Care (Richmond and Kingston upon Thames) has a Basic Service – more info.