Medcom Personnel Ltd

10 Cheston Street, Carrickfergus BT38 7BH
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8.8 9 Reviews
  • Medcom Personnel Ltd, Carrickfergus
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Care Provided by Medcom Personnel Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Irene Mtisi (Care Services Manager)

Funding & Fees Guide for Medcom Personnel Ltd

  • Prices

  • £22.00 per hour
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Medcom Personnel Ltd Reviews (9)

8.8

Medcom Personnel Ltd has a Review Score of 8.8 (8.800) out of 10, based on 3 reviews in the last 2 years. Over all time Medcom Personnel Ltd has 9 reviews.

Overall Experience

  • 6
  • 3
  • 0
  • 0
  • 0

Date Published

9
0
1
3
6

Review from Lorraine O (Daughter of Client) published on 12 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Medcom 2 person team cared for our mother in April/May and our father from May. Both our parents died at home and we cannot express our thanks to this team. The care and kindness they showed both our parents was quite literally unbelievable. They supported our family through the most horrendous period
and were so caring - each day checking and ensuring they were comfortable and even brushing mummy's hair for us on the day she died and checking daddy smelt well! We can honestly not recommend them highly enough. Extremely professional and empathetic. Thank you!

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Review from William M (Husband of Client) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Medcom staff who called at my home to care for my wife were professional, caring, and compassionate.
They were proactive in that if they saw something I should be aware of they pointed it out.
They advised me on things I should and shouldn’t do.
I am so grateful to them.

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Review from Carolyn W (Daughter of Client) published on 24 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I cannot thank the care team enough for the care they provided to my mum since Christmas. They were kind caring and always treated my mum with dignity. The team are all fantastic and always had time to have a joke and a chat with my dad as well.
The whole team were very good.

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Review from Margaret C (Client) assisted by family/friend published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the carers who come to my aunt very patient and caring as she can sometimes get slightly confused at times. They always treat her with respect and look after her well.

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Review from Josephine R (Client) assisted by family/friend published on 26 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service.

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Review from Margaret M (Daughter of Client) published on 26 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care workers go the extra mile to ensure my mum who has dementia is well cared for.

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Review from Elizabeth R (Client) assisted by family/friend published on 26 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very reliable with dependable staff and excellent service.

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Review from L W (Daughter of Client) published on 26 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with the care provided.
Staff are friendly and have time for a chat.
Good to have a choice of female or male carer.

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Review from A R (Client) assisted by family/friend published on 26 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was really thankful that a care package was organised for me so quickly when I was discharged from hospital.
The management have been most helpful at setting the times for a care worker to call. Tis means that family can leave me and get to their place of work and know that I am being looked after.
All my care workers have been well trained to help me and also to be careful with all things in my home. Such an excellent care package that I depend on from day to day.
Thanks

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Current Review Score: 8.8 (8.800)

Overview of Review Score

The Review Score of 8.8 (8.800) out of 10 for Medcom Personnel Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.800 for Medcom Personnel Ltd is calculated as follows: ( (12 Excellents x 5) + (3 Goods x 4) ) ÷ 15 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Medcom Personnel Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Awards / Recognitions (1)

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Frequently Asked Questions about Medcom Personnel Ltd

What Type of Services does Medcom Personnel Ltd offer?

Medcom Personnel Ltd offers Home Care.

How many Carers does Medcom Personnel Ltd employ?

Medcom Personnel Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Medcom Personnel Ltd to verify any information. View our terms and conditions. Medcom Personnel Ltd has a Basic Service – more info.