Orchid Care

Suite 43, The Wenta Business Centre, 1 Electric Avenue, Enfield EN3 7XU
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5 Reviews
  • Orchid Care, Enfield
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Care Provided by Orchid Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge

Good to Know

  • Owner
  • Zamss Ltd
  • Person in charge
  • Snehal Patel (Manager)
Are you the Owner/Manager of Orchid Care? View your Advertising Options

Orchid Care Reviews (5)

Over all time Orchid Care has 5 reviews.

Overall Experience

  • 3
  • 2
  • 0
  • 0
  • 0

Date Published

5
0
0
0
5

Review from Maria P (Daughter of Client) published on 16 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the level of care my mum receives the carer goes that extra mile to put a smile on my mum's face every day and is always on time. The manager contacts me and speaks to me regularly regarding my mum and mother-in-law's care packages. They are very professional and listen to the needs
of their clients. After the experience I had with my previous care agency Orchid care is a breath of fresh air.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Leonard D (Brother of Client) published on 7 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I live 60 miles from my brother who is the client but find the communication with the care supplier both swift, helpful and friendly. My brother finds the visiting carers kind, friendly and good-natured, taking their time to give him his bed bath and dress him in the morning and prepare him for bed.
He bonds well with the carers and enjoys their visits. In addition, monthly, he receives a managerial visit to ensure everything is satisfactory. When there have been unforeseen delays when paying the invoices the financial department has been very understanding and helpful. Both myself and my brother and very happy with the level of care and service he receives.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from B P (Client) assisted by family/friend published on 4 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our carers are all very professional, friendly, kind and very helpful. They are also extremely prompt and arrive on time which is very important. Our carers give myself and my family peace of mind knowing that I am safe and extremely well looked after. We are very fortunate to have Orchid Care as our
care agency.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C D (Daughter-in-law of Client) published on 4 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Orchid Care have looked after both my mother and father-in-law for the last six years. We have been extremely satisfied with the service provided, both with the office staff and the carers. The carers we have had are always polite, caring and thorough and are a credit to the company. Without them, I
do not know what we would have done. Thank you Orchid Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from B O (Son of Client) published on 22 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Regular carers have a wonderful association with Mum.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 6 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Orchid Care

What Type of Services does Orchid Care offer?

Orchid Care offers Home Care.

How many Carers does Orchid Care employ?

Orchid Care employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Orchid Care to verify any information. View our terms and conditions. Orchid Care has a Basic Service – more info.