Altonian Care

Room 1, Alton Community Centre, Amery Street, Alton GU34 1HN
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6 Reviews
  • Altonian Care, Alton
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Care Provided by Altonian Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Sylvie Stamp
  • Person in charge
  • Sylvie Stamp (Manager)

Funding & Fees Guide for Altonian Care

  • Prices

  • Hourly Care
    £20.16 Weekdays
    £21.28 Weekends
    Double Rate Bank Holidays


    Sleep Nights 10pm-7am
    £122.60 Weekdays
    £138.59 Weekends
    Double Rate Bank Holidays


    Waking Nights 10 pm - 7 am
    £181.44 Weekdays
    £191.52 Weekends
    Double Rate Bank Holidays


    Live-In Care
    £150 per day + 2 hour break and food allowance
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Altonian Care Reviews (6)

Over all time Altonian Care has 6 reviews.

Overall Experience

  • 5
  • 0
  • 1
  • 0
  • 0

Date Published

6
0
0
0
6

Review from Stella S (Daughter-in-law of Client) published on 29 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Huge thank you to Altonian Care, they looked after my mum in law with dignity and respect. They were also a great support to myself and my family, always ready to answer any questions you may have regarding her welfare nothing was too much trouble. Once again thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Janice G (Daughter of Client) published on 6 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff who understand the needs of people affected by dementia. They treat their clients with the utmost care and dignity.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from David E (Client) published on 5 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Been with this agency for roughly four years now. All carers and office staff are polite and courteous. My care plan is regularly reviewed and I have an allocated key worker who I have meetings with. It gives me the chance to discuss any concerns with my care. The office staff inform me of any changes
in times with my rota either by telephone or text message which is fantastic. They try and work visit times convenient to me so I'm not inconvenienced. Allowing me to plan my day.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Gail B (Client) published on 30 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All very good careers.
Always helpful and polite on time.
No further comments.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Margaret H (Client) published on 11 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service here is excellent. My carers always turn up if sometimes late. I understand the problems of running this service and managing with staff sickness and holidays.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J P (Client) assisted by family/friend published on 5 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Our service could do with some 'fine tuning' as we don't always have any 'backup' when our regular carers are sick or on holiday.
They have also been taken out when they are short staffed which then leaves my Mother to do the work.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 24 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Altonian Care

What Type of Services does Altonian Care offer?

Altonian Care offers Home Care.

How many Carers does Altonian Care employ?

Altonian Care employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Altonian Care to verify any information. View our terms and conditions. Altonian Care has a Basic Service – more info.