Luv To Care Ltd

Suite 6B, Mission Hall, 53a Woking Road, Guildford GU1 1QD
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8.5 7 Reviews
  • Luv To Care Ltd, Guildford
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Care Provided by Luv To Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Companionship
  • Dementia
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Luv To Care Ltd
  • Person in charge
  • Rene Joseph (Manager)

Funding & Fees Guide for Luv To Care Ltd

  • Prices

  • Our hourly care is from £25 per hour and live in rate from £1200 per week.

  • Our fee is based on the outcome of our initial assessment.
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Luv To Care Ltd Reviews (7)

8.5

Luv To Care Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Luv To Care Ltd has 7 reviews.

Overall Experience

  • 6
  • 1
  • 0
  • 0
  • 0

Date Published

7
0
0
2
5

Review from D K (Daughter of Client) published on 19 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Luv To Care is an exceptional care agency the best we have worked with. The manager runs a tight ship with an absolutely fantastic team of staff and from the first phone call to the end they were professional, efficient, well-organised and respectful. Most importantly they treated my father with warmth,
kindness, generosity and grace, ensuring his last 5 weeks were the best we could have hoped for. We were fortunate to be placed with an absolutely wonderful carer who lived-in with my father for those weeks and slipped in seamlessly, tending to all his needs so that we, as a family, were able to spend the short time we had left focusing on him; it felt like a team effort. As his needs grew and additional support was needed the manager responded promptly and, without exception, every additional carer who came into our home was equally as professional, warm and respectful. What an amazing team.

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Management

Treated with Dignity

Value for Money

Review from Josephine M (Daughter of Client) published on 26 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was cared for by the Luv To Care agency for 3 years. Sadly he passed away yesterday, the agency are magnificent and I truly thank them for always being punctual, caring, and respectful to my dear old dad. I will truly miss them coming in to see him. Thank you to the Manager and your wonderful
team for everything.

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Management

Treated with Dignity

Value for Money

Review from L M (Client) published on 29 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were pleasant, polite, respectful and caring. They arrived on time - or telephoned if they were they were going to be late. They were professional and did a good job. I felt completely comfortable having them in my home - indeed it was a pleasure.

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Review from Marion A (Daughter of Client) published on 3 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had excellent 24-hour live-in care for nearly a year until she died peacefully in her home. The care she received was of a very high standard and the carer was professional and knowledgeable but more importantly kind and compassionate. The Manager was always available and helped guide us through
these last stages of my mother's life. As a family, we are extremely grateful to Luv to Care for the service they provided.

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Review from Caroline B (Daughter of Client) published on 15 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Luv To Care have provided outstanding service to my very frail father. Our first live-in carer was very caring and kind with a hard work ethic, she was extremely easy to get along with and took all the worry away from us. Our second carer was similarly kind and easy to get along with and we are so grateful
to her for all her help. The manager has provided the best care package we could possibly have asked for and we are so thankful to her.

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Treated with Dignity

Value for Money

Review from Fiona S (Daughter-in-law of Client) published on 17 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law has had daily care from Luv To Care for the past 18 months.
She broke her hip in 2018 and Luv To Care started looking after her soon afterwards.
The carers have been lovely. They have all been polite, kind, professional and each one takes an interest in my mother-law, chatting with
her and asking about her interests and earlier life. This has helped her get to know them and their visits give her something to look forward to each day.
The carers have been outstanding in their work and friendliness especially during the Covid-19 pandemic.
My mother-in-law has just gone into a home near where we live. We would like to thank Luv To Care for all they have done in looking after her and helping us feel relaxed.

Reply from Rene Joseph, Manager/ CEO at Luv To Care Ltd

Thank you so much Fiona for all your kind words. Your family made our job easy. It was an honour caring for your mother-in-law.


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Review from Margaret D (Client) published on 6 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has a life-limiting condition which has meant that he requires carers at home during the day as well as night sitters. The manager of the agency has always been very receptive to our needs as a family. She continues to be very flexible and responds in a timely way attached to my husband’s
care. The cares have all been incredibly professional, caring and person and family centred. I would have no concerns in recommending this care agency.

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Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Luv To Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Luv To Care Ltd is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Luv To Care Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jun 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Luv To Care Ltd

What Type of Services does Luv To Care Ltd offer?

Luv To Care Ltd offers Home Care.

How many Carers does Luv To Care Ltd employ?

Luv To Care Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Luv To Care Ltd to verify any information. View our terms and conditions. Luv To Care Ltd has a Basic Service – more info.