Platinum Care At Home

15 Swiss House, St Georges Walk, Waterlooville PO7 7TU
Submit a Review
18 Reviews
  • Platinum Care At Home, Waterlooville
Other Home Care Providers you may be interested in:
Member Logo
Home Care Providers belonging to Right at Home Havant
Right at Home Havant
10
Group Logo
Home Care Providers belonging to Right at Home Alton & Bordon
Right at Home Alton & Bordon
9.9
Member Logo
Home Care Providers belonging to Right at Home (Mid Hampshire)
Right at Home (Mid Hampshire)
10
Member Logo
Home Care Providers belonging to Paragon Home Healthcare
Paragon Home Healthcare
8.0
Member Logo
Home Care Providers belonging to Sylvian Care Southampton
Sylvian Care Southampton
9.8
Show Platinum Care At Home on the Map

Care Provided by Platinum Care At Home

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Person in charge
  • Sharon Haran (Manager)
Are you the Owner/Manager of Platinum Care At Home? View your Advertising Options

Platinum Care At Home Reviews (18)

Over all time Platinum Care At Home has 18 reviews.

Overall Experience

  • 12
  • 6
  • 0
  • 0
  • 0

Date Published

18
0
0
0
18

Review from N F (Daughter of Client) published on 17 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally pleased with the care my mum has received, my only problem has been with mum getting a breakdown of who is coming each week and sometimes how early an evening visit is bearing in mind the carers are putting her in her nightclothes (she is not bedbound). On a plus note, they have tried hard
to give mum continuity of care which as I am still working gives me peace of mind and the carers really do care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Maureen T (Daughter of Client) assisted by family/friend published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care now is great, wasn't at first, but now everything is fine.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Elaine M (Client) published on 3 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely pleased with the service provided.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Shirley H (Wife of Client) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am satisfied with the care that you are giving my husband every morning. He seems to get on with all his carers which is a good thing. They are usually on time unless there is a problem with the customer before or even the traffic.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A H (Son of Client) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good so far but only with Mum for 2 weeks. It is a social services contract for one month so I cannot comment on costs etc.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Elisabeth B (Client) assisted by family/friend published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, prepared to go the extra mile to assist.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C G (Son of Client) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has in the closing stages of terminal cancer. She could look after herself most of the time but needed help to get ready for the day (cleaning and dressing). The Platinum Care At Home nurses provided exactly what she needed. They were compassionate; professional; caring; engaging and punctual.
Everyone of them was a perfect fit for us. Top class.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Enid C (Client) published on 23 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Platinum care is a wonderful firm. Carers are first class and they have very good office staff. The best firm I have ever had.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from L H (Client) published on 7 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers do an excellent job and are always pleasant.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Leanne C (Mother of Client) published on 31 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is always happy when the carers arrive to see her. She is always treated with respect and dignity. She enjoys her days out with them and they go to lots of different and exciting places to keep my daughter engaged in her surroundings. I have no concerns regarding the care she receives and
would highly recommend them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Linda G (Client) published on 31 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care package going well. Best care I have had.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Maura T (Daughter of Client) published on 31 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After an early hiccup where an evening carer did not turn up, carers have been very reliable. All have been friendly, polite and professional, therefore the standard of care is high. The agency has been very flexible in meeting the requested timings of care for my Mother.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J P (Client) assisted by family/friend published on 30 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

They do their job properly. Really quite good - I haven't got any complaints.
Some of the staff really put themselves out for me and I appreciate it.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Deirdre F (Client) published on 24 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care is good and reliable.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from V D (Client) published on 20 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very helpful, make me laugh and cheer me up.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D F (Husband of Client) published on 20 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service is very good.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Betty T (Relative of Client) published on 19 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful company, what super carers.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Christine P (Wife of Client) published on 19 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, the service is really good. Timing sometimes a bit out but understandable. Regular staff allocated to my husband are very good to him and also to me when I have a bad day or night with him. Staff are cheerful and tidy up very well before leaving.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 17 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Platinum Care At Home

What Type of Services does Platinum Care At Home offer?

Platinum Care At Home offers Home Care.

How many Carers does Platinum Care At Home employ?

Platinum Care At Home employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Platinum Care At Home to verify any information. View our terms and conditions. Platinum Care At Home has a Basic Service – more info.