Very professional and friendly service. Right at Home has been a God send to my wife and me.
Geoffrey L (Husband of Client)
the carers were amazing and well able to deal with the problems that arose
Diana W (Wife of Client)
The carers are very helpful and pleasant and wonderful.
W R (Client)
Prices
From £32 - £36.50 per hour weekday.
Fees are for a full hour. Travel time is in our time not yours - you will receive the full hour!
All visits are itemised in your fortnightly invoice and charged in arrears. A fully refundable deposit is taken at care commencement.
Right at Home Havant has a Review Score of 10 (9.989) out of 10, based on 15 reviews in the last 2 years. Over all time Right at Home Havant has 77 reviews.
Review from Ralph A (Son of Client) published on 3 July 2017
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Review from Amanda B (Client) assisted by family/friend published on 29 June 2017
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Review from June W (Client) published on 23 June 2017
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Review from D S (Client) published on 9 June 2017
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Review from Phil E (Grandson of Client) published on 28 March 2017
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Review from Sara B (Daughter of Client) published on 28 February 2017
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All of the girls were amazing and it’s impossible to single anyone out, but mum had a few particular favourites with their tactful understanding of her ways and sense of humour.
They were always sweet to Mum and tried hard to give her the companionship she needed. And all of the team were readily helpful when I rang with queries and worries.
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Review from Carol H (Mother of Client) published on 6 February 2017
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Review from Jean M (Wife of Client) published on 1 February 2017
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Update: 8/1/17 - Still very satisfied the excellent care of very
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Review from Mel H (Son of Client) published on 21 December 2016
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Review from Ann P (Daughter of Client) published on 20 December 2016
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Review from Joan V (Client) published on 18 November 2016
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Review from Geoff M (Husband of Client) published on 4 November 2016
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Review from Pauline L (Client) published on 4 November 2016
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Review from Marjorie G (Client) published on 2 September 2016
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Review from Gillian W (Client) published on 15 August 2016
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Review from George M (Client) published on 6 June 2016
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Review from Chris E (Client) published on 3 June 2016
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Reply from Duncan Cameron, Owner Director at Right at Home Havant
We are delighted that you have found the service to be excellent. Thank you for your kind review. Our care staff are the bedrock of everything we do and therefore we are proud to pay them above the market average. This helps ensure we provide top quality care through longer care visits and going the extra mile. We are always striving to offer good value for money and aim to have a people centred approach to care, not simply task based.
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The Review Score of 10 (9.989) out of 10 for Right at Home Havant is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.989 for Right at Home Havant is calculated as follows: ( (89 Excellents x 5) + (1 Goods x 4) ) ÷ 90 Ratings = 4.989
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Right at Home Havant is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Nov 2018
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Job Title: Owner / Director
Joined: 2015
Since leaving Cardiff University almost 30 years ago I have spent most of my working life in the healthcare industry, initially working as a GP drug rep in the Portsmouth area, then I went on to head up a sales team for a government-owned blood plasma company. Whilst I thoroughly enjoyed my time working for and with the NHS, I came to realise that I wanted the opportunity to personally make a difference and to give something back to society.
I grew up in a small Surrey village, the son of a GP and a Practice Nurse, where the surgery was attached to the home. The emphasis on care and support in the community was ever-present and I learnt from watching my parents how you can make a massive difference in people’s lives by offering your time and assistance.
I also witnessed first hand the demise of my Aunt who lived with Alzheimer’s disease at a relatively young age and was saddened at her rapid decline. By helping to raise awareness and offering good quality support I believe we can improve the quality of lives and hopefully slow the deterioration whilst we search for a cure. I am proud that since we set up over 5 years ago my care team and I have managed to raise £1000s for the Alzheimer’s Society through fundraising activities such as sponsored walks, running and cake selling too!
Some of our best moments since we opened our doors 5 years ago was being awarded the prestigious rating of Outstanding from the Care Quality Commission, an accolade that is awarded to just a few care providers. This was a fantastic achievement and a testament to the amazing work our team does. Running a high-quality care business that delivers in excess of 1,000 hours of care per week, every week can be challenging especially during the pandemic but its made possible when surrounded by a fantastic team and it’s enormously rewarding too. Every day I feel truly blessed to be doing something I love with special people around me.
Job Title: Registered Care Manager
Joined: 2016
My name is Nicola Haggar and I am the Registered Manager for Right at Home Havant.
I have worked in care for over 30 years and can honestly say that I really enjoy it, every day is different, and I wouldn’t have it any other way. I started as a carer in the local authority, before becoming a trainer for the local authority and then progressing to a Registered Manager. I have been with Right at Home for nearly 3 years now and recognise what a wonderful and diverse team I manage. I strive hard to ensure that all our clients are valued and treated with respect as well and receive excellent care as standard.
Job Title: Accounts & Systems Manager
Joined: 2017
I joined RAH in 2017 as a CareGiver. All the training is top-notch and relevant to every angle of the work. With the team providing practical support and complete encouragement I strive to provide the best care I can.
Supporting people to live in their own homes can give rise to some challenging situations. The reward in being able to make a positive difference to my clients' lives is immeasurable.
Job Title: Deputy Manager
Joined: 2019
Hello. I’m Monica Jackman. I joined Right at Home Havant in June 2019. I returned to care work about a few years away for a career change. I’d previously worked as a community carer for 12 years whilst my children were growing up.
I can honestly say it feels like coming home. The whole team are genuinely committed to our client’s well-being and there’s a great team spirit. I’ve recently embraced the role of Senior Care Giver and I’m currently working on my NVQ Level 3 Care through Right at Home.
I like to relax by catching up with my now grown-up children, walking with my husband, swimming and also coaching children at my martial arts club.
Job Title: Deputy Care Manager (Petersfield)
Joined: 2020
Hi, my name is Louise, I’ve been working for Right At Home since June 2020. During my time I have received three promotions: I was made a Senior CareGiver, then I took on the role of Care Field Supervisor and now I am the Deputy Care Manager for Petersfield. I love the variety of work, the clients and being able to support a team of outstanding CareGivers. I am passionate about our clients feeling well looked after, and that they enjoy their visits. I am a Dementia Friend which helps us understand some of our client's needs. I love the flexibility of the job and am hoping to continue and progress through the Petersfield and Havant group.
When I’m not working I love baking, musicals, watching sports and walking.
Job Title: Training & Development Officer
Joined: 2017
I began my journey with Right at Home in 2017 as a Caregiver and then progressed into a Senior Role. I absolutely loved this role and was very proud to have been given the opportunity to become a Deputy Manager at our Havant and District office. As a care deputy Manager, I am often out and about visiting clients ensuring the best possible care is always provided.
At home I am married and mother to two children, and one grandchild who I am very proud of. Family is extremely important to me, and this reflects in the work I do. I am always happy to help our clients and team in any way I can, to ensure they can be comfortable, happy and independent!
Job Title: Recruitment Administrator
Joined: 2018
Hi, I'm Suzanne and I've been working for Right at Home since 2018. Unfortunately, due to health reasons, I had to give up my beloved CareGiver role but jumped at the opportunity to fill the role of Recruitment Administrator which is challenging and highly enjoyable.
In my spare time I enjoy reading the 'old classics', travelling and spending time in the forest or on the beach with my Cockapoo Indie.
Job Title: Senior CareGiver
Joined: 2017
My name is Becky Griffiths and I have been with Right at Home since spring 2017. I joined after meeting Duncan at a Careers fair and haven't looked back. I love my job and those that I work with. I like to laugh and sing and those that know me will say that I do this a lot. In early 2019 I became a Senior Care Giver which has given me more confidence and enabled me to grow as a person and a Right at Home employee.
Job Title: Senior CareGiver
Joined: 2022
Hi, I am Megan.
I joined Right at Home in 2022 and in that time I have been promoted to a Senior CareGiver and I am taking a NVQ Level 3 in Social Care
In my role I have responsibility for a number of clients and a team of CareGivers.
I live with my mum in Havant, who is very important to me and in my free time I like to go shopping, on holidays and spending time with friends and family.
Job Title: Senior CareGiver
Joined: 2022
Hi I'm Sarah. I am a Senior CareGiver at Right at Home.
My passions in life are singing and music. I have been in several bands over the years and am currently joining forces with an old school friend to go out gigging as a duo – watch this space! I also love being the Choir Lead for Singing for the Mind, Right at Home's dementia singing groups.
I love photography too - wherever I go I always have a camera with me and I am constantly snapping away - one of my photos won a local photography competition awarded by the Mayor of Havant. I am a huge lover of animals and thoroughly enjoy walking my Bulldog, Albert.
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