Gleberry Support

48 Glebe Road, Hinckley LE10 1HG
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Top 20 award
9.9 121 Reviews
  • Gleberry Support, Hinckley
Gleberry Support - Hinckley (formerly known as Prestige Care 247) was formed in April 2013 with the aim to support the local community live life to the fullest and provide support with daily needs and goals.

The following packages are available:

Hourly Care: Covering hours between 6 am to 11 pm every day. Bank holiday cover also available.

Sitting service/around the clock care: Services are available 24 hours a day, 7 days a week. Bank holiday cover also available. Hourly charge rates are reduced for 24-hour care packages.

Gleberry Support Hinckley can only accept a minimum of 1-hour visit time slots.

Gleberry Support Hinckley offers the following services:

Hourly care, 24-hour care, P.A. Services, accessing the community, personal care, shopping, general cleaning, live in care, assistance going to appointments, emergency support at night, support with going on holiday, activities support and health issues.

Assessments will be completed by an initial assessment to ensure staff can meet all care and social needs. This normally takes around 30-60 minutes.

Gleberry Support Hinckley is unable to accept packages without an initial assessment being carried out.

During the assessment staff will discuss the following:

Care needs and wants
Any risks
The times required

Please get in touch to find out more.

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Care Provided by Gleberry Support

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Prestige Care 247 Ltd t/c Gleberry Support HInckley
  • Person in charge
  • Sethekeli Nkomo (Manager)

Funding & Fees Guide for Gleberry Support

  • Prices

  • Please get in touch to find out more

Gleberry Support Reviews (121)

Total of 121, showing 121-121
9.9

Gleberry Support has a Review Score of 9.9 (9.937) out of 10, based on 35 reviews in the last 2 years. Over all time Gleberry Support has 121 reviews.

Overall Experience

  • 109
  • 11
  • 1
  • 0
  • 0

Date Published

121
7
14
35
86

Review from Graeme G (Son of Client) published on 22 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were desperate for immediate assistance with caring for my parents, I found Prestige Care 247 on the web, called them, late evening and 45 minutes later they had carers in place to look after my step-father that had been discharged from hospital at very short notices.
All of the staff I have encountered
are exceptional, friendly caring individuals. Very good at getting elderly parents that do not want to eat, to actually eat something - this is done in a very caring way ensuring they have enough nutrition in their meals.
They even clean the house and do the laundry. I cannot thank the manager and her team enough, with them onsite, I have complete peace of mind.


As I do not live local, I even receive updates from them on how things are going. First class company.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.9 (9.937)

Overview of Review Score

The Review Score of 9.9 (9.937) out of 10 for Gleberry Support is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.937 for Gleberry Support is calculated as follows: ( (193 Excellents x 5) + (13 Goods x 4) ) ÷ 206 Ratings = 4.937

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Gleberry Support is based on 35 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (7)

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