Right at Home (Colchester & District)
Unit 6 Chancers Farm, Fossetts Lane, Fordham,
Colchester
CO6 3NY
From £35.00 per hour
Please call us for any further information about our pricing.
Right at Home (Colchester & District) has a Review Score of 10 (9.962) out of 10, based on 22 reviews in the last 2 years. Over all time Right at Home (Colchester & District) has 84 reviews.
Review from S M (Client) published on 10 February 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from V G (Client) published on 8 January 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)
Thank you so much for taking the time to provide this lovely feedback. The team will be so pleased you are happy with their support. Assuring you of our best attention at all times.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J C (Husband of Client) published on 30 December 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)
Thank you so much for taking the time to provide this lovely feedback. It really is appreciated and means so much to the team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M S (Client) published on 17 December 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)
Thank you for taking the time to provide us with this lovely feedback. We really do appreciate it.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Marion B (Client) published on 5 December 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)
Thank you so much for the kind feedback. We can assure you that the team will continue to provide great support and lots of laughs too!
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Treated with Dignity
Value for Money
Review from Rhona J (Daughter-in-law of Client) published on 27 November 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)
Thank you for taking the time to provide this kind and valuable feedback. We really appreciate it and we will strive to ensure we continue to provide the highest standards of care and support.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D B (Client) published on 19 November 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)
Thank you very much for your kind feedback. We really appreciate it and we assure you of our continued efforts.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R M (Client) published on 19 November 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)
Thank you for taking the time to provide this wonderful feedback. We really appreciate it and we will continue to make every effort to provide the highest standards of support.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Melanie V (Daughter-in-law of Client) published on 8 October 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)
Thank you so much for taking the time to provide this kind of feedback. We really appreciate it.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M B (Wife of Client) published on 30 July 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)
Thank you so much for your kind feedback. We are so glad you are happy with our service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Richard B (Husband of Client) published on 30 July 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)
Thank you for taking the time to provide us with this feedback. We really appreciate it and assure you of our continued efforts.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from E E (Daughter of Client) published on 30 July 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)
Thank you for your lovely feedback. We will pass this on to the team. They will be so pleased.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from James S (Husband of Client) published on 13 March 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)
Thank you for the kind feedback. We really appreciate you taking the time to let us know how we are doing. We will be sure to let the team know.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from B S (Husband of Client) published on 12 March 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)
Thank you so much for the kind feedback. We will be sure to share it with the care team. Peter
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from E B (Client) published on 12 March 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)
Thank you so much for your feedback and kind words. We will be sure to pass this on to the team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J H (Client) published on 12 March 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)
Thank you for the kind feedback. It is really appreciated.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P R (Son of Client) published on 1 March 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)
Thank you for taking the time to feedback. It is very much appreciated. We will be sure to pass this on to the care team.
Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Stephanie F (Daughter of Client) published on 7 February 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)
Hi Stephanie,
Thank you for your kind feedback. We will pass the feedback on to the team who will really appreciate it. Assuring you of our best attention at all times. Kind regards, Peter.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Julie M (Mother of Client) published on 1 February 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)
Thank you so much for the lovely feedback. We really appreciate it. We will pass your feedback on to the team. Kindest regards.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from H P (Son of Client) published on 18 January 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)
Thank you very much for taking the time to give us your kind feedback. Assuring you of our continued efforts and attention at all times. Kindest Regards
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 10 (9.962) out of 10 for Right at Home (Colchester & District) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.962 for Right at Home (Colchester & District) is calculated as follows: ( (128 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 132 Ratings = 4.962
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Right at Home (Colchester & District) is based on 22 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 19 Mar 2020
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Job Title: Owner Operator
Joined: 2016
Peter Flannery opened Right at Home Colchester and District in January 2016 having made the decision that homecare was a very rewarding way to build a family business and work within the local community, making a positive difference in people’s lives every day.
Peter is married to Katy and together they have three grown-up children, Ben, Joe and Charlotte. Peter and Katy have lived in the Colchester/Dedham Vale area since 1990.
Peter began his management career in the brewing industry working with Grand Metropolitan, Courage and Bass before moving to the staffing industry in 1998, where he operated at the board level for more than 14 years running market-leading staffing businesses in the education sector.
Following his father being diagnosis of Dementia, Peter realised that he could apply his background and experience to the local provision of high-quality home care services.
“High-quality service has always been essential to me throughout my career and my passion for being the best at providing that service is what drives me every day, ” Peter explains, “and nowhere is that more poignant than in homecare provision. I am determined that our team provides the best quality care at home in Colchester and the surrounding district.
“It’s the quality of our people that really make the difference and we put a lot of effort into selecting the highest quality CareGivers, investing in their continuous professional development, providing them with a great environment to work in and ensuring we match their personality and skills closely to our clients’ needs.”
Peter is particularly passionate about the areas of Stroke support and Dementia and is a Dementia Champion. His mother suffered a serious stroke at the age of 28 and he has in-depth personal experience of dealing with the unique challenges of caring for and living with stroke survivors.
Peter says: “It is hugely rewarding to be able to come to work knowing that we make a real difference in people’s lives every day and it is a privilege to work with such a committed team of CareGivers and our fantastic clients and their families.
“A key member of the Right at Home team is Gina Emmins, my highly experienced Registered Manager. We are both looking forward to helping you, your family and friends with whatever your needs or queries maybe.”
Job Title: Registered Manager
Joined: 2019
I started working in care when I was studying in college at the age of 17.
In 2011, I was given an opportunity to join a local Homecare provider as a Caregiver. While working for them I also made up my hours by working in local residential homes. I quickly made my way up the business being promoted to Senior Caregiver, Weekend Service Provider, Assistant Care Manager and Manual Handling Trainer. Then in 2015, I was promoted to Care Manager.
I worked there until 2018 when sadly I was made redundant. After working at a couple of other domiciliary companies but not quite fitting in, I received a message from Orla at Right at Home who told me about the Registered Manager opportunity here. The vision and mission of Right at Home is everything that I strive for when supporting my team and clients. I joined in May 2019 and I am loving every moment. My role is always changing and it throws many challenges on a daily basis but that’s why I love it so much.
My nan worked in care for many years before she was diagnosed with Alzheimer’s. Nan lived in her own home until she was too unsafe and went into residential care. Even though she needed care herself, she would still try to support other residents in the home because she cared so much for other people. Mum and I still cared for her even when she moved there and up until her death. I wanted to honour her and her memory by continuing to support people to live as independently as possible and to live their life in the way they want to.
I have always been brought up to treat others how I would like to be treated and being in care enables me to do this and to support my team to do this. Making a difference in people’s lives makes me so happy and that is what I live for and provides my motivation every day!
Job Title: Recruitment / Marketing
Joined: 2018
Hello, Hi, I'm Ben!
I am the Recruitment Executive/Social Media guru here at Right at Home, if you're looking to work with us then get in touch with me, I'd love to hear from you!
An interesting fact about me: As a child, I once faked a limp for 2 days, until eventually being taken to hospital by my parents. I then proceeded to walk across the room perfectly normally when asked to by the Doctor - whoops, sorry Ma!!
Job Title: Quality & Compliance Coordinator
Joined: 2021
Hey! I'm Kath.
I have been in care since 2017, I started out as a Caregiver for the elderly then moved to Colchester where I had my first Care job working with people with learning disabilities which I loved, No two days were ever the same.
Since then I have worked hard to expand my knowledge into all different aspects of care including clinical care. I have now moved into Business Administration within Right At Home Colchester! This way I am still involved with the job I love!
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