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Caremark Chiltern & Three Rivers has a Review Score of 9.7 (9.676) out of 10, based on 7 reviews in the last 2 years. Over all time Caremark Chiltern & Three Rivers has 45 reviews.
Review from Hugh C (Client) published on 23 May 2017
Submitted via Postal Card •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Paul E (Son of Client) published on 23 May 2017
Submitted via Postal Card •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Josephine P (Friend of Client) published on 23 May 2017
Submitted via Postal Card •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Betty T (Client) published on 23 May 2017
Submitted via Postal Card •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.7 (9.676) out of 10 for Caremark Chiltern & Three Rivers is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.976 for Caremark Chiltern & Three Rivers is calculated as follows: ( (41 Excellents x 5) + (1 Goods x 4) ) ÷ 42 Ratings = 4.976
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Caremark Chiltern & Three Rivers is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Jan 2019
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Job Title: Managing Director
Joined: 2021
Nirmal is an MBA-qualified Management Consultant, with over 25 years experience in Banking and Finance prior to joining Caremark. He oversees Finance, Corporate Governance, and Business Strategy.
Job Title: Care Manager
Joined: 2017
As a Care Manager, Gabby is passionate about delivering high-quality care. Gabby has successfully completed NVQ Level 2 and Level 3 and is currently working towards her NVQ Level 5 in Leadership and Management in Health and Social Care.
Gabby joined Caremark in 2017 as a Care Support Worker and worked her way up to become a Care Quality Leader, Field care supervisor and later a Care Manager in March 2024.
Gabby thrives on providing high-quality service to our customers and feels honoured to be part of a company which shares the same values and passion for care that she has.
Job Title: Field Care Supervisor
Joined: 2018
Louise began her career in the care industry as a Care assistant, quickly demonstrating her dedication and skill. Her hard work and commitment led to her promotion to Field Care Supervisor.
In November 2018, Louise joined Caremark, where she continues to excel in her role.
Louise holds NVQ levels 2 and 3 in Health and Social Care, reflecting her extensive knowledge and expertise. Outside of work, she enjoys spending quality time with her family, exploring new places, and going on holidays.
Job Title: Field Care Supervisor
Joined: 2021
Florin began his career as a Military Police Officer in the Army before transitioning to the care sector in 2017 as a Care Assistant with another company.
In 2021, he joined Caremark as a Care Assistant and was quickly promoted to Care Quality Leader and then to Field Care Supervisor.
Florin enjoys working with both adults and children, and his sense of humour helps him build strong relationships with clients and carers alike.
Job Title: Care Coordinator
Joined: 2018
Melissa joined Caremark in late 2018 as a Care Assistant.
She left in 2019 due to personal reasons but always maintained a soft spot for the organisation.
While working with another agency, Melissa successfully completed her NVQ Level 3. In March 2024, she re-joined Caremark as a Care Coordinator.
Melissa enjoys collaborating with both the office team and the care team. Outside of work, she loves socializing and has a passion for horse riding.
Job Title: Care Coordinator
Joined: 2024
Sophie, our dedicated care Coordinator brings a wealth of experience and compassion to our team.
Starting her career as a child care practitioner, Sophie developed a strong foundation in understanding the unique needs of children and families.
With a keen eye for detail and a heart for service, Sophie has seamlessly transitioned into the role of Care Coordinator, where she continues to make a significant impact.
Sophie works tirelessly to ensure that every individual receives personalised attention and care to meet their specific needs.
Job Title: HR & Marketing Assistant
Joined: 2019
Indi, our Hr & Marketing Assistant, whose journey in the care industry began in 2011. Starting as a Care Assistant with another company.
Indi joined Caremark in 2019 bringing her expertise and passion for caregiving to our team. Her hard work and commitment led to her progression into office roles and to becoming an HR & Marketing Assistant at Caremark.
Indi plays a crucial role in recruiting and supporting staff, ensuring the highest standards of care. With a comprehensive understanding of both frontline care and the inner workings of the office, Indi brings a unique and valuable perspective to her current role.
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