Esteemed Life Care Coventry

30A Binley Road, Coventry CV3 1JA
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10 201 Reviews
  • Esteemed Life Care Coventry, Coventry
Esteemed Life Care a truly personalised home grown experienced care provider with over 30 years of experience tackling and delivering exceptional quality care for the people of Coventry and the surrounding towns and villages.

Numerous care services are provided, with specialisms in domiciliary, dementia care for the elderly – and other vulnerable individuals who require assistance.

Esteemed Life Care prides itself in providing a range of best possible care, from providing Live in Care support 24 hours a day. Support bringing you home from hospital, hospice and help covering all aspects of day-to-day housework, companionship, and also commercial and domestic cleaning, ranging from short one-hour visits to round-the-clock support.

Esteemed Life Care are a recognised Top 20 Homecare provider, second year running, voted by its clients within the West Midlands for health and social care.

They are committed to delivering a high-quality care service to clients in the comfort of their own home. They believe home is where the heart is, and every day try their utmost best to make a real difference to hundreds of people throughout the region who choose to readily trust them.

Esteemed Life Care offers:

•       Free care assessment within 24 hours of an inquiry

•       The Care Match system is designed to find the client's perfect care companion

•       An outstanding 99 per cent care visit attendance rating

•       All Esteemed Care staff are fully-trained, highly-qualified expert care companions

•       Diverse range of services to cater for clients every need

•       Clients receive a truly personalised care plan that they create, with help from their care companions.

Reading this is the first step on the path to peace of mind. When someone signs up to Esteemed Life Care, they're not just another client, they're part of the family.

Care Provided by Esteemed Life Care Coventry

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Peter Beresford (Registered Manager)

Funding & Fees Guide for Esteemed Life Care Coventry

  • Prices
  • Our Private care fees start from £27.00 an hour
    Our Live In care Rates start from £1,500 a week
    Our Wake In Night daily rate starts from £210.00 a night


  • Call to book a free no-obligation care assessment


Esteemed Life Care Coventry Reviews (201)

Total of 201, showing 1-20
10

Esteemed Life Care Coventry has a Review Score of 10 (9.982) out of 10, based on 74 reviews in the last 2 years. Over all time Esteemed Life Care Coventry has 201 reviews.

Overall Experience

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  • 17
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201
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127
Overall Experience  Overall Experience 5.0 out of 5

Carers are wonderful helpful and very hard working.

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Overall Experience  Overall Experience 5.0 out of 5

Carers very good.

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Overall Experience  Overall Experience 5.0 out of 5

Very pleased with service received.

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Overall Experience  Overall Experience 5.0 out of 5

We have been extremely happy with the care that has been given to my mother. All carers have been incredibly kind, respectful and very patient, showing attentiveness to my mother's needs. The carers have shown a genuine concern and care her wellbeing, making sure she can be as comfortable as possible
in her own home.
The carers were always punctual and kept me informed of any changes or needs. Mum's dignity was always of foremost importance.

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Overall Experience  Overall Experience 5.0 out of 5

I was discharged from hospital 5 days ago. My cares were with me within 20 minutes. We were able to discuss my needs during the first visit. My carers have attended to my needs with care and friendly attitude.The carers supervisor visited within 48 hours and we were able to ensure my needs were fully
documented. My needs include personal hygiene and food preparation.

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Overall Experience  Overall Experience 5.0 out of 5

The night time call is much better than the morning carer; helps and talks to me, and I am happy with the care I received.

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Overall Experience  Overall Experience 5.0 out of 5

No problems, always polite and on time and if asked to help will do so. Very good service so no more to add. Best care my brother has ever had.

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Overall Experience  Overall Experience 5.0 out of 5

We have had excellent services from our carers at Esteem Life Care. My father is very forgetful and needs both physical and mental support at all times. The carer is always gentle with him, especially at wash time and tries to encourage him as much as she can. The carer is very polite and compassionate
with both my elderly parents. They are treated with dignity and respect at all times. From a personal point, I feel reassured that my parents are in safe hands and are treated like family as they have spoken to in Gujarati. Thank you for your amazing staff who provide a wonderful service.

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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with carers work, she helps me house clean and tidy because I can't do it myself. Very grateful.

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Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with the service. The carers are fantastic with dad and he is really happy with the care he receives. We would honestly be lost without them.

Reply from Rafiq Chati, Business Manager at Esteemed Life Care Coventry

Thank you for reviewing our service. We hope we can continue to care for all those who wish to use our services in the way you feel. Please don't hesitate to contact the care team for any requests.


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Overall Experience  Overall Experience 5.0 out of 5

The regular carer who comes to me is incredible always kind friendly and courteous. Nothing is ever a bother for her. I know that I can talk to her about anything and she always brightens my day.

Reply from Rafiq Chati, Business Manager at Esteemed Life Care Coventry

Firstly thank you for the time you have taken to right the review, this has also brighten our day. We will always work professionally to give the best care you deserve.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent service.
Fully satisfied.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

Thank you for your review. We are focused on providing the best service possible at all times and note your comments of excellence which we will pass on to the carers concerned.


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Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the quiet and dignified way the staff have cared for my husband. We have only had Esteem Life Care for a few weeks and are very pleased with this professional way of caring.

Reply from Rafiq Chati, Business Manager at Esteemed Life Care Coventry

Thank you for your warm and kind words. It means a lot to ELC when we share your comments with the carers. If there is anything more we can do, please don't hesitate to inform the office or the carers who come.


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Overall Experience  Overall Experience 5.0 out of 5

Happy with the standard of care provided.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

Many thanks for your review, we are please to see your are happy with our standard of service.


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Overall Experience  Overall Experience 5.0 out of 5

You guys could not have done more if you tried. Thank you so much for everything you have done. Your care and love was above and beyond.

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Overall Experience  Overall Experience 5.0 out of 5

We are really pleased we chose Esteemed Life Care. All the carers have been excellent, very patient and always arrive on time. The office staff are always very accommodating with any requests to change length of visits. We cannot fault anything about their company.

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Overall Experience  Overall Experience 5.0 out of 5

We are very satisfied with the carers they are lovely and are very caring, and always take into consideration what my gran needs and genuinely care about their client.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent carers and organisation

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Overall Experience  Overall Experience 5.0 out of 5

An outstanding service. So much care and so polite.

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Overall Experience  Overall Experience 5.0 out of 5

I am more than happy with all aspects of the care given to my wife.

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Current Review Score: 10.0 (9.982)

Overview of Review Score

The Review Score of 10 (9.982) out of 10 for Esteemed Life Care Coventry is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 74 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 74 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.982 for Esteemed Life Care Coventry is calculated as follows: ( (434 Excellents x 5) + (8 Goods x 4) ) ÷ 442 Ratings = 4.982

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Esteemed Life Care Coventry is based on 74 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 May 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (6)

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Meet the Team (0)

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Frequently Asked Questions about Esteemed Life Care Coventry

What Type of Services does Esteemed Life Care Coventry offer?

Esteemed Life Care Coventry offers Home Care.

How many Carers does Esteemed Life Care Coventry employ?

Esteemed Life Care Coventry employs 80 carers.