Esteemed Life Care Coventry

30A Binley Road, Coventry CV3 1JA
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Top 20 award
10 201 Reviews
  • Esteemed Life Care Coventry, Coventry
Esteemed Life Care a truly personalised home grown experienced care provider with over 30 years of experience tackling and delivering exceptional quality care for the people of Coventry and the surrounding towns and villages.

Numerous care services are provided, with specialisms in domiciliary, dementia care for the elderly – and other vulnerable individuals who require assistance.

Esteemed Life Care prides itself in providing a range of best possible care, from providing Live in Care support 24 hours a day. Support bringing you home from hospital, hospice and help covering all aspects of day-to-day housework, companionship, and also commercial and domestic cleaning, ranging from short one-hour visits to round-the-clock support.

Esteemed Life Care are a recognised Top 20 Homecare provider, second year running, voted by its clients within the West Midlands for health and social care.

They are committed to delivering a high-quality care service to clients in the comfort of their own home. They believe home is where the heart is, and every day try their utmost best to make a real difference to hundreds of people throughout the region who choose to readily trust them.

Esteemed Life Care offers:

•       Free care assessment within 24 hours of an inquiry

•       The Care Match system is designed to find the client's perfect care companion

•       An outstanding 99 per cent care visit attendance rating

•       All Esteemed Care staff are fully-trained, highly-qualified expert care companions

•       Diverse range of services to cater for clients every need

•       Clients receive a truly personalised care plan that they create, with help from their care companions.

Reading this is the first step on the path to peace of mind. When someone signs up to Esteemed Life Care, they're not just another client, they're part of the family.

Show Esteemed Life Care Coventry on the Map

Care Provided by Esteemed Life Care Coventry

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Peter Beresford (Registered Manager)

Funding & Fees Guide for Esteemed Life Care Coventry

  • Prices

  • Our Private care fees start from £27.00 an hour
    Our Live In care Rates start from £1,500 a week
    Our Wake In Night daily rate starts from £210.00 a night

  • Call to book a free no-obligation care assessment

Esteemed Life Care Coventry Reviews (201)

Total of 201, showing 21-40
10

Esteemed Life Care Coventry has a Review Score of 10 (9.982) out of 10, based on 74 reviews in the last 2 years. Over all time Esteemed Life Care Coventry has 201 reviews.

Overall Experience

  • 183
  • 17
  • 1
  • 0
  • 0

Date Published

201
24
53
74
127

Review from Linda D (Wife of Client) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family are extremely happy with the care given. The communication skills shown are so important. We feel very lucky to have the support and reliability from the carers. It really helps with the many skills they can provide and the kindness that is shown on a daily basis. We would be happy to
recommend the carers to anyone who would be looked for this kind of support.

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Review from Ponmani J (Wife of Client) published on 2 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can assure you that my husband's carer has done his job. He did a good service to my husband's needs with love. I wish more of his work to all of you.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

We are very pleased to see you given a good service, we pride ourselves in maintaining the highest standards. Thank you for your review.


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Review from John W (Client) published on 2 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have been very efficient and caring particularly our regular carer - very kind and understanding and helpful - full marks! Thank you.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

Many thanks for your kind review. It is very pleasing to see our carers are showing kindness and understanding whilst delivering the service. We will pass on your comments to the carers involved.


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Review from Anthony W (Client) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The two carers assigned to me were excellent company and they soon got to know where everything was. They could not do enough for me and I was very satisfied by all that they did for me. The carers were excellent company and I look forward to their visits.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

Thank you very much for your review. We take great pride in giving the best possible service to our clients. It is good to see that your carers are being good company as well as supplying you with a good service. We will pass your comments on to the carers involved


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Review from M O (Client) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been very polite. Staff go about their duty well. Good service rendered.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

Many thanks for your review, we are pleased to see that the carers are performing their duties well and you are happy with your service.


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Review from E L (Daughter of Client) published on 29 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

Reply from Rafiq Chati, Business Manager at Esteemed Life Care Coventry

Dear, client/family. Thank you for providing the brief and stimulating feedback for the care service we provide you.


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Review from Deborah W (Wife of Client) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am more than happy with the carers, they go above and beyond, are very patient and efficient, always polite and always ask if there is anything else they can do before they leave. Always ask if my husband is comfortable and I am pleased with the care that is given.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

Thank you for your review. We are very pleased to hear that your carers are going above and beyond in delivering care to your husband. I will inform your carers of the review and once again thank you.


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Review from D S (Daughter of Client) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely grateful for all the care given by all involved regarding my mother's health and welfare. It gives me peace of mind that someone is going in on a regular basis and that I will know if something is wrong. My mother's relationship with all carers is developing and although she may not be
happy all the time with people going in, she realises it's a necessity. Overall excellent care provided by all.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

Thank you for your review, we are pleased to hear that you have peace of mind with the care we are providing for your mother. We endeavour to provide a high standard of care at all times and to see comments like excellent are very rewarding to our carers.


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Review from Farzana P (Client) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have limited mobility in my arm so I can't lift up my arm. The carer comes to bathe me and comb my hair as it's long. The service is very good as I feel it helps me immensely.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

I am pleased to hear that your carer helps you immensely and our service to you is very good. Here at Esteemed, we endeavour to provide the highest level of care at all times.


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Review from Louise D (Daughter of Client) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carer for my mom is excellent. She talks to her as well as ensuring she takes her medication and also does food. My mom has recently been diagnosed with dementia and can be difficult, which her carer has handled very well. She also now comes in two mornings a week and helps her to shower and put
clean clothes on etc. She is firm but caring and helpful and has made a huge difference to my mom in all aspects of care.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

It is very assuring to hear the positive reactions from your mother with her carer. We encourage our carers to form good relationships with their clients to give the best service possible.


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Review from Keith D (Husband of Client) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good handling of my wife who has dementia and can be very hard to handle at times.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

Thank you very much for your review. Our carers have a good understanding and knowledge of your wife's condition and it is pleasing to hear that you are happy with the care provided.


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Review from C S (Client) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carer lives up the name, in that she cares for me in an exemplary manner. She is kind, considerate, polite and above all human. We have a laugh and joke as well as performing the everyday tasks required. She makes my life easier and worth living. We work together well and we are now friends as well.
I value her inout in my life.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

We are very pleased to hear that your carer is finding all the things for you that you are looking for. To hear that she makes your life worth living is amazing, this is what care is all about, we are very proud of our carers and thank you for such for your comments.


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Review from Michael M (Husband of Client) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good support from our carers.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

Thank you for the review, we are very pleased to see that you are receiving very good support. Here at Esteemed, we make every effort to deliver an excellent service to all our clients.


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Review from Joyce J (Client) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

Many thanks for your review, it is rewarding to see that you are very pleased with the service being delivered to you. We make every effort to ensure we maintain the highest standards at all times.


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Review from Debra H (Sister of Client) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant, always helpful and on time. My sister loves their company. 10/10.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

Thank you very much for your review. To receive comments like "loving their company" shows that it is not just about providing a service.


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Review from Shannon N (Daughter-in-law of Client) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our recent experiences have been excellent, especially having a regular carer. We have managed to build up trust as well as a good relationship.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

Thank you for your review. Building trust and establishing a good relationship is essential in providing good care to our clients.


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Review from Grahame D (Client) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and very helpful.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

It was nice to receive your review, thank you. Your comments of excellent and very helpful I hope it shows that we make every effort to go the extra mile with everything we can do for you.


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Review from Olive P (Client) assisted by family/friend published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the high standard of care I receive. My carer is most attentive and helps me in every way, and always offers me good advice.
On my 100th birthday (10th October 2023) whilst the carer was here, the manager and manageress of 'Esteemed Life Carer' visited my home to wish me a
happy birthday and surprised me with a special birthday cake, which was very kind and thoughtful.
I would recommend this company to anyone.

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Review from Anne G (Client) assisted by family/friend published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carers are excellent.
They are very reliable, always on time.
They always have a smile on their face and I look forward to seeing them each day.
They are very kind and considerate and treat me with great respect.
They are very professional in carrying out their duties and leave everything clean
and tidy when they leave.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

We at Esteemed Life Care are exceedingly proud to hear that you are receiving a high level of service from our carers. Many thanks for your kind comments and review.


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Review from M H (Client) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am getting good service from the carers.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

Many thanks for your review, we are pleased that you are receiving a good service from your carers. We take great pride in our work and strive to maintain the highest of standards.


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Current Review Score: 10.0 (9.982)

Overview of Review Score

The Review Score of 10 (9.982) out of 10 for Esteemed Life Care Coventry is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 74 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 74 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.982 for Esteemed Life Care Coventry is calculated as follows: ( (434 Excellents x 5) + (8 Goods x 4) ) ÷ 442 Ratings = 4.982

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Esteemed Life Care Coventry is based on 74 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 May 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (6)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Esteemed Life Care Coventry to verify any information. View our terms and conditions. Esteemed Life Care Coventry has a Platinum Service – more info.