Esteemed Life Care Coventry

30A Binley Road, Coventry CV3 1JA
Submit a Review
Top 20 award
10 201 Reviews
  • Esteemed Life Care Coventry, Coventry
Esteemed Life Care a truly personalised home grown experienced care provider with over 30 years of experience tackling and delivering exceptional quality care for the people of Coventry and the surrounding towns and villages.

Numerous care services are provided, with specialisms in domiciliary, dementia care for the elderly – and other vulnerable individuals who require assistance.

Esteemed Life Care prides itself in providing a range of best possible care, from providing Live in Care support 24 hours a day. Support bringing you home from hospital, hospice and help covering all aspects of day-to-day housework, companionship, and also commercial and domestic cleaning, ranging from short one-hour visits to round-the-clock support.

Esteemed Life Care are a recognised Top 20 Homecare provider, second year running, voted by its clients within the West Midlands for health and social care.

They are committed to delivering a high-quality care service to clients in the comfort of their own home. They believe home is where the heart is, and every day try their utmost best to make a real difference to hundreds of people throughout the region who choose to readily trust them.

Esteemed Life Care offers:

•       Free care assessment within 24 hours of an inquiry

•       The Care Match system is designed to find the client's perfect care companion

•       An outstanding 99 per cent care visit attendance rating

•       All Esteemed Care staff are fully-trained, highly-qualified expert care companions

•       Diverse range of services to cater for clients every need

•       Clients receive a truly personalised care plan that they create, with help from their care companions.

Reading this is the first step on the path to peace of mind. When someone signs up to Esteemed Life Care, they're not just another client, they're part of the family.

Show Esteemed Life Care Coventry on the Map

Care Provided by Esteemed Life Care Coventry

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Peter Beresford (Registered Manager)

Funding & Fees Guide for Esteemed Life Care Coventry

  • Prices

  • Our Private care fees start from £27.00 an hour
    Our Live In care Rates start from £1,500 a week
    Our Wake In Night daily rate starts from £210.00 a night

  • Call to book a free no-obligation care assessment

Esteemed Life Care Coventry Reviews (201)

Total of 201, showing 41-60
10

Esteemed Life Care Coventry has a Review Score of 10 (9.982) out of 10, based on 74 reviews in the last 2 years. Over all time Esteemed Life Care Coventry has 201 reviews.

Overall Experience

  • 183
  • 17
  • 1
  • 0
  • 0

Date Published

201
24
53
74
127

Review from S H (Husband of Client) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and support with a friendly and helpful attitude.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

We are pleased to hear that you are receiving a very good standard of care, we make every effort to maintain our very high standards. We will pass on your comments to the carers concerned.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from K G (Husband of Client) published on 8 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful, caring and polite.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

Many thanks for your review, we make every effort to maintain a high standard of service at all times. Your comments will be passed over to the carers concerned.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Donald M (Client) published on 4 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carer has been considerate, caring, polite, helpful and efficient. She has provided an excellent level of service during her time spent here.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

Your comments of excellent service are very pleasing to hear. We strive to maintain high standards of care at all times and to see your review shows that level of service. Many thanks for your comments.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Edward O (Client) assisted by family/friend published on 4 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am treated with dignity and respect when meeting care needs. The staff are on time and punctual, pleasant and polite at all times.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

Many thanks for your review. At Esteemed Life, we endeavour to deliver a high standard of care and we are pleased to hear that we are meeting that standard. We will inform the carers involved in your care of your comments.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Christopher H (Client) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am and have been very satisfied with the service and care I have had from the beginning.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

Many thanks for your comments. We are extremely pleased to hear that you are very satisfied with your service and that we have shown consistency in everything we do for you from the very first day.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ivor J (Client) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent help and assistance that I can not do without.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

It is very good to hear that we are providing excellent help and assistance in all we do for you. We make ever effort to provide our clients with everything they need to help with their life. Many thanks for your review.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M B (Mother of Client) published on 2 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good in all aspects of care. Thank you.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

Many thanks for your review; we are pleased that you are very happy with all aspects of your care. We endeavour to deliver the highest standards of care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from R R (Wife of Client) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our regular carer has a fantastic relationship with both myself and my husband. The care that is provided is excellent and he always asks if there is anything else that we need doing.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

We are really pleased to hear that your carer has developed a good relationship with you and your husband, we do make every effort to keep consistency with our rotas ensuring you get the same carers all the time. It is also very pleasing to hear that your carer goes the extra mile for you. Many thanks for your review.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sara A (Daughter of Client) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia and mobility issues so her needs are complex. I have been very happy with the care provided. My mother needs continuity and much encouragement which her carer provides. She also enjoys the social interaction with her carer.
All in all, using this care provider and having a consistent
carer who is able to communicate with my mother has been a positive experience.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

I am really pleased to hear that we are giving your mother the continuity and encouragement she requires, we endeavour to attain the highest standards here at Esteemed Life Care and are proud that our carers are delivering the care that your review encompasses. Thank you for your review and I will pass your comments on to the carers concerned.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Aaron T (Client) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care that I receive and am working with my carer to improve on aspects of my life.
My carer is very helpful, kind and considerate of me and always acts caring around me.
I am grateful for the care that I get and hope to continue working with my carer to improve my lifestyle.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

Many thanks for your review, it is so good to hear that your carers are not just providing your care but are helping you improve your lifestyle. Here at Esteemed Life Care, we endeavour to help all our clients keep their independence.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Brian S (Friend of Client) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer is polite, well-mannered, a great help to my friend. She is busy when she is here, she took my friend out in her wheelchair which helped boost her morale. She is always helpful with anything she needs. Knowing they treat my friend well helps put my mind at rest. They show her kindness and
consideration and I am sure all this will help her.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

Thank you for your review. It pleases me immensely to see that achieving the high standards that your friend deserves and that the carers are helping boost your friend's morale. Everything we do is aimed at helping our clients in any way we can.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from K E (Wife of Client) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer from Esteemed Life Care was friendly, kind and very knowledgeable and professional. My husband was cared for with great confidence, encouraging him to get up and move around the house for as long as possible. The medical knowledge and experience with equipment gave my husband and I confidence.
We were both treated with warmth and respect. Our experience with Esteemed Life Care was fantastic, everyone was very efficient and friendly and professional. Five stars.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

I am pleased to hear that our carers encouragement helped your husband get up and move around. Here at Esteemed Life Care we strive to attain a high level of knowledge and professionalism for our carers which shows in your review so thank you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Christine R (Client) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found service very kind, caring and considerate indeed. My carers have treated me with dignity and respect. They are as punctual as can be and help me with my memory problems, encouraging me with my medicines, eating and personal care. I find my day is off to a good start with their help.

Reply from Pete Beresford, Registered Manager at Esteemed Life Care Coventry

Here at Esteemed Life Care, we are very proud to deliver the kind of service that you have kindly commented on in your review, to which we say thank you very much. Your comments use the words kind, caring, considerate, dignity and respect, these are so nice to hear in the delivery of our service to you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from K C (Mother of Client) published on 2 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I got a very lovely carer, she was very helpful to me and my son. The company also very nice. Always supportive.

Reply from Gemma Taylor, Senior Care Coordinator at Esteemed Life Care Coventry

Thank you for taking the time to review Esteemed Life Care. The carers when they read reviews such as yours are embedded with more enthusiasm to why they wake up early and work till late.
The carer loves to meet you on the drop-in calls and we hope if there is anything more we can add to make the care provision more enjoyable and welcoming, please let me know here in the care team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Amos D (Son of Client) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our carer has been coming for about four months and has been a massive help to both my father and also me and my brother, keeping us informed of day-to-day events and any possible problems. We particularly appreciated having been informed of our dad's mental state, as that has helped us respond to his
needs much better.

Reply from Piyush, Senior Care Coordinator at Esteemed Life Care Coventry

Thank you for taking the time to review Esteemed Life Care Coventry. Your feedback has brought great enjoyment to boost why we work around the clock 24/7 for our clients and families. Caring is not just about making tasks and fulfilling them but making what we do personal, which has allowed the family to be in the know of what is going on. Please let us know if there is anything more we can do.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from H M (Wife of Client) published on 12 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic team of carers. Always engaging and considerate with my husband. They respect his dignity at all times and are trustworthy and polite. We now have a good relationship with all of them. Well done and thank you, Esteemed Life Care.

Reply from Piyush, Senior Care Coordinator at Esteemed Life Care Coventry

Dear Client/Family.
Firstly thank you for taking the time to review ELC-Esteemed Life Care. We will be informing your regular carers of their sheer hard work and passion for care. Please continue to communicate with the office team about anything you would like or to change last minute.
Thank you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Natasha B (Client) published on 12 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers have been amazing with me, my son and my dogs. They are always so helpful, nothing is too much for them. I can't praise them enough, they are wonderful human beings, kind, patient, helpful and so funny. Thank you for giving me such amazing carers.

Reply from Piyush, Senior Care Coordinator at Esteemed Life Care Coventry

Dear Client/Family.
Thank you for taking the time to review ELC-Esteemed Life Care. Your words are soothing to the carers as all positive feedback is straight away highlighted with our carers. We love always visiting you and being part of your personal life. Please do let us know if there is anything more we can do.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S C (Mother of Client) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As this was our first experience of using an agency and having carers in our home 24/7, I was extremely nervous. I need not have been. We have a team of regular carers who were quick to learn and very efficient. His main daytime carer is here on time and is very flexible around my son's ever-changing
routine at home and university. He is kind, considerate and a pleasure to have in our home. He always listens attentively to my son's requests which helps him feel independent at all times. After 18 years of caring for my son myself it's a relief to be able to trust someone else to care for him. I can finally relax! We're grateful to have a reliable agency who take every step to ensure we are 100% happy with his care. Thank you.

Reply from Piyush Piyush, Senior Care Coordinator at Esteemed Life Care Coventry

Dear Client/Family.
Firstly thank you for your time to feedback such a lovely review. It is hard to understand what the client and family want according to their expectations. As we say no two people are the same. We are thrilled you are happy and content now you can rest and allow Esteemed Life Care to support his independence. Please continue to inform us on what you would like and how you wish for the carers to adapt to your son's care provision. Thank you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D B (Partner of Client) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been very happy with the kindness and consideration shown to my partner who have helped her to maintain and enjoy some quality of life at a very difficult time.

Reply from Piyush Piyush, Senior Care Coordinator at Esteemed Life Care Coventry

Dear Client/Family.
Firstly thank you for taking the time to review ELC-Esteemed Life Care.
We hope you can continue to call upon the office team for anything more to comfort your loved one.
Thank you


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M H (Son of Client) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's carers do their best to help Mum, take care of her medication and food and drink etc.
They are very patient and have developed a good relationship with her.
They are excellent at communicating with me and keep me up to date regularly. I have always been able to contact the office too if needed.

Reply from Rafiq Chati, Business Manager at Esteemed Life Care Coventry

Thank you for your warm review.
It's been a pleasure as always to visit your mum.
It's important we continue to communicate with your mum to allow her to receive the best possible care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 10.0 (9.982)

Overview of Review Score

The Review Score of 10 (9.982) out of 10 for Esteemed Life Care Coventry is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 74 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 74 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.982 for Esteemed Life Care Coventry is calculated as follows: ( (434 Excellents x 5) + (8 Goods x 4) ) ÷ 442 Ratings = 4.982

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Esteemed Life Care Coventry is based on 74 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 May 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Esteemed Life Care Coventry to verify any information. View our terms and conditions. Esteemed Life Care Coventry has a Platinum Service – more info.