Care2Home Ltd

282 Baldwins Lane, Hall Green, Birmingham B28 0XB
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9.8 41 Reviews
  • Care2Home Ltd, Birmingham
Care2Home Ltd provides expert care to clients in their own homes around the Solihull and surrounding areas. The services that they provided are tailored to an individual's needs, and they ensure that the care clients receive will continue to enable them to remain in the comfort of their own homes.

Services they provide include Personal Care, Dementia Care, Respite Care, End of Life Care, Domestic Care as well as Companionship support. Please see their website for more information, or contact the friendly team - they will be more than happy to help in any way that they can.

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Care Provided by Care2Home Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Care2Home Ltd
  • Person in charge
  • Manjit Kaur (Manager)

Funding & Fees Guide for Care2Home Ltd

  • Prices

  • From £22.50

Care2Home Ltd Reviews (41)

Total of 41, showing 1-20
9.8

Care2Home Ltd has a Review Score of 9.8 (9.845) out of 10, based on 10 reviews in the last 2 years. Over all time Care2Home Ltd has 41 reviews.

Overall Experience

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Date Published

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Review from P T (Husband of Client) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers service was excellent. The carers were committed, helpful and compassionate. I would have no hesitation in recommending Care2Home to other authorities and clients.

Reply from Sarg Singh, Director at Care2Home Ltd

Thank you so much for this review. We appreciate it a huge amount!


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Review from Julie C (Daughter of Client) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother doesn't find home care easy. She very protective of her home and wary of people coming in to help.
We couldn't continue with a previous care company because she felt they were clock watching and did the bare minimum.
It is such a relief that she feels these carers actually care.

Reply from Sarg Singh, Recruitment at Care2Home Ltd

Thank you for this lovely review. We do appreciate it so much and are very happy your mother is getting the service she deserves.


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Review from Alan P (Son of Client) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They have been very caring and supportive of my mum over the last year or so. Any queries have been responded to quickly and effectively. All of the carers have been polite and kind. I would recommend Care2home.

Reply from Sarg Singh, Director at Care2Home Ltd

Thank you for leaving this lovely review - we are really happy to hear you feel this way about the service for your mother. We will continue to keep up these high standards as always.


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Review from J F (Client) published on 7 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing is ever too much trouble. They are wonderful, so caring. I would never want to change company. Director comes to see me which cheers me up. They are like friends. They listen to me, it is so great.

Reply from Sarg Singh, Director at Care2Home Ltd

We appreciate the kind words and we will as a company continue to support you in this way and make you feel the way you do.


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Review from J E (Daughter of Client) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mother who lives in her own home at 93 years old, had come to the stage of needing some support at home. Help with personal care, meal prep, and medication prompt. My sister and I arranged this through her social worker and Care2Home were provided to offer support to our mom, who has three 30-minute
calls a day. All the carers are very polite, professional, kind, and caring to our mother. They all show respect to her and nothing is too much trouble. We would highly recommend Care2Home to friends and relatives.

Reply from Sarg Singh, Recruitment at Care2Home Ltd

Thank you for your lovely review. We are happy to hear this and appreciate the kind words for our team.


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Review from A T (Daughter of Client) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care2Home have been a wonderful support to my mother and to myself. I contacted them after my elderly mother suddenly became unable to look after herself. I didn’t have a clue what to do The manager came for a meeting and started care straight away. Care2Home guided me through a very difficult and
stressful time. They got things done sorting the doctors, and district nurses and getting everything organised to provide her care, which took the pressure off me so I could spend time with my mum. The carers treated my mum with respect and dignity. They kept me updated with texts and phone calls. They go the extra mile they arranged a visit from Father Christmas and also painted my mum's nails which was a lovely touch and brightened her day. I cannot thank them enough for everything they have done and have no hesitation in recommending them.

Reply from Sarg Singh, Director at Care2Home Ltd

Many thanks for this amazing review. We appreciate your kind words and feedback on our service and it always puts a smile on our face knowing we are providing care to this standard.


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Review from Amanda C (Daughter of Client) published on 5 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom needed a night carer after she became very unwell. The carer was absolutely brilliant. Nothing was too much trouble, she was caring, patient and went the extra mile to help my mom, often staying after her time. Could not thank her enough.

Reply from Sarg Singh, Director at Care2Home Ltd

Thank you so much for this review. It always means a lot to us and we will inform our carer about this.


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Review from Sarah H (Daughter of Client) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care2Home has been a huge support with my dad since April 2023 when his health deteriorated. All the staff from the office to the carers have been very helpful, understanding and accommodating.
This dedicated team help patient and family, a blessing in the early stages when trying to manage a difficult
situation. Knowing dad is happy, in his own home and looked after so well, offers such peace of mind. I couldn't recommend this professional team enough if looking for help with an elderly relative.

Reply from Sarg Singh, Director at Care2Home Ltd

Such an amazing review to receive. Thank you so much - we are happy to hear that our team are providing such excellent care. Many thanks again.


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Review from David D (Son of Client) published on 5 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not recommend Care2Home enough they are truly amazing. Each and every carer goes the extra mile for my mom and the family, they help to keep her smiling and keep in touch with us throughout every week.
I don't know what we would do without them thanks so much, also a quick mention to one of
Mom's carers, she treats Mom like her own and we as a family feel Mom could not be in better hands than with her and her team thank you so much all.

Reply from Sarg Singh, Recruitment at Care2Home Ltd

Thank you so much for your lovely review. We will pass on the message to our team - much appreciated.


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Review from Hayley R (Granddaughter of Client) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Care2Home were absolutely brilliant with my Nan. Our family couldn't have done this without them. The lads in the office always accommodated for any time we needed the carers to go and help my Nan when it was the school holidays, if we were going away, the staff always help. It took my
Nan a while to get used to the carers as it was new to her and she had to accept the family needed more help to care for her which was hard but eventually my Nan loved the carers and the carers loved my Nan. With these amazing girls, My Nan made it to 100. Even though she played them up the carers loved to go and see her and the family can't thank them enough. The girls also communicated with the family to update on how my Nan was getting on which was always comforting. She would say no more and shut the door and pretend she couldn't hear you when she could, my Nan was one of a kind. Thanks again, I would really recommend Care2Home.The Staff are superb and cater for all needs.

Reply from Sarg Singh, Director at Care2Home Ltd

Such a lovely review to read - thank you so much. As you know, the whole team enjoyed and loved looking after your Nan. Thanks again for the review and for being such a great family too.


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Review from Catharine J (Wife of Client) published on 12 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband's carer provided kind and attentive care for several hours while I was away from home. She arrived on time and noted all that we required from her during her visit, We will certainly be using Care2Home with confidence on future occasions.

Reply from Sarg Singh, Director at Care2Home Ltd

We really appreciate your kind words - it means a lot!
Thank you for choosing Care2Home Ltd and I am so happy our team are providing this level of service.


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Review from R H (Daughter-in-law of Client) published on 22 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Used this service for two months now and the change in my father-in-law is amazing. He has a shower weekly by the team and has a spring in his step for days after. My mother-in-law had struggled without saying for a long time before admitting they needed help and, although a small step, it has made
a big difference. Staff are amazing, chatty, professional and kind, all the things the elderly need.

Reply from Sarg Singh, Director at Care2Home Ltd

Many thanks for this amazing review. We are so happy our team are making a huge difference to your father-in-law. We really appreciate the feedback.


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Review from Kelly R (Daughter of Client) published on 10 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care2Home have looked after my mother for 12 months now. We were initially struggling to find a company to cater to her needs, and found Care2Home via Facebook. My initial communication with the Recruitment & Finance Manager was excellent, and he showed real compassion for our situation. They have accommodated
us in every way possible, and the Managing Director bends over backwards for the clients. All staff and management have the core value of caring for clients at the forefront of the business. Would highly recommend this family-run business for anyone requiring home care.

Reply from Sarg Singh, Director at Care2Home Ltd

Thank you very much, Kelly, for this amazing review - we really appreciate it, it means a lot to hear this feedback about our service.


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Review from M W (Wife of Client) published on 12 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, very pleased but management does need to listen to the client needing some carers. As a client with dementia, do not like change.

Reply from Sarg Singh, Director at Care2Home Ltd

Thank you for the review and five stars across the board. We are sad to see you feel this way though in your message, especially as we send the same carers seven days a week and have done continuously (very rare this will happen). But thank you for the rest of the review.


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Review from Dorothy G (Client) published on 24 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Consider myself very fortunate to have wonderful carers. They always make me feel very comfortable and will sort problems out - over the months, more like friends.

Reply from Sarg Singh, Director at Care2Home Ltd

Many thanks for this lovely review. We are so happy that you feel this way about our team.


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Review from K M (Brother of Client) published on 8 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent company to deal with.
Well run, efficient and prepared to go the extra mile if needed.
Staff are kind, considerate and, most importantly, caring. I feel confident that my 96-year-old sister is in very good hands.
I will have no problem recommending this company.

Reply from Sarg Singh, Director at Care2Home Ltd

Many thanks for this lovely review. We and our staff love looking after your sister and will continue to carry out a service at these standards. Thank you!


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Review from Julie S (Daughter of Client) published on 22 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service provided by Care2Home is excellent. They care deeply about their clients and always go the extra mile. They treat their clients like a family member. I am so grateful for the outstanding level of service they are providing to my mother.

Reply from Sarg Singh, Director at Care2Home Ltd

We really appreciate this review - thank you very much!
We will continue to maintain these high levels for your mother and our other service users.


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Review from J R (Son of Client) published on 7 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team have been caring for my mom for a number of years. My mom loves them, they provide a great service. They are always happy and willing to go the extra mile
Special shout out to the manager, who, without her support over recent months, I do not know how I would have coped with the downturn
in my mom's health. Happy to say she is now on the mend.
5 star, 100% recommendation.
Thank you to everyone at Care2Home.

Reply from Sarg Singh, Director at Care2Home Ltd

Thank you very much for this lovely review. The whole team at Care2Home enjoy looking after your mum so much and it is great to see she is on the mend. Thanks again - much appreciated.


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Review from Sarah M (Niece of Client) published on 24 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing company. We used them for my nan and my uncle, the manager goes out of her way to help and support not only the people she is caring for but also the families, I would 110% recommend using this company, the manager and your staff you deserve recognition for your amazing job and the support we
had.
Thank you.

Reply from Sarg Singh, Director at Care2Home Ltd

Thanks so much for this kind review. We at Care2Home Ltd really appreciate it and are so pleased you felt this way about the service we provided to you, your family, and most importantly, your Nan and Uncle.


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Review from Julie R (Daughter of Client) published on 23 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care2Home began caring for my father in March 2020 and continued to care for him until he died in November 2021. I cannot praise the team enough for treating my father with respect, dignity and a sense of humour throughout. Caring for someone with vascular dementia is not an easy job but the team always
managed to meet Dad’s needs even on the days when he wasn’t too keen to cooperate. They always had a laugh and a joke and managed to talk him round. My mother found the carers support invaluable too and looked forward to their visits, brightening her day as well as Dad’s.

Reply from Sarg Singh, Director at Care2Home Ltd

Thank you so much for the lovely review. The carers always enjoyed visiting your dad and mum. We are really happy that they provided the best service possible to make things as easy as they could have possibly been during the time with us.


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Current Review Score: 9.8 (9.845)

Overview of Review Score

The Review Score of 9.8 (9.845) out of 10 for Care2Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.845 for Care2Home Ltd is calculated as follows: ( (49 Excellents x 5) + (9 Goods x 4) ) ÷ 58 Ratings = 4.845

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care2Home Ltd is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

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Meet the Team (4)

Manjit

Manjit Kaur

Job Title: Managing Director & Registered Care Manager

Joined: 2016

Director and Registered Care Manager of Care 2 Home LTD, Manjit Kaur is a hard-working and confident individual, with over 16 years of experience within Social Care.


Highly organised, efficient and reliable, Manjit consistently displays her commitment to her work and works with her clients to ensure the best possible outcomes for the individual and their loved ones. Manjit has excellent communication and interpersonal skills which enable her to lead and have positive working relationships with her care team


Manjit said, “I will use my skills and knowledge of the Social Care sector to develop Care 2 Home LTD as a trusted care provider of choice within our community. I will take a very hands-on approach to my role as Registered Care Manager and look forward to building relationships with all of our clients.”


Arjan

Arjan Singh

Job Title: Deputy Manager

Joined: 2016

As Senior Care Coordinator and Deputy Manager, Arjan’s experience within business administration and customer services has produced exceptional communication which resonates with both carers and clients. Continuing his growth within the care sector Arjan has an NCFE Level 3 Diploma in Management and is currently learning undertaking a Level 5 Leadership and Management Apprenticeship.


Constant contact with carers is pivotal to Arjan’s role, his excellent organisation and managing of staff rotas allow carers to have a work-life balance. Arjan’s overall proactive and friendly approach leads to alternative ways of accommodating the care assistant’s preferences. This assists carers in providing the best care and supports possible.


Arjan says “Wanting to make a positive impact on people’s lives, my duty is focused on the co-operation of visits, making sure certain carers are happy and safe, ultimately leading to gracious care for our clients. It is the committed carers on which I really rely on particularly with everchanging rotas, enabling the needs of our clients to be met.


Sarg

Sarg Singh

Job Title: Recruitment & Finance Manager

Joined: 2017

Sarg’s journey with Care2Home Ltd started in 2017, encompassing a broad area of business experience across various industries, his knowledge and talent acquisition has inserted growth within Care2Home. Sarg’s expertise identifies quality carers, this starts straight from the recruitment process to key training and development of carers, ultimately leading to the highest possible standard.


Sarg’s role also expands to financial planning, providing the monthly accounting for Care2Home, his outstanding communication with the NHS, CHC and Solihull Council ensures a first-rate relationship is maintained. Sarg’s development is ongoing through his progression he has recently gained an NCFE Level 3 Diploma in Management, following this up by a Level 5 Leadership and Management Apprenticeship.


Sarg said “I find it rewarding to know I have provided a thorough and safe recruitment process which can assure carers are comfortable with the care they carry out, moreover clients are being looked after to a high standard. The carers have a massive part to play in how the company is portrayed, therefore I always ensure the carers are carefully selected and meet the high standards and values I and Care2Home have set.”


Anil

Anil Singh

Job Title: Business Administrator

Joined: 2018

Anil Singh is the Business Administrator at Care2Home. Anil’s energetic and friendly approach assists the client family’s queries as well as providing support to carers. The collaboration Anil provides within the teams, allows information to flow clearly through team members.


Anil expresses “I always enjoy speaking with our clients, it gives me the most satisfaction when I know I have successfully helped or assisted with our client’s needs, making that difference brings a sense of pleasure. Keeping on top of compliance and completing checks confirms our continued determination for the best possible care.”


Frequently Asked Questions about Care2Home Ltd

What Type of Services does Care2Home Ltd offer?

Care2Home Ltd offers Home Care.

How many Carers does Care2Home Ltd employ?

Care2Home Ltd employs 46 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care2Home Ltd to verify any information. View our terms and conditions. Care2Home Ltd has a Platinum Service – more info.