Fuchsia Homecare Ipswich

Suffolk House, 2 Wharfedale Road, Ipswich IP1 4JP
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9.7 34 Reviews
  • Fuchsia Homecare Ipswich, Ipswich
Fuchsia Homecare Ipswich is a home care company based in Suffolk that makes every care visit count.

Fuchsia Homecare believes everyone should have the opportunity to live a healthy, active and fulfilling life. This ethos is at the heart of everything they do.

They provide everyone they support with the opportunity to continue to live life to the full. They actively encourage customers to become more self-reliant, to make decisions for themselves, and ultimately, to move on to more independent living arrangements.

The team facilitates and supports customers to pursue meaningful and personalised lifestyles. They provide individually planned education & leisure opportunities to support each individual in their ongoing development.

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Care Provided by Fuchsia Homecare Ipswich

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Alina Bianca Tirna (Registered Manager)

Funding & Fees Guide for Fuchsia Homecare Ipswich

  • Prices

  • £28.00 - £32.00 per hour.

  • Our prices vary depending on the location—feel free to contact us, and we’ll be happy to assist you!

Fuchsia Homecare Ipswich Reviews (34)

Total of 34, showing 1-20
9.7

Fuchsia Homecare Ipswich has a Review Score of 9.7 (9.707) out of 10, based on 24 reviews in the last 2 years. Over all time Fuchsia Homecare Ipswich has 34 reviews.

Overall Experience

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Review from S G (Daughter of Client) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All carers are friendly and appear to genuinely care about mum, and she them.
Having familiar carers coming in to support mum means they become like family and know mum and her needs well. This in turn reassures the family that she is well cared for and respected.

Reply from Gabriella Sneider, admin at Fuchsia Homecare Ipswich

Thank you for your lovely feedback. We really appreciate your kind words. Knowing that our carers bring comfort and reassurance to your family means so much. Thank you for sharing!


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Review from J D (Daughter of Client) published on 4 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From mum's referral to Fuchsia to present day, we have both been treated with respect and kept informed of each step including any changes made to the rota. All staff we have been in contact with have been friendly and efficient. The carers treat mum with respect and she says they are all very friendly
so she feels comfortable having them in her home.

Reply from Gabriella Sneider, admin at Fuchsia Homecare Ipswich

Thank you so much for your kind words! It really means a lot to us to hear that you and your mum have felt respected and supported every step of the way. Were so glad she feels comfortable with her carers and that they have made a positive difference.


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Review from John W (Husband of Client) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've just read previous reviews and I echo all that has been said! One common thing is timing of the visits which I understand can be very difficult to fulfil! But saying that I still give a 5 star rating! The carers are very caring and knowledgeable as it is their job! They see so much in all walks
of life and relate that back to their clients! Thank your very much!

Reply from Gabriella Sneider, admin at Fuchsia Homecare Ipswich

Thank you so much for your lovely review! It really means a lot to hear such positive feedback. We completely understand that timing can sometimes be tricky, and we're always working hard to improve in that area. Your kind words about our carers and the work they do are truly appreciated-they put so much heart into supporting each customer, and it's wonderful to see that recognised. Thank you again for your support and for taking the time to share your thoughts-it really does make a difference to us!


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Review from J N (Wife of Client) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The company is really good for me and my husband who is the client, the staff also do small jobs for me around the bungalow as I am not very mobile myself. So once again thank you all for a great service.

Reply from Gabriella Sneider, admin at Fuchsia Homecare Ipswich

Thank you so much for your kind words and for taking the time to share your feedback. We're thrilled to hear that our team is providing the support you and your husband need, both with care and around the bungalow. It's always our goal to offer exceptional service and make life a little easier for our customers. We truly appreciate your trust in us and look forward to continuing to support you both.


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Review from Malcolm P (Son of Client) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are reliable and consistent. The main carer is good although using English as a foreign language can lead to misunderstanding or lack of comprehension. Some visit timings can be unhelpful, such as lunch at 11.45am or bed at 18:30. When the main carer is not working, replacement carers are sometimes
new and demonstrate a lack of knowledge of the client's needs or routine. Generally, the positives outweigh the negatives and the service is good overall.

Reply from Gabriella Sneider, admin at Fuchsia Homecare Ipswich

Thank you for taking the time to share your feedback. We're pleased to hear that you feel our carers are reliable and consistent, and that the service is generally good. We truly appreciate your input regarding the language barrier and the timing of visits. We also recognise the importance of continuity and familiarity with carers, and we will be passing your feedback on to our manager to ensure these points are considered moving forward. Your comments help us to improve, and we value your input. If there is anything else you'd like to discuss or any further suggestions you have, please don't hesitate to get in touch.


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Review from C P (Daughter of Client) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The experience we have had with Fuchsia Care since they started caring for my dad has been brilliant. The staff are very caring and helpful and always listen to him about his needs for the day. It is very reassuring to know that he has such lovely people visiting him and has certainly taken a weight
off our shoulders especially in the mornings. We are now able to see dad everyday as we always did but as his children rather than his carer.

Reply from Gabriella Sneider, admin at Fuchsia Homecare Ipswich

We are delighted to hear that your experience with Fuchsia Homecare has been brilliant and that our staff have been able to provide the caring and helpful support your dad needs. It's heart warming to know that our support has eased your worries, especially in the mornings. We're so glad you can now spend quality time with your dad as his children rather than as his carers. Your feedback means the world to us, thank you.


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Review from C T (Client) published on 3 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the carers. Everyone is friendly to me, my children and grandchildren. They feel more like family.
I lost my husband a few years ago and their kindness helped me greatly.
I am able to stay in my own home which pleases me.
The carers are kind and trustworthy and nothing seems
too much trouble.

Reply from Gabriella Sneider, admin at Fuchsia Homecare Ipswich

Thank you so much for your kind words. We are so glad to hear that you're happy with our carers and that they've been such a positive presence for you and your family. It's touching to know that our team feels like family to you and has provided comfort during a tough time. Our aim is to help our customers stay in their own homes with the support they need, and we're so glad we've been able to do that for you. Your feedback about our carers' kindness and trustworthiness means the world to us, and we'll be sure to share your appreciation with the whole team. Thanks again for sharing your experience with us.


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Review from Lorraine O (Daughter of Client) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was recently very poorly and needed to go to hospital. During the day whilst waiting for the ambulance her carers were so kind and did all they could to keep her comfortable. When returning from the hospital the next day the carers waited over and above their time in the evening to see her home
and put her to bed. The hospital transport was very late but they stayed to make sure Mum was sorted and comfortable. I am always recommending Fuschia Care to people as they are so kind and very caring. We have had a few companies but Fuschia is definitely the best we have had. Such lovely carers and a very well-run company.

Reply from Gabriella Sneider, admin at Fuchsia Homecare Ipswich

Thank you so much for sharing your experience. We're pleased our carers could support your mum during a difficult time. It's wonderful to hear they stayed late to ensure she was comfortable. Your recommendation is very much appreciated, and we're proud to be your choice for care. Your feedback makes us proud of our team and the care we provide, thank you.


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Review from H K (Daughter of Client) published on 9 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fuchsia Homecare really are 'Always Caring and Always there'. Our experiences with you were exceptional and I could not imagine my mum's continued success, without all of you as a team and your fantastic support.

Reply from Gabriella Sneider, admin at Fuchsia Homecare Ipswich

Thank you so much for your lovely feedback! We're really happy to hear that you had a great experience with Fuchsia Homecare. Our team works hard to provide the best support we can, and it's wonderful to know we could help your mum. Wishing you and your family all the best!


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Review from John H (Son of Client) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been receiving home support for over a year now, at 91 she is mainly housebound I have found the care she has had from the company to be good. Mum has carers four times a day, to help her shower/wash, tend to her personal needs during the day, and help her into bed in the evening. My
sister and I have a good relationship with mum's carers, as well as mum, the carers treat her with respect and many of the carers are like friends now. It would be nice if the carers were able to come earlier in the morning, and a bit later in the evening, to allow mum to stay up a bit longer, as it is a long night for her.

Reply from Gabriella Sneider, admin at Fuchsia Homecare Ipswich

Thank you for your kind words. We are delighted to hear that your mother has been receiving respectful and friendly care from our team. We appreciate your feedback about the timing of the visits and will pass this on to our management team.


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Review from Julia H (Daughter of Client) published on 9 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sisters and I have had nothing but the greatest care for our mother. The carers are friendly helpful and very caring and do their utmost for my mother's comfort. They go beyond their remit and are very considerate and conscientious in relaying all that has happened to our mother when we are not there.

Reply from Gabriella Sneider, admin at Fuchsia Homecare Ipswich

Thank you so much for your lovely feedback. We're so happy to hear that you and your sisters are happy with the care your mother is receiving. Our carers always strive to provide the best support and ensure your mother's comfort. It means a lot to us to know their efforts are appreciated. We will certainly share your kind words with the team.


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Review from V C (Daughter of Client) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are all very kind, caring patient and professional. They always treat my father with respect and provide excellent care. Our family would have found everything impossible to cope with without the carers.

Reply from Gabriella Sneider, Admin at Fuchsia Homecare Ipswich

Thank you so much for your kind words. We're truly pleased to hear that our carers have been able to provide the level of care and support your father deserves. It's wonderful to know that their professionalism and compassion have made a positive difference for your family. We're here to help in any way we can, and we're glad to be able to assist during what we know can be a challenging time. Your feedback means a great deal to us and will be shared with the entire team. Thank you again for taking the time to share your experience.


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Review from N S (Husband of Client) published on 7 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers could not have done more for my wife in both care and interaction while she was still able. As a family, we would have found our situation even more difficult to handle without the carers.

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Review from Julia R (Daughter of Client) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been provided with care in his home by Fuchsia Homecare for many years. The Company and the personnel employed have always provided exemplary care.
His carers are professional, kind, caring, observant and treat him with respect. Qualities which are essential when working in the care profession.
The
administration team at the Ipswich office also provide exceptional support to him and me as I don’t live in the UK. They always go the extra mile and for that, I and my father are truly appreciative.
A wonderful team which makes me feel he is safe in their capable hands.
Thank you and keep up your amazing standards. The company is a shining light to other Care providers. Well done.

Reply from Gabriella Sneider, admin at Fuchsia Homecare Ipswich

Thank you so much for your kind words and for entrusting Fuchsia Homecare with your father's care over the years. It warms our hearts to know that our dedicated team has consistently provided exemplary care and support to both you and your father.


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Review from Brian S (Husband of Client) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very satisfied with the standard and care from our carers. They are mostly clean, tidy and sociable. We are pleased to have them in our home.
Our main concern is the times of some visits, but we do appreciate satisfying everyone's preferred time is difficult.
The other point is we get no prior
notice (phone call) if you change times and the person visiting especially if the carer/carers have never been here before.
We are pleased we stayed with you after the post-hospital visits.

Reply from Gabriella Sneider, admin at Fuchsia Homecare Ipswich

Thank you so much for taking time out of your day to write a review. With regards to the issue regarding the time of the visits, we will pass this feedback on to our manager and he will be happy to support you with this.


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Review from A B (Husband of Client) published on 16 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife suffers from dementia and has problems with change, she requires a regular carer and a set routine (this has been mentioned to the office on several occasions) I understand that staff have to have days off but sometimes the received rota sent bears no reflection to the carer sent. My wife`s
one daily care visit is usually between 9 and 9.30 am, with different carers we accept the time might change but on 7th December I phoned and cancelled the visit as the carer hadn't arrived by 11 am and my wife was anxious and needed to get up, as on other occasions we hadn't received a call to let us know they were running late.
The caring staff are excellent, they're always cheerful, competent and professional, they take time to listen to my wife and help wherever they can and she always looks forward to their visit.

Reply from Gabriella Sneider, admin at Fuchsia Homecare Ipswich

Thank you for taking the time to write a review. We are glad to hear that you think our carers are excellent, cheerful, competent and professional. With regards to the issue regarding your wife, we will pass this feedback on to our manager and he will be more than happy to support you with this.


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Review from Helen W (Daughter of Client) published on 15 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the excellent care provided by Fuchsia Homecare and all of the carers. My dad likes to be as independent as possible which his current care gives. The care he receives gives me peace of mind as I know that he is well cared for despite his poor eyesight. The Xmas party was a lovely
surprise as we were not expecting it and we both had a good time.

Reply from Gabriella Sneider, admin at Fuchsia Homecare Ipswich

Thank you for taking the time to write us a review. We are very happy to hear that you both enjoyed the Christmas Party!


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Review from Dylan C (Husband of Client) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fuchsia Homecare has been providing care four times a day since 1 May 2023. This has been our first experience of the 'homecare world'. I can honestly say that the experience has been very positive. On the first day care should have started, no one turned up at 1200 as arranged. We later found out that
the outside team had not sent the ok to Fuchsia Homecare to start on 1 May as was agreed. I rang Fuchsia Homecare at 1500 and they couldn't have been more responsive. They had a team with us, and one of the line managers by 1700, absolutely brilliant. Since then the regular team, and the relief teams when they are off have been fantastic. My wife really looks forward to seeing them every day.

Reply from Gabriella Sneider, admin at Fuchsia Homecare Ipswich

Thank you so much for taking the time to leave a positive review about our care service. It is our priority to provide exceptional care and support.


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Review from S M (Daughter of Client) published on 20 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

To the team at Fuchsia Homecare.
My elderly mum has received wonderful care.
Nothing is too much trouble and the regularity of the usual team is marvellous.
They try to keep to our requests for regular timings especially in the mornings.
Mum’s personal hygiene is maintained to good standards.
The
regular team are cheerful, happy, and chat with Mum even though she is not too vocal and they encourage her.
They transfer her to her recliner and the wheelchair from her bed easily.
Please continue with the good care.
Thank you from her family.

Reply from Gabriella Sneider, admin at Fuchsia Homecare Ipswich

Thank you so much for this wonderful review, we are very grateful!


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Review from Ivan H (Client) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My home care provider is very patient with me and is helpful at all times. Nothing is ever to much trouble and this means that I am able to stay in my own home rather than having to move into a care home.

Reply from Gabriella Sneider, admin at Fuchsia Homecare Ipswich

Thank you for taking the time to write a review, we really appreciate it!


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Current Review Score: 9.7 (9.707)

Overview of Review Score

The Review Score of 9.7 (9.707) out of 10 for Fuchsia Homecare Ipswich is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.707 for Fuchsia Homecare Ipswich is calculated as follows: ( (96 Excellents x 5) + (35 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 133 Ratings = 4.707

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Fuchsia Homecare Ipswich is based on 24 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (3)

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Meet the Team (8)

Mihaela

Mihaela Rosca

Job Title: Senior Director

Joined: 2015

I founded Fuchsia Homecare in 2015 because I wanted to make a real difference in people’s lives - helping improve their quality of life and building meaningful connections along the way. With over 17 years of experience in the care industry, I’ve always been drawn to this sector because it’s constantly evolving, pushing me to learn and adapt in order to provide the best care possible.


I’m deeply passionate about supporting people and believe that everyone deserves the chance to live a healthy, active, and fulfilling life.


I’m incredibly proud of the dedicated team of compassionate care professionals we have here. They go above and beyond for our customers every day. My focus is always on creating a safe, supportive environment for our team and promoting a positive, uplifting workplace culture.


Outside of work, I enjoy spending time with my family and playing squash!


Clare

Clare Hanney

Job Title: Operations Manager

Joined: 2023

I have over 24 years of experience working in health and social care services with children and adults, working in several different services including residential, supported living, day centres, outreach and domiciliary home care, supporting people with learning disabilities, autism, mental health and complex needs in various roles including the registered manager, area manager and operations manager.


For the latter part of my career, I have worked within leadership and management after working my way up and gaining health and social care qualifications along the way. I consider myself to be passionate about the care sector and have been inspired by the people that I have supported over the years and working alongside resilient staff teams too.


I have a passion for making a difference and implementing person-centred care approaches, I have a strong work ethic and my values ensure that everyone feels empowered, and respected, has choice and inclusion and is at the centre of their care and support needs.


In my spare time, I enjoy spending time with my family, going to the theatre to watch musicals, and attending concerts.


Alina

Alina Tirna

Job Title: Registered Manager

Joined: 2017

I have over 7 years of experience in the care industry. I enjoy my job because no two days are the same. The excitement of not knowing what could come my way is a thrill of the job. What draws me to working in health care is the opportunity to make a positive difference in people’s lives daily. This job allows me to use my skills and knowledge to help others navigate complex health challenges and improve their overall well-being.


Fuchsia Homecare provides a challenging and dynamic work environment that requires me to learn and grow which I find deeply fulfilling continually.


I absolutely love working for Fuchsia Homecare, they genuinely care about the people who use their services and the staff who work hard to achieve great care and want the best experience for both.


Outside of work, I like to spend time with my friends, travelling and read.


Elli

Elli Morton

Job Title: Office Manager

Joined: 2023

I have been working in care for over 4 years. I am very passionate about helping others and trying to brighten their day. I want to make a positive difference whilst I can and that’s what is important to me and why I work in care. In my spare time, I like to be around my family and my two cats. I like to watch football and I also love animals and like to try to help them in any way I can.


Gabriela

Gabriela Gorga

Job Title: Care Coordinator

Joined: 2020

I have over 6 years of experience in the care industry. Working in the care sector is an incredibly rewarding job, making a difference in someone’s quality of life, supporting them to remain living in their own home and being able to provide extra piece of mind for their family are the main reasons I work in care.


My priority is to provide the best customer service to our customers. Understanding their needs and treating them as unique individuals, is extremely important to me personally, and professionally.


Outside of work, I enjoy spending time with my family and friends, I have a passion for make-up, travelling and watching movies!


Joscelyn

Joscelyn Heath-Collins

Job Title: Care Supervisor

Joined: 2024

I have over 4 years of experience in care. I chose to work in care because I enjoy engaging with customers, nurturing relationships, and being an integral part of a team committed to delivering the exceptional care that everyone deserves!


Outside of work I enjoy writing, spending time with my animals and doing field ministry for the Jehovah's Witnesses.


Alexandra

Alexandra Ionescu

Job Title: Finance Clerk

Joined: 2019

I have been working for Fuchsia Homecare for over 4 years and have over 23 years of experience in finance. I enjoy working in finance because I like the challenging nature of the industry and how fast-paced it is. I find the process of analysing numbers and working with clients to be exciting, particularly the problem-solving aspect of the job. I enjoy rising to new challenges and resolving any queries that might arise.


Outside of work, I love listening to rock music and practising martial arts.


Nicolette

Nicolette Dodge

Job Title: Office Administrator

Joined: 2023

Having worked in both the public and private healthcare sectors for the last eight years, I have developed strong administrative skills. I chose to work in this industry as it matches my mindset and skillset perfectly! My favourite part about being an administrator is being part of an amazing team!


Outside of work, I love spending time with my partner, kids, dog, two cats and two guinea pigs!


Frequently Asked Questions about Fuchsia Homecare Ipswich

What Type of Services does Fuchsia Homecare Ipswich offer?

Fuchsia Homecare Ipswich offers Home Care.

How many Carers does Fuchsia Homecare Ipswich employ?

Fuchsia Homecare Ipswich employs 58 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Fuchsia Homecare Ipswich to verify any information. View our terms and conditions. Fuchsia Homecare Ipswich has a Platinum Service – more info.