Fuchsia Homecare Ipswich

Suffolk House, 2 Wharfedale Road, Ipswich IP1 4JP
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9.7 34 Reviews
  • Fuchsia Homecare Ipswich, Ipswich
Fuchsia Homecare Ipswich is a home care company based in Suffolk that makes every care visit count.

Fuchsia Homecare believes everyone should have the opportunity to live a healthy, active and fulfilling life. This ethos is at the heart of everything they do.

They provide everyone they support with the opportunity to continue to live life to the full. They actively encourage customers to become more self-reliant, to make decisions for themselves, and ultimately, to move on to more independent living arrangements.

The team facilitates and supports customers to pursue meaningful and personalised lifestyles. They provide individually planned education & leisure opportunities to support each individual in their ongoing development.

Care Provided by Fuchsia Homecare Ipswich

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Alina Bianca Tirna (Registered Manager)

Funding & Fees Guide for Fuchsia Homecare Ipswich

  • Prices
  • £28.00 - £32.00 per hour.


  • Our prices vary depending on the location—feel free to contact us, and we’ll be happy to assist you!


Fuchsia Homecare Ipswich Reviews (34)

Total of 34, showing 21-34
9.7

Fuchsia Homecare Ipswich has a Review Score of 9.7 (9.707) out of 10, based on 24 reviews in the last 2 years. Over all time Fuchsia Homecare Ipswich has 34 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

We are more than happy with the care provided for my father. Having the same carer 90% of the time means he can build a relationship with them and they get to know him which has definitely contributed to his well-being. The app is really useful so even if we can not get to see him we can get daily feedback.

Reply from Gabriella Sneider, admin at Fuchsia Homecare Ipswich

Thank you for your wonderful review Gail. We will continue to go above and beyond to make our customers happy.


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Overall Experience  Overall Experience 5.0 out of 5

I can only agree with other reviews that have been left. Having this level of care and attention is no less than a joy. They've been with me for approximately 12 months, and I've had nothing but positive things to say about them. Whether it's been my main carer or someone coming 'round to cover, you
get to know them very quickly and they you. Top marks all 'round.

Reply from Gabriella Sneider, admin at Fuchsia Homecare Ipswich

Thank you so much for your kind words and for taking the time to write a review.


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Overall Experience  Overall Experience 4.0 out of 5

My overall experience of my care is very positive. I am pleased with my general care, they leave me clean and comfortable, and they will do anything they're able to of what I ask of them. I look forward to their visits to have a chat and interaction with them. They all seem to be cheery and bright and
treat me with respect.

Reply from Gabriella Sneider, admin at Fuchsia Homecare Ipswich

Thank you so much for taking time out of your day to write a review!


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Overall Experience  Overall Experience 4.0 out of 5

All staff members are polite and respectful and take very good care, treating client with dignity and are gentleness.

Reply from Gabriella Sneider, admin at Fuchsia Homecare Ipswich

Thank you so much for sharing your positive experience with Fuchsia Homecare!


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Overall Experience  Overall Experience 4.0 out of 5

Very good.

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Overall Experience  Overall Experience 4.0 out of 5

I am grateful to receive care in my own home. The carers vary but I get on with them well and look forward to their visits.

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Overall Experience  Overall Experience 4.0 out of 5

I would recommend this care provider to friends as it is very satisfactory and meets all my needs.

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Overall Experience  Overall Experience 5.0 out of 5

The care is exceptional, nothing is too much trouble for all the carers who have looked after my mother. They are so kind and helpful, and my mother enjoys their company. All the carers have made this difficult time so much more pleasant for her. Thank you. The carers have made my mother feel safe and
secure, clean and respected.

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Overall Experience  Overall Experience 4.0 out of 5

The client has complex needs. The carers are well trained and supportive. The office staff are helpful and polite.

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Overall Experience  Overall Experience 5.0 out of 5

I have received personal care from Fuchia Homecare - morning and evening for three and a half years. Regular and experienced carers have shown compassion and understanding of my needs and requirements, as well as supervising newer staff. I am kept up to date on times of arrival and who to expect.

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Overall Experience  Overall Experience 5.0 out of 5

No fault to find.

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Overall Experience  Overall Experience 5.0 out of 5

I have been living with my mum for the last three weeks during which time staff from Fuchsia Homecare have visited four times every day. I have been very impressed by their professionalism and polite manner. They have treated my mum with dignity, care and kindness.

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Overall Experience  Overall Experience 4.0 out of 5

Due to covid, I haven't been able to visit my Uncle as I'm in Cambridge but according to him, he is doing ok with Fuchsia Homecare.

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Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with our carers who have looked after my husband. The usual ones are above and beyond care for him. Other carers have also been really helpful and kind.

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Current Review Score: 9.7 (9.707)

Overview of Review Score

The Review Score of 9.7 (9.707) out of 10 for Fuchsia Homecare Ipswich is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.707 for Fuchsia Homecare Ipswich is calculated as follows: ( (96 Excellents x 5) + (35 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 133 Ratings = 4.707

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Fuchsia Homecare Ipswich is based on 24 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Nov 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (3)

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Meet the Team (8)

Mihaela

Mihaela Rosca

Job Title: Senior Director

Joined: 2015

I founded Fuchsia Homecare in 2015 because I wanted to make a real difference in people’s lives - helping improve their quality of life and building meaningful connections along the way. With over 17 years of experience in the care industry, I’ve always been drawn to this sector because it’s constantly evolving, pushing me to learn and adapt in order to provide the best care possible.


I’m deeply passionate about supporting people and believe that everyone deserves the chance to live a healthy, active, and fulfilling life.


I’m incredibly proud of the dedicated team of compassionate care professionals we have here. They go above and beyond for our customers every day. My focus is always on creating a safe, supportive environment for our team and promoting a positive, uplifting workplace culture.


Outside of work, I enjoy spending time with my family and playing squash!


Clare

Clare Hanney

Job Title: Operations Manager

Joined: 2023

I have over 24 years of experience working in health and social care services with children and adults, working in several different services including residential, supported living, day centres, outreach and domiciliary home care, supporting people with learning disabilities, autism, mental health and complex needs in various roles including the registered manager, area manager and operations manager.


For the latter part of my career, I have worked within leadership and management after working my way up and gaining health and social care qualifications along the way. I consider myself to be passionate about the care sector and have been inspired by the people that I have supported over the years and working alongside resilient staff teams too.


I have a passion for making a difference and implementing person-centred care approaches, I have a strong work ethic and my values ensure that everyone feels empowered, and respected, has choice and inclusion and is at the centre of their care and support needs.


In my spare time, I enjoy spending time with my family, going to the theatre to watch musicals, and attending concerts.


Alina

Alina Tirna

Job Title: Registered Manager

Joined: 2017

I have over 7 years of experience in the care industry. I enjoy my job because no two days are the same. The excitement of not knowing what could come my way is a thrill of the job. What draws me to working in health care is the opportunity to make a positive difference in people’s lives daily. This job allows me to use my skills and knowledge to help others navigate complex health challenges and improve their overall well-being.


Fuchsia Homecare provides a challenging and dynamic work environment that requires me to learn and grow which I find deeply fulfilling continually.


I absolutely love working for Fuchsia Homecare, they genuinely care about the people who use their services and the staff who work hard to achieve great care and want the best experience for both.


Outside of work, I like to spend time with my friends, travelling and read.


Elli

Elli Morton

Job Title: Office Manager

Joined: 2023

I have been working in care for over 4 years. I am very passionate about helping others and trying to brighten their day. I want to make a positive difference whilst I can and that’s what is important to me and why I work in care. In my spare time, I like to be around my family and my two cats. I like to watch football and I also love animals and like to try to help them in any way I can.


Gabriela

Gabriela Gorga

Job Title: Care Coordinator

Joined: 2020

I have over 6 years of experience in the care industry. Working in the care sector is an incredibly rewarding job, making a difference in someone’s quality of life, supporting them to remain living in their own home and being able to provide extra piece of mind for their family are the main reasons I work in care.


My priority is to provide the best customer service to our customers. Understanding their needs and treating them as unique individuals, is extremely important to me personally, and professionally.


Outside of work, I enjoy spending time with my family and friends, I have a passion for make-up, travelling and watching movies!


Joscelyn

Joscelyn Heath-Collins

Job Title: Care Supervisor

Joined: 2024

I have over 4 years of experience in care. I chose to work in care because I enjoy engaging with customers, nurturing relationships, and being an integral part of a team committed to delivering the exceptional care that everyone deserves!


Outside of work I enjoy writing, spending time with my animals and doing field ministry for the Jehovah's Witnesses.


Alexandra

Alexandra Ionescu

Job Title: Finance Clerk

Joined: 2019

I have been working for Fuchsia Homecare for over 4 years and have over 23 years of experience in finance. I enjoy working in finance because I like the challenging nature of the industry and how fast-paced it is. I find the process of analysing numbers and working with clients to be exciting, particularly the problem-solving aspect of the job. I enjoy rising to new challenges and resolving any queries that might arise.


Outside of work, I love listening to rock music and practising martial arts.


Nicolette

Nicolette Dodge

Job Title: Office Administrator

Joined: 2023

Having worked in both the public and private healthcare sectors for the last eight years, I have developed strong administrative skills. I chose to work in this industry as it matches my mindset and skillset perfectly! My favourite part about being an administrator is being part of an amazing team!


Outside of work, I love spending time with my partner, kids, dog, two cats and two guinea pigs!