Evergreen Care

Central House, 1 Ballards Lane, London N3 1UX
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8.0 4 Reviews
  • Evergreen Care, London

Care Provided by Evergreen Care

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Evergreen Homecare Services Ltd
  • Person in charge
  • Diana Ssemakula (Registered Manager)
8.0

Evergreen Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Evergreen Care has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
0
0
1
3
Overall Experience  Overall Experience 5.0 out of 5

We have been using Evergreen Care for over a year now and we're very satisfied with the service they provide.
They have friendly and caring staff, and are always very willing to help with any problems.
The company bosses clearly care about their clients, and it shows!

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Overall Experience  Overall Experience 5.0 out of 5

I learnt about this company from someone else. I am happy with the service I have received, and I hope that as I have to have assistance when I walk as I need a frame, this service will continue.

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Overall Experience  Overall Experience 4.0 out of 5

I have not had any problems with the carers when they come into their shifts to assist my husband.

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Overall Experience  Overall Experience 5.0 out of 5

My father has been cared for by Surecare Barnet for nearly six months now. Before this, he had two other local agencies; both agencies were a constant problem. Since Surecare Barnet took over, all of the previous agency issues have been addressed. The timekeeping is impeccable to a level that if a carer
is going to be even ten minutes late, they will call in advance to apologise. On numerous occasions I find carers staying with my father far longer than they are employed to. I regularly have directors of the agency calling me up to check that all is being done properly and like in the last few days when my father has become ill, they call only to enquire if there is anything they can do.
As an all-round facility I am sure they are second to none; moreover I am so happy that they are there for my Dad to help him and also me to the end of his life.

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Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Evergreen Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Evergreen Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Evergreen Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jan 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Evergreen Care

What Type of Services does Evergreen Care offer?

Evergreen Care offers Home Care & Nursing Care.

How many Carers does Evergreen Care employ?

Evergreen Care employs 40 carers.