Your Quality Care Services (Mayford)

Mayford Grange, 99 Westfield Road, Woking GU22 9AX
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8 Reviews
  • Your Quality Care Services (Mayford), Woking
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Care Provided by Your Quality Care Services (Mayford)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)

Good to Know

  • Person in charge
  • Sally Maguire (Manager)
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Your Quality Care Services (Mayford) Reviews (8)

Over all time Your Quality Care Services (Mayford) has 8 reviews.

Overall Experience

  • 4
  • 4
  • 0
  • 0
  • 0

Date Published

8
0
0
0
8

Review from J A G (Sister of Client) published on 6 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been treated with care and consideration by RV Extra Care - Surrey.
The only problem has been supply of tablets by chemist which is inconsistent and a real problem for the nurses.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J D (Daughter of Client) published on 16 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The girls at RV Extra Care are pleasant and helpful with my mother who can be challenging at times.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Janet B (Client) published on 13 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care I receive which is excellent. I have carers every day first thing. The carers are all very efficient, come on time and very caring in what they do for me. They are also very cheerful when they come in and that gets me going for the rest of the day ahead. In bad weather
this winter they always came which I appreciated.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from P R (Client) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with all the help and services here. Everyone is very kind and helpful.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Nancy B (Client) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the service. The staff are kind and helpful. I enjoy the company in the morning. Having my call time in advance is really helpful. I can plan my day around my call times. I find the service reliable and very good. I would recommend RV Extra Care.
They take an interest in me as a person
and we talk about what I like.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Audrey A (Client) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the help RV Extra Care - Surrey are giving me. They are caring, pleasant to have in the home and a great joy.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from J B (Client) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had a care for the five years since I have been here. I have always found the carers experienced and caring.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from C J (Daughter of Client) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good, caring staff.
Carers also do my mother's cleaning. This could be more thorough at times.
Sometimes breakfast care visit is a bit late.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 23 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Your Quality Care Services (Mayford)

What Type of Services does Your Quality Care Services (Mayford) offer?

Your Quality Care Services (Mayford) offers Home Care.

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