Care Outlook (Oxford)

53 West Way, Botley, Oxford OX2 0JE
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6 Reviews
  • Care Outlook (Oxford), Oxford
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Care Provided by Care Outlook (Oxford)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Terri Lynes (Registered Branch Manager)
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Care Outlook (Oxford) Reviews (6)

Over all time Care Outlook (Oxford) has 6 reviews.

Overall Experience

  • 3
  • 2
  • 1
  • 0
  • 0

Date Published

6
0
0
0
6

Review from John C (Son of Client) published on 30 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

With the unprecedented times we are all experiencing at this time, along with NHS staff who are doing an incredible time, there are a lot of unsung heroes. One group in particular are Care Outlook. With restrictions in place for visiting, the Care Outlook Team are now my 99 year old Mother's contact
with the 'outside world'. For the first time last Saturday, instead of Mum doing her weekly shop with me, I did it on my own then I arranged to meet one of her Carers outside the home. He took all the shopping to her where he unpacked and put everything away, as well as his normal routine of preparing her Lunch.
Thank you to each and every one of you who look after Mum. I know with your positivity you help her in this very difficult time. You also put my mind at ease as well.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Esme G (Client) published on 31 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All work really hard and will do anything I ask. They are all very good.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from R O (Son of Client) published on 21 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care Outlook have been looking after my 86 year old mother for 18 months. I really cannot fault their service. From the management to the carers they are friendly, professional, efficient, caring and 100% trustworthy. Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Tracy T (Daughter of Client) published on 2 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff vary and change. Sadly when there is a good one who gets to know mum well and she likes them they move on.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from T N (Son of Client) published on 29 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Constructive and caring.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Nick W (Nephew of Client) published on 26 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Care Outlook team are incredibly efficient and well organised and it is most reassuring to know that my aunt is being cared for by such kind, considerate and helpful people.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 13 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Care Outlook (Oxford)

What Type of Services does Care Outlook (Oxford) offer?

Care Outlook (Oxford) offers Home Care.

How many Carers does Care Outlook (Oxford) employ?

Care Outlook (Oxford) employs 18 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Outlook (Oxford) to verify any information. View our terms and conditions. Care Outlook (Oxford) has a Basic Service – more info.