LANH Professionals

Dartford Business Park, Victoria Road, Dartford DA1 5FS
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9.5 8 Reviews
  • LANH Professionals, Dartford
LANH Professionals is a Dartford based agency where compassionate care meets excellence. With a stellar Care Quality Commission (CQC) rating of Good (June 2019), this agency is dedicated to providing top-notch domiciliary and live-in care services that prioritise the well-being and comfort of their clients.

Their commitment to excellence is reflected not only in their CQC rating but also in the size and proficiency of their team. LANH boasts of a large and skilled group of caregivers, all of whom are dedicated to delivering exceptional care with compassion and respect. LANH works seamlessly within a multidisciplinary team, collaborating with healthcare professionals, therapists and other specialists to provide comprehensive and holistic care for their clients.

LANH Professionals in Dartford, provides staff for people requiring care and support which includes in their own home.

LANH offers the NHS and private sector staff who are competent, diligent and skilled 24/7.

Its social care staff are supported by a skilled and experienced nursing team, shadowing them until they are confident and experienced with each person's care package.

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Care Provided by LANH Professionals

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • Healthcare Assistant
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Support Worker
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • LANH Professionals
  • Person in charge
  • Morejoy Saineti (Manager)

Funding & Fees Guide for LANH Professionals

  • Prices

  • Our fees range from £24.50 - £34 per hour

LANH Professionals Reviews (8)

9.5

LANH Professionals has a Review Score of 9.5 (9.474) out of 10, based on 8 reviews in the last 2 years. Over all time LANH Professionals has 8 reviews.

Overall Experience

  • 6
  • 2
  • 0
  • 0
  • 0

Date Published

8
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3
8
0

Review from Christine R (Daughter of Client) published on 9 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are good they come on time and look professional in their uniform. They take good care of my mum washing her and dressing her. Feeding her porridge and changing her soiled pad. They clean her teeth and put them in.

Reply from Bertha Chapanduka, Manager at LANH Professionals

Thank you for your great review, we appreciate everything you've said and will be sure to pass this on to our team.


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Value for Money

Review from L H (Sister-in-law of Client) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have recently been using the company for my disabled relative. The carers are very understanding and I'm very pleased with their level of care. They are friendly and patient and very understanding.

Reply from MG, Care and Service Provision Lead at LANH Professionals

Thank you so much for taking the time to share your experience. We're deeply grateful for the opportunity to care for your relative, and it means the world to us to hear that our carers have been able to provide understanding, patience, and friendly support. Your words truly inspire us to continue striving for excellence in our care services.


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Review from Ryan S (Son of Client) published on 4 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was skeptical about getting my Mother's care help again because she was abused previously by her previous agency, but LANH professionals have been exceptionally warm and friendly and have kept their word about the standard of care they can Provide. My Mother never used to come downstairs but I think
the women who look after her have helped me find a new confidence to take on daily challenges which I’m pleased about I would highly recommend them as an agency.

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Review from K H (Daughter of Client) published on 17 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

LANH have been caring for my mother since November 2023. She has 6 double up calls a day and she is hoisted on every call. The carers are very good and the senior carers are excellent. They are always cheerful and supportive and always very professional.

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Review from L L (Wife of Client) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All carers are trustworthy. They are always communicating with my husband asking if everything is ok. Communication with the company and myself was bad in the beginning but now it's all sorted and I am being kept informed if carers are going to be late.

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Review from M F (Goddaughter of Client) published on 21 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting my godmother over the past several months, I have seen the lady who is her main live-in carer giving kind, thoughtful and observant care, with great attention to ensuring good nourishment and cleanliness, and aiming to keep my godmother cheerful and confident despite her confusion and
memory loss. As a visitor, I always feel welcome. I have seen less of the relief carers, but all whom I have met have arrived when expected, have been friendly and seem both kind and watchful when with my godmother.
I cannot comment on value for money, as I have no involvement in this matter.

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Review from C E (Daughter of Client) published on 7 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very understanding around my mum's care needs and helpful. Good communication with my mum and myself to help address any problems from my mum's elderly condition and to help ensure she is living safely.

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Review from Roger R (Son of Client) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers arrived promptly, they dealt with mum efficiently and they listened to mum's wishes for the day. They are always kind smiling and sympathetic with mum, and she is very well cared for by these ladies.

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Current Review Score: 9.5 (9.474)

Overview of Review Score

The Review Score of 9.5 (9.474) out of 10 for LANH Professionals is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.674 for LANH Professionals is calculated as follows: ( (34 Excellents x 5) + (9 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 46 Ratings = 4.674

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for LANH Professionals is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about LANH Professionals

What Type of Services does LANH Professionals offer?

LANH Professionals offers Home Care & Nursing Care.

How many Carers does LANH Professionals employ?

LANH Professionals employs 300 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact LANH Professionals to verify any information. View our terms and conditions. LANH Professionals has a Platinum Service – more info.