Prestige Social Care Services Ltd

Buisness Box, 3 Oswin Road, Leicester LE3 1HR
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8.3 7 Reviews
  • Prestige Social Care Services Ltd, Leicester
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Care Provided by Prestige Social Care Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned

Good to Know

  • Owner
  • Prestige Social Care Services ltd
  • Person in charge
  • Munya Chipatiko (Manager)
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Prestige Social Care Services Ltd Reviews (7)

8.3

Prestige Social Care Services Ltd has a Review Score of 8.3 (8.333) out of 10, based on 2 reviews in the last 2 years. Over all time Prestige Social Care Services Ltd has 7 reviews.

Overall Experience

  • 7
  • 0
  • 0
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Date Published

7
0
0
2
5

Review from Mark W (Father of Client) published on 21 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son's carers are kind, respectful and fun. They have a good relationship with him, and we feel that we can trust them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Julie B (Wife of Client) published on 8 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Prestige has taken care of my husband for the last 12 months. I can honestly say that I have had no issues with the company, they are always cheerful and polite. They know my husband's needs so well and have a good rapport. Being contacted if they are running late for any reason, is a credit to the
company.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S J (Mother of Client) published on 8 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that I have had so far for my son has been good. Carers are understanding and accommodating. My son seems to be content with the care that he is receiving so far from your carers.

Reply from Munya Chipatiko, Manager at Prestige Social Care Services Ltd

Thank you, we continue to provide the best tailor-made support for our clients and their families.


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Care / Support

Management

Treated with Dignity

Value for Money

Review from Jillian H (Mother of Client) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Prestige provided excellent and consistent care for my daughter until she died. They were able to accommodate our care requests, whether they were in hospital or at home. All staff were friendly and helpful and built positive relationships with my daughter.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Richard P (Son of Client) published on 12 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are extremely good and very pleasant with a good attitude. I highly recommend this company.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Jayne B (Wife of Client) published on 17 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly, my husband passed away in March 2017, but for a month prior to that, I am pleased to say he received personal care from Prestige that was of the highest standard. The care and dignity shown to him (and to me) throughout was unparalleled. They made a most difficult and emotional time, (end of
life care), much more manageable. I will be forever grateful.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Michael B (Son of Client) published on 13 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since we changed to Prestige Social Care we have not had any issues whatsoever. Very very pleased with the company in every way.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.3 (8.333)

Overview of Review Score

The Review Score of 8.3 (8.333) out of 10 for Prestige Social Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Prestige Social Care Services Ltd is calculated as follows: ( (11 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Prestige Social Care Services Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Prestige Social Care Services Ltd

What Type of Services does Prestige Social Care Services Ltd offer?

Prestige Social Care Services Ltd offers Home Care.

How many Carers does Prestige Social Care Services Ltd employ?

Prestige Social Care Services Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prestige Social Care Services Ltd to verify any information. View our terms and conditions. Prestige Social Care Services Ltd has a Basic Service – more info.