Jeremys Care Buddies Ltd

Vista Office Centre, 50 Salisbury Road, Hounslow TW4 6JQ
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3 Reviews
  • Jeremys Care Buddies Ltd, Hounslow

Care Provided by Jeremys Care Buddies Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Jeremys Carebuddies Ltd
  • Person in charge
  • Bessie Owusu (Manager)

Jeremys Care Buddies Ltd Reviews (3)

Over all time Jeremys Care Buddies Ltd has 3 reviews.

Overall Experience

  • 1
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  • 2

Date Published

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Overall Experience  Overall Experience 1.0 out of 5

We were put in touch with this company by our local NHS Hospital, who were desperate to release dad, but needed to make sure that care was arranged first. They advised that they had no carers available to provide Intermediate Rehab Care, so put forward Jeremy's Care Buddies. They arrived 2 hours late
on the first day. The carer had never showered a client before and didn't know how to. He gave dad a wash but didn't want to wash his most important areas. He was then shown how to shower a client by his supervisor and together with the care company manager this ended up with three people in our bathroom in their street shoes. On day two mum got a text message an hour after the agreed care time to advise that the carer would be late. As a result, we cancelled the "service". Avoid.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Very good caterers, and good services provided.
Careers are very patient and understanding. Feel very comfortable at home due to the excellence of care I recieve every day. Packages are good, lastly, management provides care plans based on individual needs.

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Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 1.0 out of 5

Poor inadequate staff damage to the home also. The house was always dirty, the carers dirty, dishes from the night before still on the side. Often in bed on 3 occasions still in bed at 9 am when being called. The catheter bag was incorrectly fitted after emptying and mum was wet in bed because of it.
Never get hold of the leader or whatever she is.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jan 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Jeremys Care Buddies Ltd

What Type of Services does Jeremys Care Buddies Ltd offer?

Jeremys Care Buddies Ltd offers Home Care.

How many Carers does Jeremys Care Buddies Ltd employ?

Jeremys Care Buddies Ltd employs 50 carers.