Unique Homecare Services Ltd

Second Floor Offices, Cherestanc Square, Garstang, Preston PR3 1EF

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68 Reviews

Unique Homecare Services Ltd, Preston

Care Provided by Unique Homecare Services Ltd

Type of Service
Home Care Provider
Privately Owned

Specialist Care Categories
Call in Service
Cancer Care
Cleaning Service
Companionship
Dementia
Domestic Services / Home Help
Food Preparation & Serving
High Dependency Care, two carers attending
Laundry Service
Learning Disability
Medication Assistance
Mental Health Condition
Older Person Care
Palliative Care
Personal Hygiene Care
Physical Disability
Respite cover
Sensory Impairment
Shopping Service / Errands
Sit in Service
Transportation Service

Other Care Provided
24 Hour Care
Adult Home Care (18+)
Hospital Discharge
Live in Carer
Personal Care (on a contracted hours basis)
Personal Care Assessments

Good to Know

Owner
Unique Homecare Services Ltd

Person in charge
Emilia Leak (General Manager)

Funding & Fees Guide for Unique Homecare Services Ltd

Prices
From £33.00 per hour

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Review from S B (Daughter of Client) published on 4 July 2017
Submitted via Postal Card • Report

Overall Experience

From my first phone call, it took just 36 hours to have care in the home. The level of care is exemplary and quickly moved to additional visits. All requests to both management and carer were quickly implemented.

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Management

Treated with Dignity

Value for Money

Review from Heather D (Daughter of Client) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience

I have found Unique to be professional, helpful and totally trustworthy.
My dad is also impressed with their care and I would not hesitate to recommend them to anyone.

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Management

Treated with Dignity

Value for Money

Review from C W (Daughter of Client) published on 7 June 2017
Submitted via Postal Card • Report

Overall Experience

Cheery staff, helpful, supportive, respectful and quietly confident. They do jobs without a fuss and are keen to do jobs. Unique have always been very understanding about changing their rota shifts at last minute and have done so politely.

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Management

Treated with Dignity

Value for Money

Review from Craig R (Son of Client) published on 1 June 2017
Submitted via Postal Card • Report

Overall Experience

Unique treat everyone as a particular individual. Care for Mum has been all that we could have hoped for.
A real passion and love for those in need comes through from the leadership and all the staff we have had the pleasure to meet.

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Review from William H (Client) assisted by family/friend published on 19 April 2017
Submitted via Postal Card • Report

Overall Experience

Our first experience of using Unique Homecare Services Ltd for a 'respite' day was highly satisfactory. The carer took me out for a couple of interesting hours. We found a lot to chat about and plenty of interesting things to do. He was very helpful and supportive and good company.

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Management

Treated with Dignity

Value for Money

Review from Jane M (Client) published on 21 March 2017
Submitted via Website • Report

Overall Experience

I am a middle aged user who is temporarily disabled. I have used Unique Homecare Services Ltd to drive me to appointments etc while unable to drive myself. I have received a professional and flexible service. It has been a godsend.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Alma N (Wife of Client) published on 25 January 2017
Submitted via Website • Report

Overall Experience

I'm so glad I've found Unique. They work in a different way from the other agencies that I know and have been like a breath of fresh air to me. Their way of working allows for greater flexibility with hours, enabling me to take additional respite when I need it. There is much greater negotiation of

additional hours directly with the carer, allowing us to work more closely together for the benefit of all.

Right from my first point of contact, Unique have been totally professional, calm and caring.

My husband is supported to do the things he enjoys but is also stimulated to try new and different things. His carer has formed a great relationship with him and I am very impressed by the level of support he is receiving.

It now feels as if we are all working together as a team to offer my husband the very best support available and me respite, safe in the knowledge that he is being well cared for and happy.

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Management

Treated with Dignity

Value for Money

Review from Stephanie B (Client) published on 19 December 2016
Submitted via Website • Report

Overall Experience

Excellent care from 3 respite visits. Friendly helpful and flexible. Very pleased with the care and I'll be using the service again. Even moving my main care package over. I am the centre of the care which is how I feel it should be.

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Care / Support

Management

Treated with Dignity

Value for Money

Performance

Care Quality Commission (CQC) Rating

Date: 26 Oct 2023

Overall
Good

Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (20)

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Unique Homecare Services Ltd

Care Provided by Unique Homecare Services Ltd

Good to Know

Funding & Fees Guide for Unique Homecare Services Ltd

Unique Homecare Services Ltd Reviews (68)