Review from Tracey W (Daughter of Client) published on 22 September 2023
Submitted via Website • Report

Overall Experience

Mum has been with Greenwood Homecare now for just over a year and from being very very poorly this time last year she has come on in leaps and bounds. This is a lot down to her excellent care and kindness of care staff and the support staff in the background. I can't thank them enough. We have just

had live-in so I get a break and it has been absolutely brilliant. Mums had a great time. Thank you doesn't seem enough but it's heartfelt from us all.

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

Many thanks for your kind words. They have made our day and we are so happy that you and your mother are happy with our carers.

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Review from R O (Daughter of Client) published on 31 August 2023
Submitted via Website • Report

Overall Experience

We will be indebted to Greenwood forever, they provided loving care to both our parents over three years. The team have been wonderful and the live-in care we have received has been exceptional. The team went the extra mile to help us as a family. We wouldn’t hesitate to recommend them to any family.

We feel
privileged to have all the care team in our lives over the last few years.
A massive thank you.

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

We are truly humbled by your kind words. Thank you so much and it means the world to us to receive such wonderful feedback, which we will share with our carers.

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Review from Ann H (Client) published on 8 August 2023
Submitted via Website • Report

Overall Experience

I was discharged from the hospital, needing only bed rest and daily stoma bags being changed. I live in a house with my husband and my son, who has special needs. I am seventy-nine and so 'not young'. It was my very good fortune that Greenwood came immediately to my rescue... I was seen at home, assessed

and had home care teams assigned. Hours were based on my requirements and flexible, the carers all were very capable and helpful. They were wonderful at doing all sorts of things to help me; driving the car, shopping, cooking dinner, ironing, cleaning, helping my son and being such a friend to him, he loved them all! They could not have been kinder or more helpful and I consider myself extremely fortunate to have had them, all organised by the head office team, equally kind and so, so helpful and patient with me and my requests. I could not recommend them all more highly and will always call upon them again and again, as I need to.

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

Thank you so much for your kind words. I am so glad that your son loved our carers and we will be there should you need us in the future.

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Review from T C (Daughter of Client) published on 12 May 2023
Submitted via Website • Report

Overall Experience

My mum received care from Greenwood Homecare for almost a year.
My mum was living independently until she had a fall. Mum is 92 and needed a care package to be put in place to help her to continue to live in her own home and be as independent as her health would allow.
Greenwood Homecare's staff

have been so professional, compassionate, understanding and supportive of my mum. We have found Greenwood Care to be reliable, trustworthy and understanding providing care to a very high standard.
Their care staff and support teams are so lovely and kind and go out of their way to offer a full care package.
Greenwood conducts regular care reviews to provide specific care for each person. Mum has been treated with dignity and compassion.
We highly recommend Greenwood Homecare as a care provider for your loved ones. They have supported Mum throughout and we can't thank them enough.
We really value and appreciate your kindness towards Mum.

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

Thank you for your amazing review and kind words about the service. We look forward to sharing them with the carers.

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Review from M C (Client) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience

I have used this service for almost five years and overall I have been satisfied.

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

Thank you very much and so lovely to have you as such a longstanding client.

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Review from S G (Son of Client) published on 3 May 2023
Submitted via Website • Report

Overall Experience

I would like to say that my father is fairly capable of looking after most of his needs. Greenwood Homecare are giving me peace of mind by their daily visits, keeping an eye on his welfare and any other jobs that may need to be done Eg. Making sure he has a hot cooked meal daily, making the bed, putting

the bins out and any other household jobs that may need attention.
Although they are only there for 1 hour daily this gives him extra company and somebody different to talk to.

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

Thank you so much and it is a pleasure to provide support to your father.

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Review from D B (Granddaughter of Client) published on 17 April 2023
Submitted via Website • Report

Overall Experience

My grandmother has been cared for by Greenwood Homecare since December. Greenwoods have been extremely supportive and are always happy to adapt care plans to cater to her specific needs, which are constantly changing due to the nature of dementia. Having full-time dementia care has allowed the family

to enjoy time with Nan again as family members and not carers. We are truly grateful to Greenwoods for their amazing care and compassion. The staff are knowledgeable and patient and really take the time to get to know their clients and their families. The support of the management at Greenwoods has allowed Nan to be cared for in her own home and has supported a family who have been struggling to juggle the needs of their loved one and the effects of dementia.

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

We are so delighted that we have been able to support you. Thank you so much for your kind words.

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Review from M O (Daughter of Client) assisted by family/friend published on 14 March 2023
Submitted via Postal Card • Report

Overall Experience

Extremely reliable, always very nice, always well-mannered, time-keeping is very good, have gone the extra mile to be available when I have come out of hospital (several times). Very happy with the job they do, always have a chat with both myself and my son.

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

Many thanks for taking the time to review and for your kind words.

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Review from Julia C (Daughter-in-law of Client) published on 23 December 2022
Submitted via Website • Report

Overall Experience

Thank you to Greenwood Homecare for the peace of mind their support package gives us.
They are so compassionate offering full attention to the medical, personal welfare needs.
They are so friendly, helpful and supportive a dedicated professional team. We are so pleased we chose Greenwood Homecare.

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

Thank you so much for your review. We are so pleased you are happy with our carers and long may this continue!

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Review from Michael K (Son of Client) published on 13 December 2022
Submitted via Website • Report

Overall Experience

Greenwood Homecare are providing great help and service to my mother who has just celebrated her 90th birthday. Without their help and support my mother's quality of life would not be so good. I am very grateful.

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

Many thanks and we are so grateful too to be able to support your mother.

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Review from Valerie T (Daughter of Client) published on 8 September 2022
Submitted via Postal Card • Report

Overall Experience

I had a meeting this Monday with Mum's new care assessor. We are working well with the team, we've just transferred from a different branch where she had settled. Mum is 97 years old and finds it difficult, she is not remembering their names as yet. The care assessor was really good and we've decided

to add a 45 minute in the morning to help her wash etc and have more company if time permits, time will tell going forward.

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Review from J C (Daughter of Client) published on 1 September 2022
Submitted via Postal Card • Report

Overall Experience

The Greenwood Homecare team have provided support to my mother for a number of years. I feel the carers are honest, trustworthy and friendly; building up a sympathetic relationship. I would recommend the company.

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Review from Philip P (Son of Client) published on 1 September 2022
Submitted via Postal Card • Report

Overall Experience

Does what it says on the tin.

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Review from Margo N (Client) assisted by family/friend published on 23 August 2022
Submitted via Postal Card • Report

Overall Experience

All the girls are very helpful and caring. I'm very pleased to see them every morning, I couldn't ask for better help. I'm very grateful, thank you!

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

Thank you so much, Margo, and so glad that you find our carers so helpful - they are a wonderful bunch.

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Review from A L (Client) assisted by family/friend published on 9 August 2022
Submitted via Postal Card • Report

Overall Experience

Staff are prompt, good at their work, talk to me and have a laugh.

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

Thank you so much and so pleased that the carers make you laugh and smile.

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Review from Patricia R (Wife of Client) published on 18 April 2022
Submitted via Website • Report

Overall Experience

My husband has been a client of Greenwood Homecare since January 2022 and has later stage Dementia and I am his full-time carer.
The team always make me aware if they are concerned about him so that I can deal with it or contact the professionals if need be.
He has an excellent relationship with

his team and I and my son are extremely happy and grateful for their caring, friendly and professional attitudes and just treating him as if he didn't have this illness and making him feel special.
Greenwood Homecare went above and beyond recently when I had a crisis and the team supported my husband while I was not able to. They are all an absolute credit to Greenwood Homecare and I would not hesitate in recommending the company to anyone who needed care and support.

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Review from Jane T (Client) published on 31 March 2022
Submitted via Website • Report

Overall Experience

I feel very confident that I am in the hands of very experienced and caring carers.
They always come in with a welcome greeting of ‘hello, and how are you?’
I’m always asked how my day has been and now the carers know my family they ask after my grown-up children.
Whether they are into pets or not

they are always talking to my two cats Freddie and Tobias which is another kind gesture.
The carers always check when changing my pad that I don’t have any sores that might get worse, if there is a need they add cream to the area.
All my carers are a very welcome sight in the evening. Friendly and caring, I can’t ask for more.
A lovely surprise from one carer on Mother’s Day who brought in a bunch of tulips and small gifts. So very kind.

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

Thank you so much for taking the time to write such a wonderful review. We will be sure to share your feedback with our team and it will mean the world to them. We really enjoy supporting you and all the carers love seeing Freddie and Tobias as well!

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Review from J C (Client) published on 24 March 2022
Submitted via Website • Report

Overall Experience

I am on the whole very happy with the care I receive from my carers. They are very attentive to my personal care.
Some areas of house management have needed more training which is being addressed.

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Review from Andy S (Son of Client) published on 24 March 2022
Submitted via Website • Report

Overall Experience

Greenwood Homecare has been providing full-time live-in care to my mother who is physically disabled (permanent wheelchair user) and has early dementia since November 2021. I have been very pleased with the level of care provided by the carers who work on an alternating fortnightly basis. They have

been genuinely caring and looked after Mum's needs well. Mum has adapted to having new people living in the house surprisingly well and this is a reflection of the friendliness and experience of Greenwood's carers. The carers have been well supported by the management who have generally been great to deal with. We are 'repeat customers' of Greenwoods who had previously provided great care support for my grandmother and having looked at a few options we have been very happy to return to Greenwoods for Mum's care.

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Review from Angela R (Next of Kin) published on 1 March 2022
Submitted via Website • Report

Overall Experience

I would like to take this opportunity to thank all the team involved - especially the carers who looked after Mum. She built up good relationships with them and we, her family, are grateful for all their care and attention, friendly and positive attitudes.
I was impressed with the efficient administration

carried out, not only for the finances but also for being given a weekly rota of visiting carers. I’d like to thank your assessor for the organisation and administration of her care needs in creating a concise and informative care plan for Mum and prompt reviewing of her needs, as and when necessary. I found using the app easy to access and being kept up to date with any issues arising, which I could then resolve quickly.
Finally, I would like to add that I would not hesitate in using Greenwood’s again and would be pleased to recommend them to anyone looking for care and support for a loved one.
Well done Greenwood’s Team!

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

Thank you so much for taking the time to review our service. It was an absolute pleasure to provide care for your mother.

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Greenwood Homecare (Peterborough and all surrounding villages)

Care Provided by Greenwood Homecare (Peterborough and all surrounding villages)

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Funding & Fees Guide for Greenwood Homecare (Peterborough and all surrounding villages)